Ralph Gonzalez
Ocala,FL
Overview
25
25
years of professional experience
Work History
Driver
Revolution Foods/ Whitsons Food
10.2018 - 04.2025
- Operated vehicles safely while adhering to traffic regulations.
- Learned and implemented route optimization techniques for timely deliveries.
- Conducted vehicle inspections to ensure safety and compliance standards were met.
- Assisted in loading and unloading cargo efficiently to minimize delays.
- Maintained accurate logs of mileage, fuel usage, and delivery times.
- Communicated effectively with team members and customers regarding delivery status.
- Adapted quickly to changing schedules and unforeseen challenges during transport.
- Gained familiarity with local roads and navigation systems for efficient routing.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Reduced incidents of late deliveries by implementing effective time-management strategies.
- Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
Shop Steward
Laborers Local 66
03.2010 - 01.2024
- Facilitated communication between union members and management to address workplace issues.
- Advocated for employee rights, ensuring compliance with labor agreements and regulations.
- Organized training sessions to educate members on safety protocols and labor standards.
- Resolved conflicts through negotiation, fostering a collaborative work environment.
- Monitored job site conditions to uphold safety standards and improve working conditions.
- Collaborated with leadership to develop strategies enhancing member engagement and satisfaction.
- Maintained accurate records of staff attendance, performance evaluations, and disciplinary actions as needed to uphold company policies consistently.
- Established strong relationships with union representatives) to facilitate effective collaboration on matters related to worker''s rights and protections.
- Oversaw safe and efficient operations within the shop, adhering to established safety protocols and guidelines.
- Regularly communicated with upper management regarding staff concerns and suggestions, advocating for employee needs and interests.
- Played an instrumental role in the resolution of labor disputes), mediating conversations between management and staff to achieve mutually beneficial outcomes.
- Resolved conflicts between employees professionally, fostering a positive working environment for all team members.
- Organized regular meetings with staff to discuss ongoing projects, address any issues or concerns, and maintain open lines of communication among team members.
- Oversaw investigations into discrimination, sexual harassment or other workplace claims.
- Provided expertise on labor and employment laws to help employers make more effective decisions.
- Interpreted and advised on labor relations policies and previously negotiated agreements.
- Spearheaded negotiation of union contracts as company representative.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Port Security Guard
Quivican Trucking
01.2015 - 09.2018
- Monitored port access points to ensure safety and compliance with security protocols.
- Conducted routine inspections of cargo and vehicles to identify potential security threats.
- Collaborated with local law enforcement to address security incidents and enhance response strategies.
- Trained new staff on operational procedures, emergency protocols, and safety measures.
- Developed and enforced security policies tailored to evolving risks in port operations.
- Maintained detailed logs of daily activities, inspections, and incidents for reporting purposes.
- Maintained detailed records of incidents, providing valuable data for future policy improvements.
- Demonstrated strong attention to detail while screening visitors'' documents and belongings to prevent unauthorized access.
- Responded efficiently to emergencies, coordinating with first responders to minimize damage and ensure public safety.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded quickly to emergency situations to assess and deflect issues.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Issued access cards to authorized personnel to monitor access points.
Case Manager
Jersey City Employment & Training
03.2000 - 12.2009
- Coordinated care plans with multidisciplinary teams to ensure comprehensive support for clients.
- Conducted assessments to identify client needs and develop strategic intervention strategies.
- Monitored progress and adjusted care plans based on ongoing evaluations and client feedback.
- Facilitated communication between clients, families, and service providers to enhance service delivery.
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
- Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect.
- Enhanced team collaboration by leading regular case review meetings, promoting unified approach to client care.
- Managed crisis situations with empathy and professionalism, ensuring client safety and continuity of care.
- Facilitated workshops on life skills, contributing to improved self-sufficiency of clients.
- Participated in community events to promote services and engage with public.
- Coordinated with community stakeholders for successful implementation of social and community service initiatives.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
- Implemented strategies to increase public awareness of social and community service programs.
- Conducted outreach activities to engage local stakeholders in programs.
Education
High School Diploma -
HOBOBEN
Hoboken, NJ06-1988
Skills
- Workplace safety
- Employee relations
- Staff scheduling
- Merchandising
Timeline
Driver
Revolution Foods/ Whitsons Food
10.2018 - 04.2025
Port Security Guard
Quivican Trucking
01.2015 - 09.2018
Shop Steward
Laborers Local 66
03.2010 - 01.2024
Case Manager
Jersey City Employment & Training
03.2000 - 12.2009
High School Diploma -
HOBOBEN