Ralph Anteby
Brooklyn,NY
Summary
- Dynamic leader with a proven track record as President/CEO at Champion Car Waranty,driving strategic initiatives and enhancing operational excellence. Expert in organizational leadership and team building, I successfully implemented innovative solutions that boosted customer satisfaction and optimized resource allocation, resulting in significant business growth and improved service delivery.
Overview
4
4
years of professional experience
1
1
Certification
Work History
President/CEO
Ralph Anteby
10.2022 - 01.2024
- Directed strategic initiatives to enhance organizational growth and align with market trends.
- Cultivated relationships with stakeholders to foster collaboration and drive project success.
- Oversaw budgeting processes, ensuring resource allocation aligned with corporate objectives.
- Implemented performance metrics to evaluate operational efficiency and guide decision-making.
- Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
- Managed crisis situations effectively while minimizing disruption to daily operations.
- Championed innovative solutions that improved service delivery and customer satisfaction levels.
Executive in Charge of Car Warantee Business
Self Employed Owner/ CEO
09.2019 - 09.2021
- Developed and implemented strategic business plans to enhance operational efficiency.
- Managed financial forecasting and budgeting processes to ensure fiscal responsibility.
- Established partnerships with key stakeholders to drive business growth initiatives.
- Collaborated with stakeholders to develop actionable strategies that aligned with corporate goals and objectives.
- Managed cross-functional teams for successful project completion within budgetary constraints and deadlines.
- Assessed and analyzed departmental budgets to find ways to minimize expenses and optimize profits.
- Implemented cost-saving measures through reevaluation of supply chain management practices.
- Prepared annual data to determine metrics for operational performance.
- Expanded market presence by identifying new business opportunities and forging strategic partnerships.
- Oversaw daily operations, ensuring alignment with long-term objectives and vision.
- Led team meetings to communicate goals, expectations, and performance metrics effectively.
- Implemented quality control measures to improve product offerings and customer satisfaction.
- Fostered a culture of continuous improvement by encouraging feedback and innovative ideas from staff.
- Developed innovative solutions to complex problems, resulting in improved organizational performance.
- Reviewed employee concerns and new opportunities to drive business strategies.
- Assisted in employee appraisals, promotions and terminations based on performance reviews.
- Optimized operational efficiency by redesigning processes, systems, and workspaces for increased productivity.
- Reduced employee turnover by establishing robust hiring process and fostering positive work culture.
- Conducted comprehensive market research to guide development of highly successful new service offering.
- Enhanced online presence and e-commerce sales through overhaul of company website and digital marketing strategies.
- Negotiated high-value contracts with key suppliers, reducing material costs and improving profit margins.
- Implemented cutting-edge technology solutions to improve data analytics, enabling more informed decision-making.
- Cultivated high-performance organizational culture, aligning employee goals with corporate objectives and rewarding excellence.
- Developed strategic partnerships with industry leaders, enhancing company reputation and access to new customers.
- Spearheaded company rebranding initiative, resulting in significantly improved market presence and customer engagement.
- Elevated customer service standards by introducing new training programs for front-line staff.
- Boosted team morale and productivity through implementation of comprehensive employee development program.
- Secured substantial media coverage for company initiatives, amplifying brand visibility and public engagement.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Assisted in recruiting, hiring and training of team members.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Raised property accuracy and accountability by creating new automated tracking method.
- Trained and guided team members to maintain high productivity and performance metrics.
- Interacted well with customers to build connections and nurture relationships.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Reduced operational risks while organizing data to forecast performance trends.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
Education
High School Diploma -
Flatbush High School
Brooklyn, NYSkills
- Leadership team building
- Organizational leadership
- Strategic planning
- Operational excellence
Affiliations
Synagogues-
Beth Torah over 40 years.
Deal synagogue over 35 years.
Safra synagogue over 20 yrs. located in Turnberry, Aventura , Florida.
Certification
- Certified CEO, Champion Car Waranty business.
- Psychology.
- Business Administration.
- Philosophy, Public Relations.
Timeline
President/CEO
Ralph Anteby
10.2022 - 01.2024
Executive in Charge of Car Warantee Business
Self Employed Owner/ CEO
09.2019 - 09.2021
High School Diploma -
Flatbush High School