Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
38
38
years of professional experience
1
1
Certification
Work History
COO and Director of Marketing and Development
CREATIVE SUBS LLC
01.2021 - Current
2 stores open, 1 in development and 1 FA
PLEASE SEE ATTACHED JOB DESCRIPTION FILE
Partner and Founder
Esses Arquitectos
01.1993 - Current
Structural Planning, Design, and Construction
Furniture Design
Clients include Fiestamericana Vacation Club, Fiestamericana Timeshare, Nick San Palmilla Restaurant, Las Ventanas al paraíso, Restaurante Amarone, Restaurante Central Gourmet, Society Coffee, Hilton Spa Store, RED Food, Wine & Martini Bar, YHI Spa, ME by Melia, Intercam Exchange, Las Terrazas Condominiums, Náutica Retailers, Calzedonia Intimissimi Retailers
COO and Director of Marketing and Development
JM SOUTH BAY SD LLC (Jersey Mike´s)
01.2013 - 02.2024
7 stores open
Director of Marketing and Operations
CALIFORNIA NKP, LLC (NAKED PIZZA)
01.2011 - 01.2012
Restaurant quality control procedures tailored to consistent, high quality food preparation and storage
Proper methods for storing meat, produce, and dairy products as well as the correct rotation of frozen goods
Training and Reviewing cash handling procedures, including reconciliation procedures and receipt handling
Promote the highest customer service standards while maintaining efficient operations
Control the company objectives in the areas of sales, service, quality control, facilities management, and sanitation through proper employee training and the creation and maintenance of a positive work environment
Train employees in food preparation
Create incentives campaigns with the employees to promote sales and employees rewards
Control of the budgets of each store, plan for new and continuing operations and proposing ideas to maximize investment
Maximize and implement preparation procedures to increase productivity and minimize load times
Review and plan store layouts to maximize functionality
Business strategies, store expansion, sales, and finance, including new venues for promotion of California NKP (Naked Pizza Stores)
Create new sourcing partners, adapting methods for creating and maintaining affiliation relations
Local Store Marketing training for the employees, looking for the most effective ways to achieve the goals and increase the exposure of the brand
Create LSM plans campaigns to increase sales focusing on the different target groups (Schools, Hotels, Gym, etc.…) thru reward cards, business calls, events sponsorships, etc
In charge of Public relations with hotels and business in the area to create partnership and co branding
Run sector analysis in each store to determine the LSM (Local Store Marketing) and prepare LSM schedules for the employees without compromising the daily operations of the store
Create a demographic chart of each delivery area including businesses, schools, gyms, etc.… to plan a marketing strategy
Design and creation of all design material required for a successful marketing campaign, including flyers, door hangers, box toppers, coupons and any other promotional material
MANAGEMENT CONSULTANT
CALIFORNIA NKP, LLC (NAKED PIZZA)
01.2010 - 01.2011
CONCIERGE LOUNGE
01.2009 - 01.2010
Designed and operation of the first ‘Concierge Lounge”, a space dedicated to the orientation and transition of cruise-line passengers
Promoted individualized destination selection with a focus on Cabo San Lucas and created the first-ever discount program for crew members and locals
Focused on refining concierge services made available to cruise ship passengers, a project that will become a reality in every Mexican port in the next few years
CREATIVE ROOM
01.2009 - 01.2010
Oversaw publicity, marketing ventures, and sales for design company
Lead the creation of “XPLORE Los Cabos” magazine, Administrative Director
The magazine became the official Government (FONATUR/API) magazine for cruise ship passengers in Cabo San Lucas, Mexico
MTV Fashion Week coordinator in Los Cabos
FONATUR/API LOS CABOS
01.2008 - 01.2010
Developed projects geared towards a gradual scale-up for cruise ship port infrastructure
co-founder of Cabo franchise
DEL SOL
01.2006 - 01.2010
Company Overview: American franchise of clothing retailer
Served as Director of Publicity, Marketing, and Public Relations, as well as oversight coordinator for inventory and internal human relations
Oversaw a 30% sales increase over 2009-2010 calendar year
American franchise of clothing retailer
Partner and Investor
Grupo RED
01.2005 - 01.2009
Director of Publicity, Marketing, Event Planning, Public Relations, Administration, inventory and purchasing (Operations)
Oversaw internal human relations management (contract negotiation and staff security)
Business Partner and Co-founder
Acentos Lounge
01.2005 - 01.2009
Director of Marketing, Public Relations, Publicity, Human Resources, and Administration
Business Founder
Grupo Renzo
01.2004 - 01.2008
Company Overview: Central Gourmet Restaurant
Administrative Director and operations
Director of Publicity, Inventory, purchasing, Marketing and Events, Public Relations and Human Resources
Central Gourmet Restaurant
Partner and Founder
Grupo Forma Architects
01.1987 - 01.1993
Structural Planning, Design, and Construction
Furniture Design
Public Relations
Clients include Daniel Hechter, Levis, Max Mara, Ferrioni, Pierre Cardin, Mondo Collection, Natori, Carrera Internacional, Hugo Boss, Toks Restaurant, Wings Restaurant, Marina Rinaldi, Chapultepec Golf and Country Club
Education
Bachelor of Arts and Architecture -
Anahuac University
Skills
Operations management
Cross-functional team coordination
Data-driven decision making
Organizational development
Accomplishments
Collaborated with team of MTV in the development of Fashion TV Los Cabos
Supervised team of 120 staff members for Jersey Mike's