Rakia Morgan
Newport News,VA
Summary
Dynamic and detail-oriented professional with extensive experience at AAFES, excelling in materials handling and customer service. Proven ability to enhance inventory accuracy and streamline operations. Proficient in forklift operation and Microsoft Office, demonstrating strong organizational skills and a commitment to safety and efficiency in fast-paced environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Stock Clerk
Strategic Support Solutions
Norfolk, US
08.2021 - Current
- Submitting shortage sheet for ordering Pre-X items to PC for stock replenishment.
- Communicate material discrepancies to Supervisor for inventory accuracy.
- Assisted in organizing Pre-X inventory for over 2K Pre-expended bin items.
- Assist customers in locating items they need for aircraft maintenance.
- Notifying supervisors and managers of inventory levels.
- Responsible for the efficient performance.
- Accurately maintain company database including all stock and inventory items.
Secretary Assistant
AAFES Exchange Service
Newport News, US
09.2016 - Current
- Streamlined filing of printed papers to improve document retrieval efficiency.
- Organized paperwork systematically to enhance workflow and accessibility.
- Managed phone communications to facilitate timely responses and support.
Turret operator/Forklift driver
AAFEES
Newport News, US
09.2016 - 10.2020
- Operated sit-down and stand-up forklifts to ensure safe material handling.
- Managed hazardous materials in compliance with safety regulations.
- Maintained clean work areas to promote a safe working environment.
- Executed pallet building and conducted efficient pallet picks.
- Loaded goods onto conveyor belts for streamlined distribution.
Painter/Laborer
1st Marine Corporation
07.2013 - 10.2014
- Applied paint to exterior and interior surfaces for aesthetic enhancement.
- Executed minor repairs to maintain property integrity.
- Completed miscellaneous job-related duties as assigned, ensuring operational efficiency.
Customer Service Representative
The Loan Store
Hampton, US
12.2012 - 07.2013
- Answering questions about a company's products or services.
- Processing orders and transactions.
- Resolving issues and troubleshooting technical problems.
- Delivering information about a company's offerings.
- Handling customer complaints.
Custodian
Howmet Casting
Hampton, US
04.2011 - 12.2011
- Operating cleaning equipment like floor buffers.
- Safe use of chemicals.
- Sanitation and disinfect.
- Washing, waxing and polishing floors.
- Dusting, sweeping and vacuuming.
Auditor/ Unloader
Simos Solutions
06.2009 - 12.2010
- Conducted physical inventory counts to ensure accurate stock assessment.
- Analyzed inventory data to identify trends and discrepancies.
- Evaluated audit results to enhance inventory management practices.
Cashier
Popeyes
Hampton, US
07.2007 - 06.2009
- Assembling and packing food orders in carryout containers and bags.
- Taking payments for food orders and providing correct change.
- Cleaning tables in dining areas.
- Stocking condiment and beverage stations.
Education
High school diploma -
WARWICK HIGH SCHOOL
Newport News, VASkills
- Forklift
- Forklift Driver
- Warehouse Associate
- Materials Handling
- Load & Unload
- Custodial Experience
- Pallet Jack
- RF Scanner
- Reach Truck
- Order Picking
- Order Picker
- Freight Experience
- Cleaning Experience
- Merchandising
- Shipping & Receiving
- Delivery Driver Experience
- Buffing
- Microsoft Excel
- Microsoft Word
- DoD Experience
- Packaging
- Machining
- Logistics
- Driving
- Warehouse experience
- Customer service
- Microsoft Office
Certification
- Medication aide, 07/01/16, certified to pass medications
- CPR & First Aid, 03/01/16 to 03/01/18
- Forklift Certification, Not Specified
Additional Information
Good customer service skills, Trusted employer, Work well under pressure, Responsible and Dependable
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Stock Clerk
Strategic Support Solutions
08.2021 - Current
Secretary Assistant
AAFES Exchange Service
09.2016 - Current
Turret operator/Forklift driver
AAFEES
09.2016 - 10.2020
Painter/Laborer
1st Marine Corporation
07.2013 - 10.2014
Customer Service Representative
The Loan Store
12.2012 - 07.2013
Custodian
Howmet Casting
04.2011 - 12.2011
Auditor/ Unloader
Simos Solutions
06.2009 - 12.2010
Cashier
Popeyes
07.2007 - 06.2009
High school diploma -
WARWICK HIGH SCHOOL