A fair but firm management style of 30 years experience in fast casual and full service restaurants. I am looking to enhance my professional career in an environment rich setting with the guest in mind. Concepts include Perkins, Noodles & Company, Leeann Chin and Smashburger. 25 years as a General Manager, Market Training Manager and Ops Manager.
Deliver a great guest experience day to day while managing inside the four walls to maximize profits.
Running day to day operations while supervising all other managers and team members to put out great customer service and great food products.
Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.
All incoming managers were trained and developed by myself and my trained staff. Maintained exceptional customer service standards and becoming a Top Tier restaurant in volume sales and profits.
Optimized profits by controlling food, beverage and labor costs on a daily basis striving to become a leader in sales and retention.
Efficiently operated many high volume restaurants with an average staff size of 35 - 50 people. Fair minded but bottom line driven. Well versed in all types P&L's. Food safe certified and MN food manager license.
I have been self motivated for 25 years to be the best I can be in the food service industry. I am easily adaptable and energetic. I am a self taught successful manager that has adapted to any work related endeavor. The challenge of what happens on a day to day basis and how I choose to educate my employees on each challenge is my drive.