Summary
Overview
Work History
Education
Skills
Timeline
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Ralph Bencivengo

New Windsor,NY

Summary

Dynamic Sales Executive with a proven track record at Zillow Group, consistently exceeding targets through strategic relationship management and data-driven solutions. Expert in Salesforce CRM and skilled in delivering impactful presentations, I drive client success and retention, leveraging strong negotiation abilities to enhance revenue and optimize performance.

Overview

10
10
years of professional experience

Work History

Sales Executive, National Acquisition

Zillow Group
Metro NY Region, NY
09.2018 - 11.2025
  • Exceeded sales targets consistently by providing tailored, data-driven solutions aligned with client growth goals.
  • Spearheaded onboarding and client success in collaboration with on-demand support teams.
  • Educated agents and teams on maximizing ROI through Zillow’s tools, enhancing acquisition, and retention.
  • Managed high-volume outbound prospecting (100+ calls per day), leveraging Salesforce CRM to track, analyze, and improve performance.
  • Built and maintained long-term client relationships through proactive service and consultative sales strategies.

Account Manager

Yext, Inc.
New York, NY
03.2016 - 02.2018
  • Managed client accounts for SMBs (five locations and below), ensuring ongoing customer engagement with Yext’s SEM platform, and driving retention efforts.
  • Delivered monthly account management calls, ROI reports, and profile optimizations, helping clients enhance their local SEO rankings.
  • Successfully retained $1.1M in revenue from SMB clients, achieving a retention rate of 25.38%, and increasing departmental renewal rates by over 10%.

Education

Bachelor of Arts - Criminal Justice

John Jay College of Criminal Justice
New York, NY
05-2010

Certificate - Introduction To Sales & SOP Training Course

Fastenal School of Business
05-2007

Skills

  • Sales and business development: high-volume prospecting, lead generation, and relationship management
  • CRM and analytics: Salesforce, pipeline tracking, performance analysis
  • Negotiation and closing: strong closer with a history of exceeding quotas
  • Product knowledge: SEO/SEM, SaaS platforms, energy solutions
  • Communication: confident in delivering presentations to executives
  • Technical tools: Microsoft Excel, Word, CRM systems

Timeline

Sales Executive, National Acquisition

Zillow Group
09.2018 - 11.2025

Account Manager

Yext, Inc.
03.2016 - 02.2018

Bachelor of Arts - Criminal Justice

John Jay College of Criminal Justice

Certificate - Introduction To Sales & SOP Training Course

Fastenal School of Business

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