Summary
Work History
Skills
Educationandlicenses
Communityleadership
Timeline
Generic

R. Alexander Beal

Telecommunications
Detroit,MI

Summary

Motivated to exceed expectations. A telecommunication authority with exceptional leadership proficiencies with a superior record of innovation and motivation, contributing over a decade of specializing in radio broadcast news and commercial spot writing, producing radio and television talk programming, on-air talent, radio and television sales, marketing, and promotions.

Work History

Customer Service Specialist/Trainer

Dialog Direct
Troy
  • Primary duties consist of organization, strict attention to detail, helping customers with complaints and questions, communicating through various media channels, present information about products and services, take orders, answering questions about reservations, and process returns
  • Maintaining a positive empathetic and professional attitude toward clients and responding promptly to customer inquiries
  • Training needs assessment: Identifying skills gaps by conducting an organization-wide assessment
  • Curriculum development: Designing and scheduling a curriculum for all representatives
  • Training sessions: Facilitating training sessions, developing objectives, and ensuring achievement
  • Training materials: Developing educational materials, such as videos and manuals, in print and digital formats
  • Training techniques: Implementing new training techniques and applying learning structures to training sessions
  • Performance assessment: Assessing the effectiveness of training programs and the performance of customer service representatives
  • Ongoing support: Providing ongoing support to enhance customer service quality

Marketing and Promotions/Media Relations Manager/Account Executive

I Am Entertainment LLC
Detroit
  • Execute Integrated Marketing Communications by evaluating the strategic roles of a variety of communication disciplines advertising, public relations, personal selling, and sales promotion, social media and combines them to provide clarity, consistency, and maximum communication impact
  • Prepare internal and external press releases, photo and editorial opportunities to fit a publication’s or broadcast channel’s special promotions, develop corporate or product positioning strategies for specific media outlets plan and oversee press events and releases, interviews, tours, promotions plus handle information requests from the press
  • Protect and promote firm’s image in a proper, coordinated, and consistent manner
  • Cultivate and enhance collaborative working relationships within the press and publicity community
  • Manage the flow of news about the organization to the media
  • Collect and analyze media coverage of client’s firm
  • Creating detailed business plans and strategic promotional campaigns to reach predetermined goals and quotas
  • Managing the entire sales cycle from prospecting potential client with leads, cold calling, and networking, securing a deal, follow up customer servicing, and establishing relevant attributes of trust, value, and concern developing long-term partnerships with clients, also, using extensive awareness of current industry trends, proven sale methods, product knowledge, passion, excellent communication, and presenter skillset.

Marketing and Promotions/Public Relations Manager/Account Executive

Allegro Music and Fine Arts
Detroit
  • Creating a unified and seamless experience for consumers utilizing Integrated Marketing and marketing mix to interact with the brand/enterprise, synthesizing all aspects of marketing communication through their respective mix of tactics, methods, channels, media, and activities as a unified force
  • It is a process designed to ensure that all messaging and communications strategies are consistent across all channels and are centered on the customer
  • Craft and maintain a favorable public image for the company by communicating programs, accomplishments, and points of view, release information to counter negative publicity, and handle crisis and emergency communications
  • Also, tasked with fielding media questions and pitching stories to the media, preparing print and electronic media kits, and organizing press conferences
  • Compose speeches for organizational leaders, develop advertising and marketing communications material, and prepare articles for the corporate newsletter
  • Employ and manage freelance copywriters, graphic designers, and others, while governing the public relations department budget.

Regional Director Assistant

Supplemental Educational Services Southeastern Region
  • Providing math, English curriculum to students K-12, ensuring tutors are equipped with obligatory facility and tools to administer tutorial program, support parent cooperation, student enrollment, attendance participation, completion, allocation of incentives, meetings and communication with districts on state and federal mandates.

