Ralene Langston
Madera,CA
Summary
Dynamic Store Manager with proven expertise in inventory management and staff training. Committed to enhancing operational efficiency and delivering exceptional customer service.
Overview
26
26
years of professional experience
Work History
Store Manager
Dollar general
Madera, California
12.2017 - Current
- Oversaw daily store operations to enhance customer service efficiency.
- Trained new employees on store policies and operational procedures.
- Facilitated staff shift scheduling to align with business needs.
- Managed inventory tracking and conducted physical counts to reduce loss.
Assistant manager
7/11 Convenience Store
Fresno, California
03.2012 - 12.2017
- Developed and implemented store operational strategies to enhance efficiency.
- Coordinated training programs for new hires, ensuring adherence to company policies.
- Led team meetings focused on performance evaluation, goal setting, and improvement opportunities.
Store Manager
KFC
Kerman, California
01.2000 - 02.2012
- Supervised daily store operations, ensuring high customer service standards.
- Managed inventory levels, guaranteeing timely restocking of merchandise.
- Trained and mentored staff on effective sales techniques and product knowledge.
- Conducted regular store audits to ensure compliance with company policies and procedures.
- Implemented promotional displays to boost product visibility and increase sales.
Education
High School Diploma -
Kerman High School
Kerman, CA06-1991
Skills
- Inventory management and visual merchandising
- Store operations and staff training
- Sales forecasting and customer relationship management
Timeline
Store Manager
Dollar general
12.2017 - Current
Assistant manager
7/11 Convenience Store
03.2012 - 12.2017
Store Manager
KFC
01.2000 - 02.2012
High School Diploma -
Kerman High School