Summary
Overview
Work History
Education
Skills
Individualstrengths
Languages
Timeline
Generic
Ralph Vieira

Ralph Vieira

Powder Springs,USA

Summary

22+ years of professional experience, working mainly at manufacturing and quality areas in the automotive industry, thereof the last 10 years as a Quality Manager. Individual Strengths » My career has been developed mainly in the automotive industry, starting with production of components, moving to starters and alternators, as well as electrical motors (former SG division), currently and proudly working in the Automotive Aftermarket division. » Solid technical knowledge and experience in quality related fields, such as problem solving methods (Certified by Bosch as “Problem Solving – PS Leader and PS Coach”), several quality tools, FMEA including moderation, SPC, continuous improvement processes, among others. » Several manufacturing processes knowledge, as well as wide quality in purchasing experience, supplier development programs, etc. » Automotive products expertise, with coordination of tests, benchmarks, and engineering improvements, as well as product releases through APQP methodology. » Process and system auditor, with application of international norms and standards, such as ISO 9001, IATF 16.949 and VDA 6.3. » Ability to walk though and very good knowledge about the overall business, high interaction with different areas such as marketing, logistics, development, manufacturing, sales and customer service, among others. » Hard working, passion in Leadership, team player, multi-tasked and dependable, entrepreneurial competence, results orientation, improvements driver. » Cooperation, creativeness, enthusiastic learner, active Coaching, empower teams, taking over initiatives going beyond area of responsibility. » Ability to adapt to any environment and getting the required knowledge in a short time.

Overview

27
27
years of professional experience

Work History

Quality Manager

Robert Bosch North America (USA)
01.2017 - Current
  • Regional responsible for the Automotive Aftermarket - Quality area
  • (Same responsibilities as below for Latin America now at AA North America)

Quality Manager

Robert Bosch Latin America (Brazil)
01.2011 - 01.2017
  • Regional responsible for the Automotive Aftermarket - Quality area
  • Overall responsibility for the quality management and purchasing quality management in five different locations, as well as its department budget with about 20 team members
  • Responsible for development and implementation of a regional quality strategy
  • Responsible for quality performance monitoring of aftermarket products, as well as its quality development and KPI’s, reporting out to the Board of AA-NA and AA Central
  • Responsible for customer complaints management, serious complaints and field monitoring (IAM and OES)
  • Responsible for quality at purchasing, assessment and release of external suppliers as well as supplier development programs
  • Divisional management of the Quality, Environment, Safety and Health System in AA-LA (ISO9001 / ISO 14001 and OHSAS 18001 certifications), as well as SAP Q-Module
  • Divisional management of quality systems at aftermarket warehouses, as well as improvement projects and quality tools management, among others.

Senior Quality Assurance Eng – Automotive Aftermarket LA

01.2005 - 01.2011
  • Overall Performance of the Regional Quality Mgm System
  • Customer complaints handling and Customer Requirements management
  • Responsible for internal and external audits
  • Supplier quality management for electrical products
  • Coordination of Quality Inspectors
  • Quality Indicators monitoring
  • Responsible for Trainings related to quality
  • Work instructions management
  • Workshops with suppliers and customers, focusing on waste elimination and ratios.

Production Process Planner – Starter and Alternators LA

01.2004 - 01.2005
  • New production process development and Investments coordination
  • Process documentation management
  • Process FMEA / Control Plans / Process capabilities
  • Management of the manufacturing – Field coils for electrical motors and welding area.

Internship - Production Operator - Quality Planner

01.1998 - 01.2004
  • Quality Inspections at Heat treatment area Process improvements
  • Workshops coordination for Poka Yokes and Bosch Production System
  • Internal failures control (scrapping and rework)
  • SPC – Statistic Process area coordination Customer complaints handling, leading 8D’s cases / teams
  • Product audits coordination
  • Process and Systems audit coordination

Education

Skills

  • Solid technical knowledge and experience in quality related fields
  • Problem solving methods (Certified by Bosch as "Problem Solving - PS Leader and PS Coach")
  • Several quality tools
  • FMEA including moderation
  • SPC
  • Continuous improvement processes
  • Manufacturing processes knowledge
  • Wide quality in purchasing experience
  • Supplier development programs
  • Automotive products expertise
  • Coordination of tests, benchmarks, and engineering improvements
  • Product releases through APQP methodology
  • Process and system auditor
  • Application of international norms and standards such as ISO 9001, IATF 16949, and VDA 63
  • Overall business knowledge and high interaction with different areas
  • Leadership
  • Team player
  • Multi-tasked and dependable
  • Entrepreneurial competence
  • Results orientation
  • Improvements driver
  • Cooperation
  • Creativeness
  • Enthusiastic learner
  • Active coaching
  • Empower teams
  • Taking over initiatives going beyond area of responsibility
  • Ability to adapt to any environment and getting the required knowledge in a short time
  • Analytical mindset
  • Problem-solving abilities
  • Operational Excellence

Individualstrengths

  • My career has been developed mainly in the automotive industry, starting with production of components, moving to starters and alternators, as well as electrical motors (former SG division), currently and proudly working in the Automotive Aftermarket division.
  • Solid technical knowledge and experience in quality related fields, such as problem solving methods (Certified by Bosch as “Problem Solving – PS Leader and PS Coach”), several quality tools, FMEA including moderation, SPC, continuous improvement processes, among others.
  • Several manufacturing processes knowledge, as well as wide quality in purchasing experience, supplier development programs, etc.
  • Automotive products expertise, with coordination of tests, benchmarks, and engineering improvements, as well as product releases through APQP methodology.
  • Process and system auditor, with application of international norms and standards, such as ISO 9001, IATF 16.949 and VDA 6.3.
  • Ability to walk though and very good knowledge about the overall business, high interaction with different areas such as marketing, logistics, development, manufacturing, sales and customer service, among others.
  • Hard working, passion in Leadership, team player, multi-tasked and dependable, entrepreneurial competence, results orientation, improvements driver.
  • Cooperation, creativeness, enthusiastic learner, active Coaching, empower teams, taking over initiatives going beyond area of responsibility.
  • Ability to adapt to any environment and getting the required knowledge in a short time.

Languages

  • Portuguese (native)
  • Fluent in English
  • Spanish
  • Basic German

Timeline

Quality Manager

Robert Bosch North America (USA)
01.2017 - Current

Quality Manager

Robert Bosch Latin America (Brazil)
01.2011 - 01.2017

Senior Quality Assurance Eng – Automotive Aftermarket LA

01.2005 - 01.2011

Production Process Planner – Starter and Alternators LA

01.2004 - 01.2005

Internship - Production Operator - Quality Planner

01.1998 - 01.2004

Ralph Vieira