Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Raleesha Williams

Tulsa,OK

Summary

Compassionate Mental Health Tech with an understanding of empathy and proactive care. Over 12 years of experience in the field of behavioral health. Skilled in working under pressure and adapting to new situations and changes to best enhance the organizational brand for individuals with intellectual, mental, emotional and developmental disabilities. Caring and well-organized with outstanding interpersonal, communication and social skills. Specialties include substance abuse and generalized psychiatric diagnosis.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Mental Health Technician

Tulsa Center for Behavioral Health
Tulsa, OK
05.2020 - Current
  • Facilitated group therapy sessions under supervision of a mental health professional.
  • Provided crisis intervention and de-escalation techniques to help manage patient behavior.
  • Ensured safety of all clients through continuous observation and monitoring during shift hours.
  • Accompanied patients to medical and counseling appointments.
  • Assisted psychiatrists in working with patients to rehabilitate for community reintegration.
  • Aided patients in performing activities of daily living.
  • Established trusting relationships with clients by demonstrating empathy and understanding towards them.
  • Encouraged positive behaviors through rewards systems when appropriate.
  • Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
  • Assisted patients improve social relationships and engagement.
  • Instructed new employees on protocols to use when interacting with psychiatric patients.
  • Restrained violent or suicidal patients using approved verbal or physical techniques.
  • Provided excellent service to patients through personable communication.
  • Understood and followed oral and written directions.
  • Planned and completed group projects, working smoothly with others.
  • Completed day-to-day duties accurately and efficiently.
  • Worked with cross-functional teams to achieve goals.

Certified Nurse Aide

Fountain View Manor
Henryetta, OK
03.2013 - 09.2013
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Documented patient intake and dietary requirements and aided with feeding and monitoring.
  • Assisted patients with daily activities such as bathing, dressing, grooming and toileting.
  • Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
  • Supplied, collected and emptied patient bedpans on frequent basis.
  • Provided emotional support to patients dealing with difficult diagnoses.
  • Answered call lights promptly and responded to requests for assistance in a timely manner.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Helped residents walk with or without self-help devices.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Promoted patient satisfaction by assisting with bathing, dressing and exercising.
  • Understood and followed oral and written directions.

Certified Nursing Aide

Highland Park Manor
Okmulgee, OK
05.2007 - 09.2007
  • Used mobility devices to transport patients.
  • Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Communicated effectively with other healthcare team members regarding patient needs.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Transported patients between units or rooms within the facility using proper safety techniques.
  • Reported any changes in the patient's condition to a registered nurse.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Promoted patient satisfaction by assisting with bathing, dressing and exercising.
  • Distributed drinking water and nourishment to residents.
  • Provided emotional support to patients by listening attentively during conversations.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Performed housekeeping duties such as changing bed linens, washing walls and furniture.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Identified needs of customers promptly and efficiently.

Education

High School Diploma -

High School
Okmulgee, OK

Skills

  • Patient Safety Management
  • Behavior Management
  • Excellent Customer Service Skills
  • De-Escalation Techniques
  • Behavioral Management

Accomplishments

I am a lead at TCBH and enjoy training new employees

Certification

CNA

T/O trained

References

References available upon request.

Timeline

Mental Health Technician

Tulsa Center for Behavioral Health
05.2020 - Current

Certified Nurse Aide

Fountain View Manor
03.2013 - 09.2013

Certified Nursing Aide

Highland Park Manor
05.2007 - 09.2007

High School Diploma -

High School

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Raleesha Williams