MARIE SAINVIL JEAN
West Palm Beach,FL
Summary
Housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus. Reliable cleaner dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.
Overview
5
5
years of professional experience
Work History
Housekeeper
HOTEL OPERA SPA
12.2021 - 01.2023
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Operated electronic backpack vacuums and floor sweepers.
- Worked on cleaning team to service hotels, offices, and other commercial buildings.
Restaurant Busser
Outback Steakhouse
05.2018 - 09.2020
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
- Contributed to smooth restaurant operations by promptly resetting tables for new customers.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Collaborated with kitchen staff to ensure dishes were properly sorted and returned to the dishwashing area.
- Demonstrated strong teamwork by assisting servers with food delivery during peak times when needed.
- Increased efficiency in table turnover by quickly clearing dirty dishes and preparing tables for the next guests.
- Aided in maintaining a positive atmosphere within the restaurant through friendly interactions with coworkers and guests alike.
- Ensured guest satisfaction by addressing any concerns or issues related to table settings or cleanliness efficiently.
- Upheld high standards of cleanliness throughout the restaurant by periodically checking restrooms for tidiness and stocking necessary supplies.
- Provided exceptional customer service while assisting servers with carrying trays, delivering beverages, or attending to special requests from guests.
- Facilitated effective communication between front-of-house and back-of-house teams to maintain seamless dining experiences for all patrons.
- Demonstrated attention to detail when setting tables according to specific event requirements or guest preferences.
- Helped servers expedite food orders during busy hours by running food from the kitchen quickly and accurately.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
Stock Associate
MAKET ATACADAO
02.2018 - 01.2020
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Readied items for sales floor stocking by affixing tags and preparing shelf labels.
- Performed light housekeeping and cleaning by discarding trash and cardboard and sweeping and mopping floors.
- Blocked and faced products on displays and shelves in accordance with company policy.
Education
High School Diploma -
COLLEGE NOTRE DAME
HAITI CABARET06.2012
Skills
- Supply Inventory Management
- Infection Control
- Laundry Management
- Restroom detailing
- Cleaning techniques
- Window Cleaning
- Housekeeping
- Vacuuming and sweeping
- Cleaning bathrooms
- Cleaning and organizing abilities
- Teamwork
- Bathroom cleaning
- Kitchen Cleaning
Languages
Spanish
Limited Working
Portuguese
Elementary
English
Elementary
Timeline
Housekeeper
HOTEL OPERA SPA
12.2021 - 01.2023
Restaurant Busser
Outback Steakhouse
05.2018 - 09.2020
Stock Associate
MAKET ATACADAO
02.2018 - 01.2020
High School Diploma -
COLLEGE NOTRE DAME
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