Summary
Overview
Work History
Education
Skills
Timeline
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Erin Hager

Austin,Texas

Summary

Dedicated and highly organized professional seeking a House Manager position to leverage exceptional skills in management, organization, and problem-solving. Committed to ensuring smooth daily operations, managing staff, coordinating maintenance, and providing top-tier service to create a comfortable and efficient living environment. Aiming to utilize strong communication and multitasking abilities to support the needs of the household and contribute to a well-run and harmonious home.

Overview

29
29
years of professional experience

Work History

Sr. Director of Operations/Event Strategist

Craven + Co.
Austin, TX
04.2021 - Current
  • Plan daily operational strategies, including team workflows and delivery timelines.
  • Assess reports and adjust workflows to realign with targets.
  • Identify client business and operational needs and introduce services to provide solutions.
  • Monitor inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Foster strong relationships with customers and suppliers by maintaining positive communication.
  • Form and sustain strategic relationships with clients.

Event Strategist

Craven + Co.
Austin, TX
01.2017 - 04.2021
  • Identified the client’s requirements and expectations for each event.
  • Liaise with vendors and stakeholders during the event planning process to ensure everything is in order.
  • Managed event set-up, tear down and follow-up processes.
  • Maintained event budgets.
  • Booked venues, entertainers, photographers, and caterers.
  • Conducted final inspections on the day of the event to ensure everything adhered to the client’s standards.
  • Assessed an event’s overall success and submited findings.
  • Consistently sourced for vendors and unique details that helped to reach our goal of providing an elevated event.
  • Strong ability to multitask by planning multiple events at any given time.

Kid Handler

Raleigh Hager, LLC.
Austin, TX
10.2011 - 11.2015
  • Parent of a professional two time world champion wake surfer.
  • Oversaw competition and training itineraries.
  • Managed travel schedule.
  • Coordinated interviews and photo/video shoots with press and sponsors.

Recruiter

Dell Financial Services
Austin, Texas
08.1997 - 05.2001

Staffing Advisor October 1999- May 2001

  • Managed executive level recruiting in all areas of the organization.
  • Developed and implemented staffing programs to meet the needs of DFS i.e. diversity recruiting program, competency based interviewing, and college recruiting programs.
  • Managed relationships with hiring managers and business heads.
  • Managed high volume search workload via direct sourcing, employee referrals, and search partner relationships, as well as ongoing pipelining.
  • Determined all staffing policies and processes - including requisition, offer, relocation, background check and immigration processes.
  • Technical adviser to group recruiters.

Staffing Manager July 1998 - October 1999

  • Lead staffing team in recruiting high quality employees per the DFS staffing plan while utilizing cost effective and efficient recruiting and relocation techniques.
  • Processed immigration case files in pursuit of work VISAs for employees.
  • Implemented DFS Employee Referral Program - setting guidelines, enforcing the policy and ensuring employees received their referral payments.

Sr. Staffing Analyst August 1997 – July 1998

  • Lead the recruiting process for both exempt and non-exempt positions in Finance, Marketing, Sales, Credit, IT, Human Resources, Pricing, Legal and Lease Administration.
  • Doubled number of employees from 109 to 222 within the first 6 months of employment.

Staffing Consultant

Source Services
Austin, TX
08.1996 - 08.1997
  • Key team member of a start-up office specializing in temporary and permanent placement of accounting and financial professionals.
  • Actively generated new clients while maintaining strong relationships with existing accounts.
  • Interviewed applicants to establish career objectives: desired position level, technical skills and environment.

Education

Bachelor of Arts - Economics

University of Texas At Austin
Austin, TX

Skills

  • Problem solving
  • Vendor management
  • Inventory management
  • Operational strategy
  • Event planning
  • Customer relationship management
  • Budget management
  • Staff training
  • Effective communication
  • Client needs assessment
  • Project management
  • Time management
  • Vendor coordination
  • Process improvement
  • Budget Management

Timeline

Sr. Director of Operations/Event Strategist

Craven + Co.
04.2021 - Current

Event Strategist

Craven + Co.
01.2017 - 04.2021

Kid Handler

Raleigh Hager, LLC.
10.2011 - 11.2015

Recruiter

Dell Financial Services
08.1997 - 05.2001

Staffing Consultant

Source Services
08.1996 - 08.1997

Bachelor of Arts - Economics

University of Texas At Austin
Erin Hager