Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Awards
Timeline
Generic

RAKTIM NATH

Montevideo

Summary

IT Professional with over 17.5 years of global experience in managing, optimizing, and automating complex systems across diverse domains. Proven track record in application development, system integration, IT service management and Project Management. Strong in identifying opportunities for process improvement and leveraging automation to streamline operations and reduce costs.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Technical Support Lead

Tata Consultancy Services Pvt. Ltd.
06.2015 - Current
  • Account : Apple
  • Leading and working with a team of 6 support members in supporting B2B Portal stack of applications
  • Implementation, managing, and optimizing pain areas within the applications using Automation tools like IMBOT and Endor
  • Identify areas where automation can save time, reduce costs, or improve efficiency, and then design automation solutions to address those needs
  • Collaborate with multiple teams
  • SLA and Problem Management across all Application Production Support teams


Technical Lead

Tata Consultancy Services Pvt. Ltd.
06.2012 - 05.2015
  • Account : XL Global
  • Led a team of 25 developers and Support members in the end-to-end implementation of a global insurance project
  • Utilizing database systems for design and investigation, resulting in significant improvements in project delivery time
  • Set up a new team of developers and Support members for the client location in London and managing the team
  • Led a team of 7 developers in a Maintenance and Support project for a Global Insurance provider client


Application Development Analyst

Dell Services
06.2006 - 05.2012
  • Company Overview: Dell Services
  • Development and testing of Java Script and HTML based web screens
  • Preparation of Requirements documents, and in Unit testing
  • Enhancements and change requests of various Incident management tickets


Education

Bachelor of Engineering -

Basaveshwar Engineering College
01.2006

Higher Secondary -

Cotton College
01.2001

Matriculation -

St. Mary's School
01.1999

Skills

  • Java/J2EE
  • Spring Boot
  • Oracle
  • SQL
  • Mongo
  • Microservices
  • Python
  • AWS
  • Project Management

Accomplishments

• Standout performer for the Year, 2009

• Awarded “Award of Merit” (NAJM) - VP of Emirates Group-IT for active participation in the CMMI Level 3 for EG-IT.

Certification

  • AWS Solutions Architect Associate
  • Big Data Engineering with Hadoop and Spark
  • ASCENT training for budding Managers
  • Sun Certified Programmer for Java Platform 1.4

Awards

  • Standout performer for the Year, 2009
  • Awarded 'Award of Merit' (NAJM) - VP of Emirates Group-IT for active participation in the CMMI Level 3 for EG-IT.

Timeline

Technical Support Lead

Tata Consultancy Services Pvt. Ltd.
06.2015 - Current

Technical Lead

Tata Consultancy Services Pvt. Ltd.
06.2012 - 05.2015

Application Development Analyst

Dell Services
06.2006 - 05.2012

Higher Secondary -

Cotton College

Matriculation -

St. Mary's School

Bachelor of Engineering -

Basaveshwar Engineering College

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RAKTIM NATH