Overview
Summary
Work History
Education
Skills
Timeline
Generic

Ralph Manning

Los Angeles,CA

Overview

29
29
years of professional experience

Summary

Dynamic professional with extensive experience in material handling and customer service, notably at Fashion Nova Warehouse. Proven track record in optimizing workflows and enhancing safety compliance. Skilled in training staff and fostering client relationships, driving repeat business through exceptional service. Committed to operational excellence and team collaboration.

Work History

Material Handler

Fashion Nova Warehouse
Santa Fe Springs, CA
09.2024 - 12.2025
  • Operated forklifts and pallet jacks to transport materials efficiently within warehouse.
  • Loaded and unloaded shipments, ensuring accuracy in inventory management.
  • Maintained cleanliness and organization of work areas to comply with safety standards.
  • Conducted quality checks on incoming products to identify discrepancies promptly.
  • Trained new staff on safety protocols and operational procedures effectively.
  • Implemented best practices for material handling, enhancing workflow efficiency.
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.

Owner/Operator

Manning Transportation & Rentals
Los Angeles, CA
06.2016 - 08.2024
  • Managed daily operations to ensure efficient transportation and rental services.
  • Oversaw logistics coordination, optimizing routes for timely deliveries and pickups.
  • Implemented safety protocols, enhancing workplace safety standards across all operations.
  • Trained and mentored staff on equipment usage and customer service best practices.
  • Developed client relationships, fostering repeat business through exceptional service delivery.
  • Conducted regular performance evaluations, driving team accountability and productivity improvements.
  • Analyzed operational data to identify trends, informing strategic decisions for growth initiatives.
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.

Sales Associate Manager

DIRECTV
Orange, CA
04.2014 - 11.2015
  • Analyzed sales data to identify trends and enhance performance strategies.
  • Developed training programs to improve staff engagement and product knowledge.
  • Streamlined communication between departments to facilitate efficient sales processes.
  • Implemented customer feedback systems to improve service delivery and satisfaction.
  • Managed a team of sales associates, providing guidance and support to improve overall performance.
  • Developed client rapport for better customer satisfaction and repeat business.
  • Motivated and led sales team to achieve performance targets for initial prospect interaction, scheduling, engagement during sales process and closing.

Sales Associate Manager

Los Angeles Times Newspaper
Los Angeles, CA
02.2009 - 05.2013
  • Mentored junior associates, fostering professional development and team collaboration.
  • Executed promotional campaigns that increased customer acquisition and retention rates.
  • Led cross-functional teams in strategic planning initiatives to boost market presence.
  • Enhanced reporting processes, ensuring accuracy and timely insights for decision-making.

Sales Manager

T Mobileretailer
Lakewood, CA
05.2005 - 06.2008
  • Developed and executed sales strategies to increase market share and drive revenue growth.
  • Coordinated efforts across departments to enhance product value and strengthen customer relationships.
  • Trained and mentored junior sales staff to improve performance and achieve targets.

Assistant Sales Manager

Frys Electronics
Manhattan Beach, CA
06.2001 - 12.2004

Marketed and distributed audio video products.

Supervised staff members.

Store Manager

Burger King
Gardena, CA
02.1997 - 05.2001
  • Directed daily operations, ensuring alignment with company policies and customer satisfaction standards.
  • Optimized inventory management processes to reduce stock discrepancies and enhance product availability.
  • Implemented staff training programs to improve service quality and operational efficiency across the team.
  • Analyzed sales data to identify trends, informing strategic decisions for promotional activities and merchandising.
  • Supervised guests at front counter, answering questions regarding products.

Education

High School Diploma -

Gardena High
Gardena, CA
06.2000

Skills

Material handling

Loading and unloading

Order picking

Positive attitude

Customer service

OSHA compliance

Customer relationship management (CRM)

Verbal and written communication

Timeline

Material Handler

Fashion Nova Warehouse
09.2024 - 12.2025

Owner/Operator

Manning Transportation & Rentals
06.2016 - 08.2024

Sales Associate Manager

DIRECTV
04.2014 - 11.2015

Sales Associate Manager

Los Angeles Times Newspaper
02.2009 - 05.2013

Sales Manager

T Mobileretailer
05.2005 - 06.2008

Assistant Sales Manager

Frys Electronics
06.2001 - 12.2004

Store Manager

Burger King
02.1997 - 05.2001

High School Diploma -

Gardena High
Ralph Manning