Summary
Overview
Work History
Education
Skills
Timeline
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Ralph Acquaro

Georgetown,TX

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

32
32
years of professional experience

Work History

Multi-Unit Operation Manager

Memjet Inc. Sonic
07.2022 - Current
  • Improved overall store performance by implementing efficient multi-unit operations strategies and streamlining communication processes among units.
  • Boosted profitability across multiple locations through effective cost control measures, resource allocation optimization, and inventory management.
  • Enhanced customer satisfaction levels by ensuring consistent service delivery, training staff on best practices, and addressing customer feedback promptly.
  • Developed strong teams of high-performing personnel through recruitment, coaching, mentoring, and ongoing performance evaluations.

Executive Chef

MFBC Inc.
09.2010 - 07.2022
  • Established an award winning catering department.
  • Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
  • Managed kitchen staff for efficient food production, ensuring timely delivery of high-quality dishes.
  • Streamlined kitchen operations with effective inventory management and cost controls.
  • Maintained a safe and sanitary work environment, adhering to health department standards and regulations.

Owner/Operator

Down The Alley Bistro
03.2007 - 09.2010
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.

General Manager

La Madeleine
06.2005 - 03.2007
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.

Manager/General Manager

Chuy's Tex-Mex
01.1992 - 07.2002
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.

Education

Some College (No Degree) - Radio And Television Broadcasting

Montclair State University
Montclair, NJ

Skills

  • Operational Efficiency
  • Staff Development
  • Sales Growth
  • Logistics Management
  • Administrative Management
  • Schedule Management
  • Customer Service Management
  • Business Forecasting
  • Inventory Management
  • Revenue Generation
  • Employee Development
  • Customer Relations
  • Inventory Tracking and Management
  • Staff training/development
  • Relationship Building

Timeline

Multi-Unit Operation Manager

Memjet Inc. Sonic
07.2022 - Current

Executive Chef

MFBC Inc.
09.2010 - 07.2022

Owner/Operator

Down The Alley Bistro
03.2007 - 09.2010

General Manager

La Madeleine
06.2005 - 03.2007

Manager/General Manager

Chuy's Tex-Mex
01.1992 - 07.2002

Some College (No Degree) - Radio And Television Broadcasting

Montclair State University

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Ralph Acquaro