Ralph Sept Jr
Baton Rouge,LA
Summary
Dedicated and quality-driven team trainer focused on maximizing team success and achieving company goals. Experienced in providing comprehensive training and support to new team members for increased efficiency and productivity. Skilled in various team roles and adept at helping employees excel. Extensive background in asset protection and customer service, minimizing losses through effective monitoring and prompt response to suspicious activities. Strong communication and problem-solving skills, maintaining a secure environment, and delivering excellent customer interactions. Recognized for keen observation, adaptability, effective communication, and consistently achieving targeted results. Skilled asset protection associate with a solid track record in safeguarding assets, ensuring loss prevention, and acting as a visible theft deterrent. Successful at managing multiple priorities with a positive attitude and willingness to take on additional responsibilities. Quick learner who easily adapts to changing conditions. Highly motivated with excellent communication skills, instilled with a strong work ethic. Committed to putting forth my best effort in everything I do, driven by the desire to succeed. Approachable, easy-going, and relatable personality that fosters positive relationships. Diligent, dedicated, honest, trustworthy, and reliable individual who consistently shows up on time. Able to remain calm and focused under pressure while paying close attention to detail. Exceptional multitasker with strong planning and preparation skills, capable of handling multiple projects simultaneously with high accuracy. Possessing excellent manual dexterity and the ability to adapt to any situation while making sound decisions. Proactive problem-solver who takes initiative in resolving issues. Motivated by the success of peers and those around me, always striving for excellence. Demonstrating professionalism, efficiency, consistency, and productivity in all tasks completed within designated timelines. Constantly seeking to surpass set standards by going above and beyond expectations. With five years of experience at Burger King and nearly a year at Walmart, now seeking new opportunities for balance, focus, stability, and fulfillment. Eager to expand skill set, gain valuable experience, and explore new career opportunities.
Overview
5
5
years of professional experience
Work History
Asset Protection Customer Host
Walmart
11.2023 - Current
- Maintained an orderly entrance area, ensuring smooth flow of customer traffic while adhering to company guidelines regarding bag checks and receipt validation.
- Collaborated with fellow team members to ensure all areas of the store were monitored effectively for suspicious activity.
- Contributed to the reduction of theft implementing theft-prevention strategies such as receipt checks and staying vigilant.
- Assisted in the implementation of store-wide security initiatives, helping to create a more secure shopping experience for both customers and employees.
- Conducted receipt checks at entrances and exits to prevent theft and maintain a secure shopping environment.
- Contributed to a positive store atmosphere by greeting customers warmly upon entry and exit.
- Assisted in the apprehension of shoplifters by maintaining a strong presence on the sales floor and calling upon law enforcement when necessary.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Provided exceptional customer service, assisting shoppers with questions, concerns, and locating merchandise.
Team Trainer
Burger King
11.2019 - Current
- Cooking food, taking out trash, making burgers, washing dishes, prepping food items such as lettuce onions and tomatoes
- Assembling the broiler, putting up the food truck, and training new employees
- Make sure everyone is following the correct food safety procedures at all times such as proper glove use, using tongs, and washing hands
- Make sure that the restaurant is overall clean thus preserving and maintaining its cleanliness while also ensuring that every customer is satisfied.
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Greet customers with a smile, positive attitude, and eagerness to serve
- Gained necessary customer service skills through day to day interaction with customers
- Maintained current knowledge of all team position requirements.
- Cross-trained existing employees to maximize team efficiency, effectiveness, and performance.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Mentored new employees to improve performance, food safety, and customer service.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Education
High school diploma -
University View Academy
Baton Rouge, LASkills
- Performance Monitoring
- Food Preparation
- Food Safety (5 years)
- Restaurant Experience (5 years)
- Kitchen Experience (5 years)
- Serving Experience
- Food Service (5 years)
- Team Leadership
- Cross-Training Skills
- Food Production
- Strong Verbal Communication
- New Employee Training
- Team Support
- Customer Service
- Team Coordination
- Multi-Tasking
- Reducing Theft
Additional Information
- Authorized to work in the US for any employer
Timeline
Asset Protection Customer Host
Walmart
11.2023 - Current
Team Trainer
Burger King
11.2019 - Current
High school diploma -
University View Academy