Raldein Burke
Mount Vernon,NY
Summary
Client Services Professional experienced in directly interfacing with industry customers. Delivered exceptional customer trust and maintained high ethical standards through strong knowledge of products, services, and consumer trends. Demonstrated teamwork and adaptability while overcoming obstacles to achieve shared goals.
Overview
1
1
Language
10
10
years of professional experience
Work History
Production Technician
Self-employeed
Mandeville, MANCHESTER
01.2021 - 01.2026
- Operated machinery to assemble products efficiently and safely.
- Inspected materials and finished goods for quality assurance.
- Collaborated with clients to customize production according to specifications.
- Monitored inventory levels and ordered supplies to support production continuity.
- Maintained cleanliness and organization of the workspace throughout operations.
- Troubleshot equipment issues to minimize downtime during production processes.
- Documented production activities and maintained accurate records for compliance.
- Maintained a clean and safe work environment by adhering to all safety regulations.
- Supported production equipment setup to ensure efficient operations.
Customer Service Representative
Advanced Call Center Technologies LLC
Montego Bay, Jamaica
04.2016 - 08.2017
- Resolved customer complaints and ensured satisfactory outcomes effectively.
- Assisted customers with inquiries and provided accurate information promptly.
- Managed high-volume calls while maintaining a professional demeanor consistently.
Education
Charlemont High School
Linstead, JamaicaSkills
- Machinery operation
- Quality assurance
- Equipment troubleshooting
- Inventory management
Languages
English
Professional
Affiliations
- Athletic
- Gym
References
References available upon request.
Timeline
Production Technician
Self-employeed
01.2021 - 01.2026
Customer Service Representative
Advanced Call Center Technologies LLC
04.2016 - 08.2017
Charlemont High School