Rakiya Clayton
Katy
Summary
Dedicated and dependable security and service professional with over a decade of experience in public safety, event security, traffic control, and customer-focused transportation services. Proven ability to maintain safety in high-traffic environments, manage large crowds, and deliver exceptional service with professionalism and discretion. Recognized for strong communication, reliability, and calm decision-making under pressure. Eager to contribute to a forward-thinking organization while continuing professional growth.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Independent Contractor
Uber Driving Services / Uber Eats Delivery
10.2025 - Current
- Provide safe, reliable transportation and food delivery with a strong focus on punctuality and client satisfaction.
- Maintain consistent 5-star customer ratings through courteous service and professionalism.
- Utilize GPS and navigation tools to optimize routes and minimize delivery times.
- Manage app-based communication and cashless transactions efficiently.
- Demonstrate flexibility and responsiveness in a fast-paced, customer-driven environment.
- Delivered food and passengers efficiently, ensuring timely arrivals and customer satisfaction.
- Navigated routes using GPS technology to optimize delivery times.
Armed Security Officer
BenFord Protection Group
01.2024 - 10.2025
- Provided armed security services for local businesses in coordination with the 5th District Chicago Police Department.
- Conducted routine patrols and monitored premises to ensure safety and compliance.
- Responded promptly to incidents and assisted in emergency procedures and reporting.
- Maintained a professional presence to deter potential security threats.
Security Officer
AUNPOINT
12.2011 - 10.2025
- Provided security services for motion pictures
- Involves protecting people, equipment, and content through a combination of physical and digital measures.
- Implement measures to monitor and control who enters and exits the set.
- Ensuring only authorized personnel are present Establish secure boundaries around the set to control access and prevent unauthorized entry.
- Conducted routine patrols and monitored premises to ensure safety and compliance.
- Responded promptly to incidents and assisted in emergency procedures and reporting.
- Maintained a professional presence to deter potential security threats.
- Monitored premises to ensure safety and security compliance.
- Conducted regular patrols to deter and detect unauthorized activities.
Security Officer / Traffic Management
SMG – McCormick Place Convention Center
03.2011 - 10.2024
- Managed crowd control and traffic flow during large-scale conventions and events.
- Performed access control and ID verification to ensure secure entry for staff and visitors.
- Monitored surveillance areas and reported safety concerns as needed
- Assisted guests and staff with directions and event-related support.
- Facilitated small-group relaxation and meditation sessions to enhance guest experience.
- Completed Microsoft Office Suite certification coursework and adapted quickly to new systems.
- Monitored facility access and maintained security protocols to ensure a safe environment.
- Conducted routine inspections of premises, identifying potential security risks and hazards.
Security & Traffic Control
SMG – Chicago Summer Events
05.2010 - 10.2010
- Supported security operations and traffic management at major city events.
- Ensured safe pedestrian and vehicle flow in high-density areas.
- Verified credentials and assisted with event logistics.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
Event Setup & Safety Monitor
SMG – Jumping Jack Program
05.2008 - 10.2009
- Set up and monitored inflatable play structures for community events.
- Enforced safety protocols and supervised participant activities.
- Ensured proper documentation and compliance with safety guidelines.
- Monitored safety compliance to ensure adherence to program standards and regulations.
- Conducted regular inspections of facilities to identify hazards and recommend corrective actions.
Education
Cosmetology
Paul Mitchell School
Chicago, IL06-2020
High School - General Studies
Notre Dame High School
Chicago, IL01.2006
Skills
- Security & Safety Awareness
- Crowd Control & Traffic Management
- Customer Service Excellence
- Conflict Resolution
- Time Management & Navigation
- Scheduling & Organization
- Microsoft Word & Excel
- Fast Learner & Adaptable
- Professional Communication
Certification
- PERC (Permanent Employee Registration Card)
- Illinois Concealed Carry License
Languages
English
Full Professional
Timeline
Independent Contractor
Uber Driving Services / Uber Eats Delivery
10.2025 - Current
Armed Security Officer
BenFord Protection Group
01.2024 - 10.2025
Security Officer
AUNPOINT
12.2011 - 10.2025
Security Officer / Traffic Management
SMG – McCormick Place Convention Center
03.2011 - 10.2024
Security & Traffic Control
SMG – Chicago Summer Events
05.2010 - 10.2010
Event Setup & Safety Monitor
SMG – Jumping Jack Program
05.2008 - 10.2009
High School - General Studies
Notre Dame High School
Cosmetology
Paul Mitchell School