Ralph J. Perez

• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Maintained professional and friendly demeanor during deliveries to uphold company reputation.
• Delivered goods and products to customer on time and in excellent condition.
• Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Communicated with customers to provide delivery updates and confirm delivery locations.
• Communicated with dispatchers and other personnel to coordinate transportation schedules.
• Obtained signatures from customers upon delivery of goods.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
• Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
• Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
• Drove safely in various weather and road conditions to avoid accidents.
• Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
• Updated logs and tracking documents accurately and according to schedule requirements.

Contract Employee through P.A.E. and The United States National Science Foundation.

A member of a specific team charged with transporting military personal, staff, research teams, gear, materials, and equipment to and from McMurdo Station Research base and the airfields.

• Followed all relevant traffic laws and safety regulations.
• Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
• Communicated with dispatchers and other personnel to coordinate transportation schedules.
• Provided exceptional customer service, addressing concerns and resolving issues promptly.
• Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
• Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
• Drove safely in various weather and road conditions to avoid accidents.
• Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
• Updated logs and tracking documents accurately and according to schedule requirements.

12 hour shifts, 6 days a week.

• Designed and built entire department from ground up to provide student and commercial transportation for the largest YMCA Association in the US - over 20 branches.
• Worked closely with organizational leadership and board of directors to guide operational strategy.
• Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
• Monitored office workflow and administrative processes to keep operations running smoothly.
• Monitored and coordinated workflows to optimize resources.
• Established departmental performance goals and provided feedback for underperforming areas.
• Managed daily operations while overseeing multiple locations to foster increased productivity.
• Evaluated company documentation to verify alignment with regulatory requirements.
• Spearheaded innovative approaches to resource allocation and strategic planning.
• Monitored expenditures to mitigate risk of overages.
• Drafted and distributed reports to assist board members with critical business decisions.
• Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
• Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
• Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
• Optimized staff performance by designing comprehensive training programs tailored to individual needs.
• Negotiated favorable contracts with vendors for reduced costs and improved service quality.
• Secured key partnerships that contributed to the company''s overall growth strategy and market reach.
• Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
• Facilitated cross-functional collaboration for improved decision-making processes within the organization.
• Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
• Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
• Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
• Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
• Trained new employees on proper protocols and customer service standards.
• Assisted in recruiting, hiring and training of team members.
• Negotiated price and service with customers and vendors to decrease expenses and increase profit.
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
• Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.