Raleigha Mitchell
Nashville,Tennessee
Summary
Highly motivated professional with a strong work ethic, eager to contribute combined knowledge and skills to enhance overall performance. Adaptable in both individual and team capacities, leveraging a seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven, passionate about growth and efficiency to meet company needs and increase service value. Excellent communication, interpersonal, and organizational skills, committed to completing tasks efficiently. Known for reliability and ability to quickly adapt to new tasks and environments, ready to make a positive impact.
Overview
3
3
years of professional experience
Work History
Mental Health Specialist
Monroe Carell Jr. Children’s Hospital at VUMC
09.2024 - Current
- Ensured safety of patients through close observation during high-risk situations such as suicidal ideation or self-harm behaviors.
- Monitored patients and assessed suicide risks.
- Provided compassionate support during times of crisis or acute distress while maintaining professional boundaries and ethical standards.
- Documented client progress in confidential files.
- Promoted client self-advocacy by assisting them in understanding their rights within the mental health system.
- Assessed mental health needs to determine nature and extent of clients' emotional, behavioral or mental health issues.
- Prepared reports to summarize clients' mental health status and treatment progress.
- Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
- Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
- Documented clients' progress to keep detailed notes on each client's treatment progress and changes in mental health status.
- Observed and monitored client behavior and responses to treatment.
- Encouraged clients to express feelings and discuss what was happening in day-to-day life in order to help each person develop insight into personal experiences and relationships
- Served as a liaison between patients, caregivers, and other healthcare providers to promote effective communication and coordinated care.
- Increased patient satisfaction by maintaining a therapeutic environment tailored to individual needs and preferences.
- Learned and attended training to ensure safety and precautionary measures are taken when needed
Telemetry Monitor Technician
TriStar Centennial Medical Center
07.2024 - Current
- Assisted in training new telemetry monitor technicians, sharing expertise and knowledge to help develop competent and confident staff members.
- Improved workflow efficiency by maintaining up-to-date documentation on monitored patients, including rhythm strips and vital signs.
- Demonstrated strong attention to detail when analyzing cardiac patterns for subtle yet significant changes that could indicate potential complications or emergencies.
- Maintained strict adherence to hospital policies and procedures related to confidentiality, infection control, and safety protocols during daily activities.
- Assisted nurses in providing quality patient care through accurate interpretation of cardiac rhythms and timely communication of changes.
- Facilitated continuity of care during shift changes by providing thorough hand-off reports to incoming technicians, ensuring seamless transition of responsibilities.
- Enhanced patient safety by continuously monitoring telemetry equipment and promptly reporting any abnormalities.
- Collaborated with physicians to implement appropriate interventions based on real-time telemetry data, contributing to improved patient outcomes.
- Ensured accurate record-keeping for all monitored patients, facilitating timely interventions when necessary and promoting effective communication among healthcare team members.
- Streamlined the admission process for telemetry patients by quickly setting up monitoring equipment and accurately inputting data into the electronic health record system.
- Succeeded in reducing response time to potential emergencies by effectively prioritizing tasks and remaining focused on patient needs.
- Adhered to cleaning protocol for EKG machine, Holter cables and accessories to provide safe environment.
Food and Beverage Server
Chili's Bar and Grill
04.2024 - Current
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Greeted guests warmly to foster welcoming environment.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Remained focused, calm and professional during peak rush hours.
- Collaborated with kitchen staff to ensure timely delivery of food orders, resulting in positive feedback from customers.
- Checked on guests throughout meal to attend to needs and provide great service.
- Promoted a safe dining environment by adhering to strict food handling guidelines and maintaining cleanliness standards throughout the establishment.
- Managed high-volume order requests during peak hours while maintaining accurate order fulfillment and prompt service.
- Adhered to health and safety standards while handling food and beverages.
- Cleaned and set up tables to promptly seat guests and reduce wait times.
- Successfully handled guest complaints with professionalism, resolving issues promptly to retain customer loyalty.
- Entered orders accurately to produce finalized checks and attain correct payments from guests.
- Contributed to team success by cross-training in multiple roles, ensuring seamless coverage during busy periods or staff absences.
- Displayed a strong knowledge of menu items, ingredients, and preparation methods to answer questions from guests confidently and provide informed recommendations.
