Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Raksa Prum

Honolulu,HI

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

17
17
years of professional experience

Work History

Sales Associate

Christian Dior
Honolulu, HI
01.2022 - Current
  • Assisted customers with product selection, sizing and styling.
  • Upsold additional items based on customer interests and needs.
  • Demonstrated product features and benefits for customers' needs.
  • Organized stockroom shelves according to size, color or style.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Greeted customers and provided exceptional customer service.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Conducted inventories on a regular basis to track stock levels.
  • Developed trusting relationships with customers by making personal connections.
  • Worked with fellow sales team members to achieve group targets.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Collected payments and provided accurate change.

Sales Supervisor

Prada Group
Honolulu
12.2017 - 01.2022
  • Maintained relationships with customers through regular follow-up calls and emails.
  • Ensured compliance with company policies and procedures related to sales operations.
  • Kept business operations moving smoothly by coordinating staff schedules, and managing opening and closing procedures.
  • Provided guidance and support to all members of the sales team to ensure successful completion of tasks.
  • Supported team members by assisting in upselling products and services and closing sales with customers.
  • Managed consistent and efficient floor recoveries to maintain clean and organized sales floor.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Capturing potential clients, developed and maintained high-spending clients into VIC status.

Assistant Store Manager

Cole Haan
Honolulu
10.2016 - 12.2017
  • Provided training to new employees on company policies and procedures.
  • Resolved customer complaints in a timely manner and addressed any issues that may arise during store hours.
  • Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
  • Ensured compliance with all safety regulations throughout the store premises.
  • Supervised cash handling processes to ensure accuracy of transactions.
  • Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
  • Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
  • Delegated work to staff, setting priorities and goals.

Stock Supervisor

Tory Burch
Honolulu, HI
06.2015 - 10.2016
  • Taking ownership for maintaining the back of house and offsite storage organization
  • Provided training and guidance to team members related to inventory management procedures for rapid onboarding.
  • Monitored quality control procedures for incoming and outgoing merchandise.
  • Maintained accurate inventory records and monitored stock levels.
  • Tracked customer orders to ensure timely delivery of requested items.
  • Organized product shipments, ensuring timely delivery of goods.
  • Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
  • Floor Leadership (TLOF)
  • Assist sales associate through seamless communication and follow through on customer requests.
  • Process and prepare merchandise for the sales floor, and assist the visual manager during overnights.

Sales Associate/Lead Key Holder

Cole Haan
Honolulu, HI
06.2008 - 09.2015
  • Recognized for ability to achieve and exceed established sales objectives and quotas
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered incoming telephone calls to provide store, products and services information.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.

Education

Associate of Science - Dental Assisting

Heald College
Honolulu, HI
07-2014

Skills

  • Customer service
  • Sales techniques
  • Inventory management
  • Product knowledge
  • Team collaboration
  • Store organization
  • Training and development
  • Time management
  • Excellent communication skills
  • Reliable and punctual
  • Verbal and written communication
  • Guest relations
  • Calm demeanor
  • Listening skills

Languages

French
Professional
Cambodian
Professional

Timeline

Sales Associate

Christian Dior
01.2022 - Current

Sales Supervisor

Prada Group
12.2017 - 01.2022

Assistant Store Manager

Cole Haan
10.2016 - 12.2017

Stock Supervisor

Tory Burch
06.2015 - 10.2016

Sales Associate/Lead Key Holder

Cole Haan
06.2008 - 09.2015

Associate of Science - Dental Assisting

Heald College

Similar Profiles

CREATE PROFILE