Ralph Jacobs
Fayetteville,NC
Summary
Proven track record of enhancing customer satisfaction and operational efficiency, exemplified during my tenure at Uber. Skilled in flexibility and punctuality, I excel in environments requiring adaptability and precise time management. My commitment to cleanliness and situational awareness has consistently improved service quality and workplace standards, demonstrating a results-driven approach with a focus on significant achievements.
Overview
19
19
years of professional experience
Work History
Uber Partner
Uber
06.2024 - Current
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
Aide
Word of Life Inc
06.2022 - 08.2023
- Observed and monitored children's activities.
- Offered caring companionship and emotional support.
- Facilitated recreational activities tailored to individual patient interests, promoting social engagement and mental stimulation.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
Tester/Warehouse Worker
Cardone Industrial Inc
05.2015 - 08.2023
- Ensured compliance with industry standards by rigorously following established testing methodologies and best practices.
- Maintained test environment stability by conducting regular maintenance and system upgrades, ensuring accurate testing results.
- Identified critical bugs through thorough testing processes, enhancing overall product performance.
- Collaborated with development teams to resolve defects and improve the overall stability of applications.
Housekeeping Aide
Bromall Manor
02.2006 - 10.2013
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
Education
High School Diploma -
Special Project High
Liberia 06.2000
Skills
- Flexibility
- Punctuality
- Cleanliness
- Situational Awareness
Timeline
Uber Partner
Uber
06.2024 - Current
Aide
Word of Life Inc
06.2022 - 08.2023
Tester/Warehouse Worker
Cardone Industrial Inc
05.2015 - 08.2023
Housekeeping Aide
Bromall Manor
02.2006 - 10.2013
High School Diploma -
Special Project High
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