Summary
Overview
Work History
Education
Skills
Timeline
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Ralesha Hamilton

Greenville,SC

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

17
17
years of professional experience

Work History

Front Desk Medical Receptionist

CenterWell
Anderson, SC
08.2017 - Current
  • Called patients to confirm scheduled appointments and obtain additional details.
  • Greeted patients, verified insurance information and collected copays.
  • Checked patients in and out for appointments and collected co-payments.
  • Provided administrative support such as filing documents, photocopying materials and organizing office supplies.
  • Performed quality assurance checks on documentation to ensure accuracy of data entry.

Medical Office Specialist

AnMed Health
Anderson, SC
12.2014 - 05.2018
  • Greeted patients upon arrival at the office, checked-in patients, collected necessary paperwork, and provided directions to exam rooms.
  • Ensured compliance with HIPAA regulations regarding privacy of patient information.
  • Resolved customer service issues in a timely manner while maintaining professionalism.
  • Performed data entry of patient information into electronic health records system.
  • Participated in team meetings and training sessions as required by the organization.
  • Provided administrative support to medical staff, including scheduling patient appointments and managing physician calendars.
  • Responded promptly to requests from medical staff members for assistance or information related to patient care.
  • Acquired insurance authorizations for procedures and tests ordered by attending physician.

Administrative Assistant

Southern Wesleyan University
Central, SC
02.2013 - 12.2014
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Scheduled appointments, meetings and events for management staff.

Receptionist

Glow Salon & Spa
Seneca, SC
10.2006 - 02.2013
  • Scheduled and confirmed appointments.
  • Greeted visitors and provided them with assistance.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.

Education

High School Diploma -

Adult Education
Anderson, SC
06-2015

Skills

  • Patient Relations
  • Paperwork Coordination
  • Billing Support
  • Schedule Coordination
  • Information Documentation
  • Appointment Management
  • Call Handling

Timeline

Front Desk Medical Receptionist

CenterWell
08.2017 - Current

Medical Office Specialist

AnMed Health
12.2014 - 05.2018

Administrative Assistant

Southern Wesleyan University
02.2013 - 12.2014

Receptionist

Glow Salon & Spa
10.2006 - 02.2013

High School Diploma -

Adult Education

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Ralesha Hamilton