Summary
Overview
Work History
Education
Skills
Timeline
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Ralph Castro

Tucson,AZ

Summary

Motivated possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management. Motivated Operations Supervisor possessing excellent vendor relationship and contract manager skills. Well-versed in mentoring and developing high-performing teams to meet organizational goals. Comfortable working with people of all levels coupled with outstanding commercial approach to solving problems and developing business processes.

Overview

13
13
years of professional experience

Work History

Contract Processor Operator

Nes Fircroft - Sasol
Tucson, AZ
02.2024 - Current
  • Loaded raw materials into machines according to instructions provided by supervisors.
  • Maintained accurate records for each production run including batch numbers and quantities produced.
  • Adhered to company policies and procedures related to product quality standards.
  • Responded quickly to emergency situations involving process equipment malfunctions.
  • Operated process equipment to ensure efficient production of goods.
  • Ensured proper operation of all equipment and safety systems in the plant.
  • Reported any problems or discrepancies found during testing immediately to supervisors.
  • Followed established safety protocols when operating process equipment.

Operations Supervisor

ThyssenKrupp Materials NA
Livermore, CA
05.2023 - 11.2023
  • Trained, mentored and motivated employees to maximize team productivity.
  • Engaged employees to create safe, energetic work environment through feedback and recognition.
  • Oversaw implementation of procedures, goals and objectives within operations.
  • Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
  • Built strong operational teams to meet process and production demands.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Developed work plans and schedules for employees to facilitate adequate staffing for service requirements.
  • Executed and optimized operational responsibilities to promote seamless delivery of services.
  • Reduced process lags and trained team members on best practices and protocols.
  • Built and developed employee talent to drive engagement, resulting in advancement within company.
  • Drove standardized best practices and leveraged support functions to optimize operational performance while meeting goals.
  • Evaluated and reported on department metrics to upper management.
  • Created formulas of successful strategies to enhance financial welfare of organization for maximum profit.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Delegated work to staff, setting priorities and goals.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Guided employees in handling difficult or complex problems.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Site Supervisor

ThyssenKrupp Materials NA
Tucson, AZ
05.2022 - 06.2023
  • Supervised projects to uphold schedule requirements and quality demands.
  • Established and maintained close working relationships with staff, clients and vendors.
  • Communicated daily progress and incident reports to clients and corporate offices.

  • Complied with safety procedures and monitored team members for adherence to safety protocols on job sites.
  • Resolved work issues and team conflicts to promote progress on complex projects.
  • Organized and participated in monthly on-site meetings with clientele and subcontractors.
  • Tracked material usage and contractor hours to align projects with budgets.
  • Inspected posts as scheduled and met with subordinates to outline daily tasks and priorities.
  • Reviewed written, oral and schematic instructions and relayed key details to laborers.
  • Trained and monitored employees to teach daily tasks and improve performance.
  • Kept production team moving forward for progress in daily site operations.
  • Delegated duties to employees based on skillset.
  • Delegated work to staff, setting priorities and goals.
  • Monitored project progress to enforce adherence to deadlines and quality standards.

Team Lead

Thyssenkrupp Supply Chain Services
Livermore, CA
03.2020 - 05.2022
  • Delegated daily tasks to team members to optimize group productivity.
  • Monitored team progress and enforced deadlines.
  • Collaborated with management team to implement new work procedures or policies.
  • Fostered positive employee relationships through communication, training and development coaching.
  • Organized and prioritized incoming work orders and optimized team workflows and resources to handle dynamic demands.
  • Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
  • Followed staffing strategies to achieve production goals.
  • Rotated through series of different stations based on team needs.
  • Documented production levels and materials used to keep management informed.

Forklift Operator

ThyssenKrupp Materials NA
Livermore, CA
10.2018 - 02.2020
  • Maneuvered forklift over and around loaded pallets, boxes and other materials.
  • Transported material to correct locations and documented inventory changes.
  • Inspected lifts before use to prevent damage to goods.
  • Reported safety and quality issues to management.
  • Consistently met deadlines for loading trailers to meet departure deadlines.
  • Transported, loaded, unloaded and stacked materials.
  • Picked orders from storage, wrapped and staged for shipments.

Forklift Operator Order Picker, Inventory Associate

Gobble
Stockton, CA
01.2017 - 10.2018
  • Counting the produce, taking temperature on produce, staging and stocking
  • Receiving all deliveries that come in.
  • Tracked inventory and conducted cycle counts to maintain accurate records.
  • Managed weekly inventory and supply tracking, noting items requiring reorder.
  • Documented tally sheets, slot changes and other paperwork to maintain appropriate records and reports.

FC Associate

Amazon Fulfillment Center
Lathrop, Tracy, CA
07.2015 - 09.2017
  • Made and revised set ups on test strands previously calibrated by other staff
  • Inspected and build pallets.

Shift Manager

McDonalds
Lathrop, CA
01.2012 - 08.2015
  • Received and correctly processed both written and verbal instructions, prints and work orders
  • Inspected and tested components, assemblies and power tools.
  • Upheld company standards and compliance requirements for operations.
  • Positioned skilled staff in key areas throughout shift to optimize department productivity.
  • Managed schedules, accepted time off requests and maintained coverage for shifts.
  • Reinforced rules to promote superior employee performance.
  • Coordinated shift workers for inventory receiving, auditing and restocking.
  • Directed employees through daily routines.

Education

High school diploma -

San Joaquin Delta College
05.2022

Lathrop High School
04.2011

Skills

  • Forklift, Warehouse, Shipping, Inventory Control
  • Certifications and Licenses
  • Certified Forklift Operator
  • Additional Information
  • SKILLS
  • Openly expresses ideas
  • Strong Algebra and general math skills accepts responsibility
  • Small parts assembly meets goals
  • Skilled in final assembly processes
  • Experienced in stacks
  • Communication skills
  • Speaks effectively
  • Listens attentively
  • Production monitoring
  • Workplace safety
  • Training
  • Problem resolution
  • Experience in leadership
  • Motivational Leadership
  • Handling Complaints
  • Quality Assurance
  • Coaching and Mentoring
  • Customer Service
  • Team Building
  • Decision Making
  • Team Leadership
  • Microsoft Office
  • Multitasking and Organization
  • Warehouse Operations
  • Honesty and Integrity
  • Machine Operation

Timeline

Contract Processor Operator

Nes Fircroft - Sasol
02.2024 - Current

Operations Supervisor

ThyssenKrupp Materials NA
05.2023 - 11.2023

Site Supervisor

ThyssenKrupp Materials NA
05.2022 - 06.2023

Team Lead

Thyssenkrupp Supply Chain Services
03.2020 - 05.2022

Forklift Operator

ThyssenKrupp Materials NA
10.2018 - 02.2020

Forklift Operator Order Picker, Inventory Associate

Gobble
01.2017 - 10.2018

FC Associate

Amazon Fulfillment Center
07.2015 - 09.2017

Shift Manager

McDonalds
01.2012 - 08.2015

High school diploma -

San Joaquin Delta College

Lathrop High School
Ralph Castro