- Memorized dynamic menu options to accurately relay offerings to guests.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Checked guests' identification before serving alcoholic beverages.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
- Provided training assistance for new hires, helping them acclimate quickly to restaurant procedures and expectations for excellent service delivery.
- Assisted in maintaining a positive work environment by fostering open communication and teamwork among staff members, resulting in higher overall job satisfaction levels.
Food and Beverage Expert
Target
05.2023 - 12.2023
- Worked with coworkers to complete tasks
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Responded quickly to meet customer needs and resolve problems
- Participated in ongoing training to enhance own job skills and knowledge
- Provided efficient and courteous service to customers at all times
- Committed to delivering excellent customer service while working in a fast-paced environment
- Demonstrated excellent customer service skills by responding to customers' inquiries and resolving customer complaints in a timely manner
- Used equipment to load and unload grocery products off of trailers to secure it in its designated cooler or freezer
- Stock shelves based on need and what products were stored in the backroom
- Stage overflow products in the backroom in assigned locations
Marina Staff Member
Baylor Marina
08.2022 - 10.2022
- Kept detailed logs of all vessels entering and exiting the marina each day
- Inspected boats entering and leaving the marina to detect any issues that may need repair
- Adhered to all applicable laws when operating powerboats within harbor limits
- Developed strong communication skills while managing customer relations and providing information about marina services
- Ensured safety of the marina by monitoring weather conditions and enforcing safety regulations
- Followed established safety guidelines when performing service tasks to avoid accidents or injuries
- Learned and attended training for safety and emergency purposes such as CPR and rescue procedures.
Online Personal Shopper
Walmart
05.2021 - 06.2021
- Performed quality assurance checks on all outgoing orders before they were shipped out
- Maintained accurate records of customer orders and delivery status to ensure timely fulfillment
- Resolved customer complaints quickly by contacting leadership
- Received work assignments from order system to fill orders
- Utilized selection process for products within store and bagged products following bagging standards
Volunteer
Waco Animal Shelter
02.2021 - 05.2021
- Exercise animals to maintain their physical and mental health
- Find homes for stray or unwanted animals
- Observe and caution children petting and feeding animals in designated areas to ensure the safety of humans and animals
- Respond to questions from patrons, and provide information about animals, such as behavior, habitat, breeding habits, or facility activities
Education
BACHELOR OF SCIENCE (B.S.) - CHILD AND FAMILY STUDIES
Baylor University
Waco, TX05.2025
HIGH SCHOOL DIPLOMA -
Martin Luther King Jr. Magnet High School
Nashville, Tennessee05.2021
Skills
- Stocking Expert
- Memorization
- Workflow Processes
- Appointment Setting
- Customer Care
- Effective worker
- Schedule Management
- Sorting and Labeling
- Customer Service
- Medical Terminology
- Attention to Detail
- Microsoft Office
- Team Collaboration
- Verbal and Written Communication
- Problem Resolution
- Time management abilities
- Self motivation
- Certified in CPR/AED
- Decision-making
- Effective communication
- Team collaboration
- Attention to detail
- Anger management techniques
- Tracking client progress
- Safety and risk assessments
- Empathy development
- Confidential records
- Building rapport
- Autism spectrum support
- Developing relationships
- Goal setting and achievement
- Depression management
- Cash handling
- Food handling
- Professional attitude
- Order taking
- Menu memorization
- Cleanliness standards
Volunteer Experience
Volunteer, Waco Animal Shelter, Waco, Texas, February 2021 - May 2021
Timeline
Mental Health Specialist
Monroe Carell Jr. Children’s Hospital at VUMC
09.2024 - Current
Telemetry Monitor Technician
TriStar Centennial Medical Center
07.2024 - Current
Food and Beverage Server
Chili's Bar and Grill
04.2024 - Current
Food and Beverage Expert
Target
05.2023 - 12.2023
Marina Staff Member
Baylor Marina
08.2022 - 10.2022
Online Personal Shopper
Walmart
05.2021 - 06.2021
Volunteer
Waco Animal Shelter
02.2021 - 05.2021
BACHELOR OF SCIENCE (B.S.) - CHILD AND FAMILY STUDIES
Baylor University
HIGH SCHOOL DIPLOMA -
Martin Luther King Jr. Magnet High School
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