Summary
Overview
Work History
Education
Skills
Timeline
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Rakiyah Muhammad

Lithonia,GA

Summary

Driven and resourceful administrative professional 5+ years of experience assisting with work of high-achieving executives and senior management. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.

Overview

6
6
years of professional experience

Work History

Executive Administrative Assistant

Van Michael Salon
Atlanta, GA
02.2021 - Current
  • Provides clerical support to company employees by copying, faxing and filing documents.
  • Delivers top-notch administrative support to office staff, promoting excellence in office operations.
  • Creates and updates physical records and digital files to maintain current, accurate and compliant documentation.
  • Develops and updates spreadsheets and databases to track, analyze and report on performance and sales data.
  • Greets incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Sorts and distributes office mail and recorded incoming shipments for corporate records.
  • Coordinates travel arrangements by booking airfare, hotel and ground transportation.
  • Optimizes organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Transcribes meeting minutes for management's records.
  • Processes invoices and expenses using QuickBooks to facilitate on-time payment.
  • Coaches new employees on administrative procedures, company policies and performance standards.

Executive Administrative Coordinator

Tory Burch
Jersey City, NJ
02.2018 - 01.2021
  • Worked with senior management to initiate new projects and assist in various processes.
  • Updated executives on changing business needs by thoroughly documenting internal and client meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Organized and coordinated conferences and monthly meetings.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Created expense reports, budgets and filing systems for management team.
  • Answered high volume of phone calls and email inquiries.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Produced accurate office files, updated spreadsheets and crafted presentations to support executives and boost team productivity.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president, and vice president.

Executive Office Assistant

Hudson Group
East Rutherford, NJ
03.2016 - 02.2018
  • Supported President, VP, and Director of Merchandising with all clerical office duties.
  • Performed various administrative/clerical duties such as expense reports, faxing, copying, mailings, proofreading, and filing.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Responsible for purchase order management and administration.
  • File setup, order writing, changes, and cancellations and any necessary follow-up (both internally and externally)to ensure key shipments are delivered and processed.
  • Communicated with stores and vendors to provide information and problem solve.
  • Assisted in planning/coordination of availability of products for new store openings.
  • Administered travel arrangements and expense reports (i.e. Annual Vendor Show in Las Vegas).
  • Processed invoices and expenses using QuickBooks to facilitate on-time payment.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
  • Offered office-wide software support and training, troubleshooting issues and optimizing usage.

Education

Bachelor of Arts - Business Communication Studies

Fairleigh Dickinson University
Madison, NJ
05.2016

High School Diploma -

Christ The King Prep High School
Newark, NJ
06.2012

Skills

  • Calendar Management
  • Expense Report Management
  • Travel Arrangement Management
  • Office Supplies and Inventory
  • Administrative and Clerical Support
  • Multitasking and Time Management
  • Appointment Coordination
  • QuickBooks Expertise
  • Skilled in Microsoft Office Software
  • AR/AP Invoice Processing
  • Multi-Line Telephone Systems
  • Writing and Editing Skills
  • Strong Organizational Skills
  • Confidentiality and Data Protection
  • Social Media Knowledge
  • Verbal and Written Communication

Timeline

Executive Administrative Assistant

Van Michael Salon
02.2021 - Current

Executive Administrative Coordinator

Tory Burch
02.2018 - 01.2021

Executive Office Assistant

Hudson Group
03.2016 - 02.2018

Bachelor of Arts - Business Communication Studies

Fairleigh Dickinson University

High School Diploma -

Christ The King Prep High School

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Rakiyah Muhammad