Summary
Overview
Work History
Education
Skills
Work Preference
Work Availability
Timeline
Generic

RAKIIYA ALLEN

Maricopa,US

Summary

Dynamic and highly motivated professional dedicated to leveraging a diverse skill set to enhance business performance. Recognized for a strong work ethic and adaptability in both individual and team settings, consistently driving company objectives through effective collaboration and innovative solutions. Resourceful and results-oriented, with a keen focus on aligning growth and efficiency with organizational needs while elevating service value. Committed to delivering exceptional customer service and fostering an organized environment that promotes productivity and satisfaction, ultimately ensuring a positive impact on overall business success.

Overview

4
4
years of professional experience

Work History

Shift Manager

Arby's
09.2024 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.

Crew Member

Arby's
02.2024 - 09.2024
  • Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
  • Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
  • Coordinated with other crew members to complete assigned tasks quickly and effectively.
  • Cross-trained in multiple positions within the store as needed.
  • Demonstrated excellent communication skills when dealing with customer inquiries and complaints.
  • Memorized food and drink recipes to prepare orders with speed and accuracy.
  • Trained new employees regarding company policies and food preparation procedures.

Delivery Driver

Doordash
02.2022 - 02.2024
  • Checked delivery addresses and verified correct package delivery.
  • Managed multiple tasks simultaneously while delivering goods within specified time frames.
  • Ensured customers received their orders in a timely manner, providing excellent customer service at every opportunity.
  • Developed strong relationships with customers by providing friendly service and responding to inquiries promptly.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.

Education

High School Diploma -

Maricopa High School
Maricopa, Arizona
05-2022

Skills

  • Customer engagement
  • Proficient in map interpretation
  • Effective time management
  • Client engagement strategies
  • Efficient food delivery
  • Detail-oriented approach
  • Effective verbal communication
  • Fundamental math proficiency
  • Ability to Lift 50 Pounds
  • Proficient in Microsoft tools
  • Excel proficiency
  • Experienced in managing Microsoft Outlook
  • Proficient in Microsoft Windows
  • Punctual and reliable

Work Preference

Work Type

Full Time

Work Location

Remote

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Shift Manager

Arby's
09.2024 - Current

Crew Member

Arby's
02.2024 - 09.2024

Delivery Driver

Doordash
02.2022 - 02.2024

High School Diploma -

Maricopa High School

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