Self-motivated and dependable while achieving high performance with minimal supervision.
Overview
14
14
years of professional experience
Work History
Omni Desk Associate
JCPenney
Dearborn, MI
10.2022 - Current
Monitors the Enterprise Fulliment systems appilciation, picks merchandise orders, and acknowledges completion in the system, accurately packs orders in accordance with packing requirements and time lines; completes all Ship from Store and Buy Online Pickup in Store activities in a timely matter.
Maintained high standards of customer service during all interactions.
Processed payments for purchases using cash registers or point-of-sale systems.
Operated handheld scanners to track merchandise throughout fulfillment process.
Stock /Floor Associate/Cashier Assistant
Big Lots
Dearborn, MI
04.2016 - 11.2024
Greets customers and assists them as required to maintain the highest level of customer service operating a cash register preferred.
Participates in: - freight flow process - merchandise presentation and recovery - cashiering including customer loyalty program carry-outs - cart retrieval
Maintains appearance of the store's interior and exterior to company standards including light maintenance duties and cleaning.
Assists in control of shrink and safety results.
Retail Sales Associate
Macy's
Dearborn, MI
10.2013 - 03.2015
Give assistance with selecting purchase such looking for size and color of the merchandise
Perform transactions such as Cash, Credit or Debit Card purchases
Offer products and services such as Macy’s Star Rewards Card and ordering merchandise to be shipped to the customer directly
Receiving Associate
Burlington
Dearborn, MI
11.2012 - 01.2013
Prepared merchandise to be displayed on sells floor
Maintained neatness and cleanliness of sells floor
Provided basic customer service duties to help assist in purchasing item
Education
High School Diploma - College Preparatory
Detroit Central High School
1988
Skills
Quick learner
Excellent communication
Excel in Retail and Customer Service
Work Preference
Location Preference
On-Site
Salary Range
$45000/yr - $60000/yr
Timeline
Omni Desk Associate - JCPenney
10.2022 - Current
Stock /Floor Associate/Cashier Assistant - Big Lots
04.2016 - 11.2024
Retail Sales Associate - Macy's
10.2013 - 03.2015
Receiving Associate - Burlington
11.2012 - 01.2013
Detroit Central High School - High School Diploma, College Preparatory