Rakynia Clark
Newcastle,DE
Overview
4
4
years of professional experience
Work History
Peer Support Specialist
MHASP
04.2023 - Current
- Served as a role model for clients, sharing personal experiences of recovery and resilience.
- Assessed client progress regularly, adjusting support strategies as needed to promote continued growth and success.
- Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
- Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
- Enhanced client recovery by providing emotional support and practical guidance.
- Empowered clients by teaching effective problem-solving skills that they can apply in real-life situations.
- Maintained accurate documentation of client interactions, supporting case management efforts.
- Demonstrated extensive knowledge of recovery and wellness principles and shared this information with others struggling during recovery.
- Provided ongoing assessment, problem-solving and skill teaching to assist individuals with activities of daily living.
- Provided crisis intervention services when necessary, utilizing de-escalation techniques to maintain safety for all involved parties.
- Encouraged self-care among peers by facilitating wellness workshops focused on stress reduction techniques like mindfulness exercises or yoga classes.
- Participated in clinical staffing meetings and coordinated with clinical staff to develop and implement individualized treatment plans.
- Served as resource to support help desk requests.
- Educated clients on dangers of substance abuse and prevention techniques.
- Provided emergency response in crisis situations to diffuse tensions and prevent violence.
Recovery Coach
Coras
06.2021 - 04.2023
- Encouraged clients'' sense of responsibility for their recovery journey by teaching them essential coping strategies and relapse prevention techniques.
- Mentored new Recovery Coaches, sharing best practices and contributing to their professional development.
- Gathered information about useful resources and helped coordinate referrals.
- Facilitated connections between clients and peer support groups, fostering a strong network for continued success posttreatment.
- Enhanced client engagement in recovery programs by providing compassionate support and guidance.
- Developed and implemented individualized treatment plans.
- Promoted healthy lifestyle choices through education on nutrition, exercise, sleep hygiene, stress management techniques, and mindfulness practices.
- Provided crisis intervention services when necessary, connecting clients with appropriate emergency resources as needed.
- Improved client recovery rates by developing personalized coaching plans tailored to individual needs.
- Evaluated client progress regularly using evidence-based assessment tools and adapted coaching strategies accordingly for optimal results.
- Served as an advocate for clients within the healthcare system by communicating effectively with medical professionals regarding treatment plans and concerns.
- Supported clients with compassionate, empathetic face-to-face counseling.
- Tracked client participation in treatment services to identify attendance issues.
Cashier
Food Lion
04.2020 - 08.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Performed cash, card and check transactions to complete customer purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Monitored self-checkout systems and provided help in resolving complex problems.
Education
High School Diploma -
James H. Groves
Wilmington, DE06.2000
Skills
- Peer Support Ethics
- Recovery guidance
- Boundary Setting
- Substance abuse awareness
- Self-Care Management
- Problem-solving skills
- Relationship-building skills
- Mental Health Advocacy
- Leadership skills
- Wellness Recovery Action Plan
- Relapse Prevention
- Communication abilities
- Appointment Scheduling
- Recovery planning
- Multicultural Sensitivity
- Emotional Support
- Documentation And Reporting
- Coping Methods
- Treatment Plans
- Care Planning
- Treatment Planning
- Group Counseling
- Individual Counseling
Timeline
Peer Support Specialist
MHASP
04.2023 - Current
Recovery Coach
Coras
06.2021 - 04.2023
Cashier
Food Lion
04.2020 - 08.2021
High School Diploma -
James H. Groves
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