Operations/Store Manager/Training and Development Manager

Biz R Clothes and Shoes Collection
Detroit
  • As operations manager, it is obligatory to synthesize planning, scheduling, and control of activities that transform inputs into finished goods and services for the firm
  • Chief activities include job design, scheduling, materials management, capacity management, facilities management, and quality management
  • Remaining compliant with strategic planning of management of operations that involves determining the tasks and technology needed to fulfill strategic objectives and acquiring resources and design the facilities these tasks require and measuring service delivery to gauge the ability of the operations to reach intended targets
  • Responsible for improving the productivity of the organization's employees
  • Assessing company-wide developmental needs to drive training initiatives and identifying and arranging suitable training solutions for employees using various training methods: technology-based learning, lectures, simulators, coaching and mentoring, group discussions, tutorials, and role-playing that leads to follow-up studies of all completed training procedures to evaluate and measure results, and modifying curricula as needed to ensure the desired culture and philosophies of the firm by working effectively as a team member with other members of management and the HR staff.

News Director/Radio Talk Show Producer/Account Executive/Promotions Assistant

WQBH 1400 AM Queen’s Broadcasting Corporation
Detroit
  • Directs the gathering and production of news content for broadcast and digital platforms, leveraging the use of digital tools to enhance newsgathering and dissemination, while supervising personnel, which includes work allocation, training, and problem resolution; evaluates performance and makes recommendations for personnel actions; motivates employees to achieve peak productivity and performance
  • Ensures compliance with university policies and federal, state, and local regulations governing news coverage
  • Gathers and verifies information regarding stories through an interview, observation, and research; ensures the accuracy of news programs
  • Participates in the development and management of annual operating budgets and provides fiscal input to the unit
  • Solving problems when stories selected to be broadcast face various challenges due to equipment failure, or inaccuracy in a news story
  • Construct a radio show from conceptualization, which includes generating ideas, research and develop the content to the final distribution
  • Select the audio, and contact potential contributors and interviewees, maintaining the showtime and format, screening, and briefing callers
  • Demonstrates the ability to build trusting relationships with authors, politicians, entertainers, and newsmakers
  • Prepare and design radio commercial copy and edit material for broadcast
  • Compliance of FCC regulations, safety, and health standards.

Elementary School Teacher

Academy of Warren
Warren
  • Deliver lessons, assign and grade assignments, prepare students for standardized tests, supervise students during activities, and maintain open communication with parents
  • Work closely with other teachers and administrators to follow school policies and foster a supportive learning community
  • Overall, play a vital role in the educational and emotional development of young students.

Skills

Visionary and performance Leadership

Extraordinary People Leadership Skillset

Financial Management

Superior Organization Capability

Application of Technology and Knowledge

External Relationships

Team Motivator

Results and Comparative Performance

Critical Conversation

Critical Thinking

Annual Reports

Exceptional Written and Oral Skillset

Sales

Integrity and Corporate Governance

Microsoft Word

Excel

PowerPoint

Outlook

Explorer

Photoshop

Prezi

Educationandlicenses

  • Northwood University, Midland, MI, Master Degree in Business Administration
  • Rochester University, Rochester Hills, MI, Bachelor Degree in Mass Communications & Public Relations
  • Specs Howard School of Broadcast Arts, Southfield, MI, Federal Communication Commission License
  • Toastmasters International, Office Support Specialist Credential
  • Grant Writing Specialist Credential

Communityleadership

  • The Martha Jean “The Queen” Legacy Committee, 2017-01-01, Present
  • The Mission Prevention Education, 2014-01-01, 2018-12-31

Timeline

Customer Service Specialist/Trainer

Dialog Direct

Marketing and Promotions/Media Relations Manager/Account Executive

I Am Entertainment LLC

Marketing and Promotions/Public Relations Manager/Account Executive

Allegro Music and Fine Arts

Regional Director Assistant

Supplemental Educational Services Southeastern Region

Operations/Store Manager/Training and Development Manager

Biz R Clothes and Shoes Collection

News Director/Radio Talk Show Producer/Account Executive/Promotions Assistant

WQBH 1400 AM Queen’s Broadcasting Corporation

Elementary School Teacher

Academy of Warren

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