Ralph Russo
Saint Augustine,FL
Summary
Eager to grow and learn with a business that shares similar values, confident in my ability to be an asset to any team that gives me the chance.
Looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Sharp communication skills and dedication to customer service.
Overview
3
3
years of professional experience
Work History
Collateral Operations Analyst
Deutsche Bank
03.2023 - Current
- Review, send, and respond to 40-70 daily margin calls.
- Review and resolve daily reconciliation breaks.
- Investigate and resolve daily collateral disputes.
- Maintain and update procedures as necessary.
- Pay out and book to receive monthly interest for a portfolio of Deutsche Bank clients.
- Successfully navigate a global bank, communicate effectively across departments, resolve complex client queries, and proactively work to mitigate risk.
- Deliver world class customer service and mitigate Deutsche Bank's financial and reputational risk.
Account Executive
PLS Logistics Services
08.2022 - 02.2023
- Negotiated sales deals between customers and agency, resulting in mutually beneficial agreements and cultivated relationships.
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Created and executed account strategies to translate organizational goals into client activities.
- Employed proactive and collaborative approaches to strengthen
- relationships and manage customer needs.
- Cold called, canvassed and obtained referrals to develop sales pipeline. Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
- Reviewed accounts monthly to monitor and track customer satisfaction and complaints.
- Gathered information from clients to secure accounts, verify payment and identify special requirements.
- Researched competitive landscape and emerging technologies to position brand in global marketplace.
- Prepared additional quotes for current clients to upsell products and services.
Inventory Specialist
Buc-ee's
01.2021 - 03.2022
- Assessed store inventory to place accurate Sysco orders according to customer demand trends.
- Oversaw receiving 3 full truck Sysco deliveries per week.
- Prevented food and merchandise shortages by monitoring product sales and available stock.
- Timed delivery schedules appropriately with respect to in-store storage space.
- Estimated desired products by strategically analyzing invoices.
- Operated forklift to organize deliveries while ensuring safety of all team.
- Oversought warehouse by establishing daily production schedule to safely and efficiently unload delivery trucks, - Organized used pallets from deliveries, moving each pallet safely out of workspace of others.
- Addressed supply problems and developed creative solutions to prevent delays.
- Completed physical inventory counts each month.
Education
BBA - Business Administration And Management
University of North Florida
Jacksonville, FL08.2022
Skills
- Written and verbal communication
- Goals and performance
- Forecast preparation
- Highly self motivated
- Persistent/Determined
- Quick learner
- Hard worker
- Operational Efficiency
- Salesforce (1 year)
- Tableau (1 years)
- Microsoft Office (8 years)
Timeline
Collateral Operations Analyst
Deutsche Bank
03.2023 - Current
Account Executive
PLS Logistics Services
08.2022 - 02.2023
Inventory Specialist
Buc-ee's
01.2021 - 03.2022
BBA - Business Administration And Management
University of North Florida