Open To Work
RALPH SMITH
Brooklyn,NY
Work Preference
Summary
Logistics and Customer Service Professional experienced in enhancing operational efficiency and ensuring timely product handling. Delivered results through effective navigation of complex delivery routes and strict adherence to safety protocols. Committed to maintaining high standards of quality while improving operational processes.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Associate
Uncommon Goods/Manpower
New York, NY
11.2021 - 11.2024
- Operated forklifts and pallet jacks to move goods efficiently.
- Completed picking and packing tasks for orders
- Printed shipping labels for outgoing packages
- Sorted and organized inventory to optimize storage efficiency and accessibility.
- Loaded and unloaded shipments according to safety protocols.
- Inspected products for quality to maintain high standards before shipping.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
- Maintained cleanliness and organization of work areas daily.
- Operated scanners, computers, and other equipment to track orders.
- Use tape machines
Driver
Amazon/Champion logistics
Maspeth, NY
05.2022 - 11.2022
- Delivered packages to assigned locations, ensuring timely and safe arrival to customers.
- Navigated delivery routes efficiently across diverse urban areas.
- Communicated with dispatchers to receive timely delivery updates and instructions.
- Conducted vehicle inspections to ensure safety and compliance standards.
Associate
UPS
Maspeth, NY
11.2019 - 10.2021
- Utilized RF scanners to accurately process inbound and outbound shipments.
- Loaded and unloaded company vans to ensure timely distribution of products.
- Assisted with loading and unloading trucks using a hand truck or dolly.
- Stored items carefully in designated locations after verifying barcodes against system records.
- Reported any discrepancies or damaged merchandise immediately upon discovery.
- Ensured all safety regulations were followed while operating machinery or performing manual labor tasks.
Catering Assistant
Uzi Rose catering service
New York, NY
03.2017 - 08.2018
- Provided excellent customer service to guests during catered events.
- Assisted in food preparation and presentation for various events.
- Collaborated with team members to ensure smooth event operations.
- Assisted in setting up and breaking down catering events.
- Checked supply levels and replenished items as needed for dining and catering functions.
- Followed safety protocols for food handling and sanitation practices.
- Checked supply levels and replenished items for dining and catering functions.
Associate
Active Staffing
New York, NY
03.2015 - 05.2018
- Streamlined warehouse operations to enhance efficiency.
- Elevated customer satisfaction by resolving issues with knowledgeable and friendly service.
- Applied strong problem-solving skills to resolve issues promptly and effectively.
- Operated warehouse equipment to transport goods within the facility.
- Packaged products securely to minimize damage during shipping.
- Inspected and moved products to designated areas in warehouse.
- Used pallet jacks to move items to and from warehouse locations.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Organized materials on pallets according to size, weight, and type of item.
- Reported any damaged items or discrepancies in shipments to supervisor immediately.
- Utilized barcode scanner to accurately track all goods entering or leaving the warehouse.
- Used tools, sprayers and cleaning solutions to disinfect work areas.
- Oversaw daily maintenance activities effectively. such as cleaning, repairs.
- Followed safety procedures while using cleaning equipment and chemicals.
- Reported maintenance issues to management for prompt resolution.
Barback/Busser/Dishwasher
PLACETOBEACH
Brooklyn, NY
06.2014 - 05.2016
- Stocked and rotated coolers, maintained liquor room, prepared lounge for next shift to ensure readiness for service
- Processed customer transactions and managed tabs efficiently to enhance customer experience
- Provided bottle service to enhance customer experience and Cleared and cleaned tables after service to maintain cleanliness and prepare for new guests
- Respectfully interacted with customers and proficiently responded to their wants and needs immediately
- Processed customer sales transactions at the register and opened/closed customer tabs
Delivery driver
Uber
New York, NY
08.2021 - 12.2022
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Delivered packages to customer doorsteps and business offices.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Building Maintenance
Adams & Associates Inc.
New York, NY
07.2015 - 12.2015
- Cleaned and sanitized bathrooms, maintaining high hygiene standards for user safety.
- Applied wax to floors, enhancing shine and protecting surfaces for prolonged durability.
- Swept and mopped floors in designated areas, ensuring a clean and safe environment.
Janitorial Assistant
Summer Youth Employment
New York, NY
06.2012 - 08.2013
- Serviced and cleaned restrooms, ensuring cleanliness and hygiene by regularly gathering and emptying trash
- Cleaned and maintained facility areas to ensure a safe environment.
- Followed procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures
- Mixed water and detergents and acids in containers to prepare cleaning solutions, according to specifications
- Cleaned windows, glass partitions and mirrors, using soapy water and other cleaners, sponges and squeegees
- Operated cleaning equipment for efficient sanitation of various surfaces.
- Assisted in waste management by disposing of trash and recyclables properly.
- Requested cleaning supplies to maintain operational efficiency in facility
- Informed managers of necessary major repairs and improvements to building systems to maintain operational efficiency
Education
High school equivalency -
Kingsborough Community College
Brooklyn, NYCarpentry -
DVJCC
Callicoon, NYSkills
- Shipping logistics
- Route navigation
- Safety compliance
- Warehouse maintenance
- Attention to detail
- Problem solving
- Customer service
- Effective communication
- Workplace safety
- Reliable and punctual
Certification
- 30-Hour OSHA Certification Construction Safety and Health
- Valid NYC Drivers License
Summary Of Qualifications
Insulation of walls, weatherproofing doors and windows to promote energy efficiency, Hands-on training of projects involving construction and maintenance of floors, ceilings, roof systems, walls, foundations, insulation, ventilation, painting and tiling, Efficient operation of electricity in commercial buildings and apartment complexes as applied to AC and DC circuits. Apply National Electrical Code (NEC) to materials and wiring techniques, Installation and repair of pipes, faucets, showers, toilets and sinks. Maintenance of water heater and insulation of lines to maintain temperature throughout system, Sweeping, mopping and sanitizing of floors using a variety of floor machines. Mixing of appropriate floor stripping chemicals according to work specifications.
Timeline
Driver
Amazon/Champion logistics
05.2022 - 11.2022
Associate
Uncommon Goods/Manpower
11.2021 - 11.2024
Delivery driver
Uber
08.2021 - 12.2022
Associate
UPS
11.2019 - 10.2021
Catering Assistant
Uzi Rose catering service
03.2017 - 08.2018
Building Maintenance
Adams & Associates Inc.
07.2015 - 12.2015
Associate
Active Staffing
03.2015 - 05.2018
Barback/Busser/Dishwasher
PLACETOBEACH
06.2014 - 05.2016
Janitorial Assistant
Summer Youth Employment
06.2012 - 08.2013
High school equivalency -
Kingsborough Community College
Carpentry -
DVJCC