Ralph Watkins
VieMed, LLC
Greenville,USA
1
Certification
9
years of professional experience
Results-oriented professional with strong organizational and customer service skills, dedicated to enhancing operational efficiency and customer satisfaction. Experienced in collaborative team environments, focused on achieving organizational goals. Ready to take on challenges and contribute to growth in a fast-paced setting.
Work History
Oxygen Technician
4 Years 9 Months- 1. Managed client accounts, processed insurance renewals and policy updates, and nurtured ongoing customer relationships. Scheduled patient deliveries and educated patients on proper use of equipment. Maintain proper inventory levels. Entered accurate patient information into system to ensure data integrity. Field incoming patient calls to answer questions and schedule service calls.
- Conducted routine maintenance and troubleshooting on oxygen delivery systems.
- Ensured compliance with safety protocols during oxygen equipment operations.
- Trained new technicians on equipment handling and safety procedures.
- Led troubleshooting efforts for malfunctioning equipment, ensuring timely resolutions to minimize downtime for patients.
Data Entry Clerk
1 Year 9 Months- Outlined key duties related to office management.
- Managed daily office operations, handling incoming phone calls, emails, scheduling, and correspondence to ensure efficient communication
- Scan, archive, and maintain both digital and physical document records to ensure an organized filing system
- Utilized Microsoft Excel to create and maintain reports, enhancing data accessibility for internal stakeholders
- Assist management with various administrative tasks as needed to support smooth operations
- Assisted management with various administrative tasks to support smooth operations
- Supported payroll processing and generated related reports, contributing to accurate and timely employee compensation
- Verified project documentation for completeness, facilitating smooth workflow across teams.
- Organized and maintained digital filing systems to enhance information retrieval efficiency.
Service Technician
2 Years 2 Months- Troubleshot and maintained various dental equipment, including dental chairs, air compressors, and x-rays, ensuring optimal performance and reliability.
- Serviced Cerec equipment regularly as well as assisted on installations as needed. Performed upkeep on work vehicle also responsible for keeping up with van inventory for repairs.
- Diagnosed and repaired dental equipment to ensure optimal performance and patient safety.
- Conducted routine maintenance on various dental systems to extend equipment lifespan.
- Collaborated with dental professionals to understand specific equipment needs and provide tailored solutions.
Warehouse Manager
1 Year 9 Months- Pull and load equipment for deliveries. Coordinated delivery schedules with customers to ensure timely equipment arrival. Deliver equipment to customers while also educating on use. Ensure that all necessary paperwork is signed by customer. Make sure to provide preventative maintenance to the fleet. Entered and organized customer information in company database for accurate record-keeping. Oversaw inventory levels in warehouse to ensure adequate stock for deliveries. in warehouse. Installed and repaired equipment.
- Oversaw daily warehouse operations, ensuring compliance with safety regulations and quality standards.
- Implemented inventory management systems to optimize stock levels and reduce discrepancies.
- Trained and mentored staff on efficient warehouse practices and proper equipment handling.
- Oversaw daily warehouse operations to ensure efficiency and accuracy in inventory management.
- Implemented process improvements that reduced order fulfillment time by optimizing workflow and resource allocation.
- Coordinated with suppliers to streamline logistics, ensuring timely delivery of medical supplies and equipment.
Education
Upper secondary education - Accounting
Associate's degree - Accounting
Skills
Oxygen System Troubleshooting
Service Technician Experience
Equipment Repair
Inventory Control
Accounting Coordination
Shipping Receiving
Warehouse Management
Order processing
Data entry
Administrative support
Microsoft Excel
Microsoft Word
Accounting software
QuickBooks
Payables management
Receivables management
Account Reconciliation
Bookkeeping
Healthcare Compliances
Customer service
Management
Administrative skills
Management
Organizational skills
Record Keeping
Invoice processing
Payment processing
Administrative support
Record Keeping
Certification
Driver's License
Additional Information
Authorized to work in the US for any employer
Timeline
Oxygen Technician
VieMed, LLC
11.2021 - CurrentRead More
Data Entry Clerk
RSI Construction
04.2020 - 01.2022Read More
Service Technician
Patterson Dental
07.2019 - 09.2021Read More
Warehouse Manager
Medicor Healthcare
10.2017 - 07.2019Read More
Trinity Valley Community College
Associate's degree from Accounting
Read More
Eastfield College
Upper secondary education from Accounting
Read More