Ralph Clifcorn
Madison
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Asset Protection Agent
Nordstrom
01.2025 - 11.2025
- Monitored store premises to detect theft, ensuring a secure shopping environment.
- Conducted regular audits of inventory processes to minimize loss and improve accuracy.
- Collaborated with management on safety protocols to enhance overall asset protection strategies.
- Assisted in training new team members on asset protection procedures and systems.
- Developed reports detailing incidents of theft and recommended preventive measures for future improvement.
- Participated in investigations related to internal theft, providing insights for resolution and policy enhancement.
- Managed access control systems effectively, ensuring that only authorized personnel had access to sensitive areas within the property.
- Facilitated training sessions for new hires on company policies and procedures related to asset protection and safety measures.
- Enhanced store security by conducting regular audits and inspections.
- Prevented company asset loss through surveillance, employee package checks, trash checks and enforcement of civil and criminal laws pertaining to retail security.
- Implemented targeted action plans to address high-risk areas within the store, resulting in a decrease in overall risk exposure.
- Collaborated with store management for improved loss prevention measures, leading to reduced theft incidents.
- Mentored and coached store employees on safety techniques and rules.
- Reduced inventory shrinkage by implementing effective asset protection strategies.
- Streamlined surveillance processes, optimizing the use of CCTV cameras and other security equipment for better coverage.
- Patrolled store departments to check for suspicious activities.
- Checked CCTV for evidence of shoplifting.
- Utilized security systems and CCTV to monitor store activities and detect possible security incidents.
- Contacted local authorities and apprehended shoplifters.
- Wrote reports for internal and external crime, burglary, or theft.
Loss Prevention Investigator
Fleet Farm
06.2024 - 01.2025
- Conducted thorough investigations of theft incidents, documenting findings and collaborating with law enforcement as needed.
- Monitored surveillance systems to identify suspicious activities and deter potential thefts within the store environment.
- Assisted in training new staff on loss prevention protocols and best practices for maintaining a secure shopping experience.
- Analyzed inventory discrepancies, implementing corrective measures to improve accuracy and reduce shrinkage rates.
- Developed and maintained relationships with local law enforcement to enhance support during investigations and recovery efforts.
- Educated employees on loss prevention tactics, fostering a culture of vigilance and accountability across all departments.
- Performed security walks around store to monitor employee and customer activities.
- Interviewed employees and suspects and drafted reports to assist law enforcement.
- Monitored surveillance systems effectively, detecting suspicious activity and initiating prompt response actions.
- Reduced inventory shrinkage by analyzing and identifying trends in theft incidents and implementing targeted measures.
- Efficiently resolved cases involving external shoplifters, balancing compassion with firmness as required by each situation.
- Collaborated with law enforcement agencies to ensure successful prosecution of criminal cases.
- Monitored surveillance cameras and alarm systems to detect suspicious activity.
Sales Team Member
Fleet Farm
03.2022 - 06.2024
- Assisted customers with product selection and provided exceptional service.
- Maintained organized merchandise displays to enhance shopping experience.
- Operated point-of-sale system accurately for transactions and returns.
- Collaborated with team members to ensure stock availability and timely restocking.
- Actively participated in store promotions and special events to attract customers.
- Resolved customer inquiries and concerns promptly to maintain satisfaction levels.
- Helped customers locate products and checked store system for merchandise at other sites.
- Processed product returns and assisted customers with other selections.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
Sun Prairie West High-school
Sun Prairie, WISkills
- Integrity and trustworthiness
- Workplace safety
- External theft prevention
- CCTV monitoring
- Inventory control
- RFID tracking
- CCTV tracking
- Shoplifter apprehension
- Physical detention of suspects
- Customer service
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking
- Reliability
- Team collaboration
Timeline
Asset Protection Agent
Nordstrom
01.2025 - 11.2025
Loss Prevention Investigator
Fleet Farm
06.2024 - 01.2025
Sales Team Member
Fleet Farm
03.2022 - 06.2024
High School Diploma -
Sun Prairie West High-school