Summary
Overview
Work History
Education
Timeline
Generic

Ralph Gentile, O.D.

Clarkston,Michigan

Summary

Innovator in the the field of Optometry. Introduced blackberry, electronic medical records, advanced patient care to retail.

Overview

40
40
years of professional experience

Work History

Senior Lead Doctor

SVS Vision
07.2015 - Current
  • Implemented Electronic Health Records company wide including training of 130+ doctors
  • Orientation and On Boarding for over 50 ODs and ODAs
  • Helped develop and implement COVID protocols
  • Worked to implement 360 Customer Experience protocol's
  • Develop and institue Compliance training for SVS
  • COPE CE Adminisrator-approx 25 events
  • Helped customer service solve patient issues
  • Evaluate doctors need for training and update monthly conference calls.

Director of Professional Services

SVS Vision
08.2005 - 08.2015
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Recruited, hired, and trained doctors in 9 states, working to establish key internal functions and
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets. EO and $/patient metrics
  • Assisted in recruiting, hiring and training of team members.
  • Several TV appearances representing SVS Vision
  • Controlled resources and assets for contact lens and opthalmic equipment departments

Optometrist

SVS Vision
07.1986 - 08.2005
  • Leveraged full field of optometric skills to develop a plan to optimally correct a patients vision and develop a great patient relationship that bring patients back to SVS Vision.
  • Helped build Mt Clemens and Sterling Hts offices to lead the company at the time.
  • Filled in where needed to best serve the needs of SVS Vision.

Optometrist

Optometry P.C.
04.1984 - 06.1986
  • Examined, diagnosed and managed diseases and disorders of eyes and associated structures.

Education

Bachelor of Science - Biology

University of Michigan
Ann Arbor, MI

Doctor of Optometry -

Michigan College of Optometry
Big Rapids, MI
04.1985

Timeline

Senior Lead Doctor

SVS Vision
07.2015 - Current

Director of Professional Services

SVS Vision
08.2005 - 08.2015

Optometrist

SVS Vision
07.1986 - 08.2005

Optometrist

Optometry P.C.
04.1984 - 06.1986

Bachelor of Science - Biology

University of Michigan

Doctor of Optometry -

Michigan College of Optometry

Similar Profiles

CREATE PROFILE
Ralph Gentile, O.D.