Ralph Watson
Quinlan,Texas
Summary
Responsive team leader with strong sales background combined with motivational and encouraging style. Talented trainer, problem-solver and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and positive attitude. Perceptive professional with many years of experience in increasing profits, reducing costs and transforming customer service in stores. Customer-centric individual possessing excellent relationship building and communication skills. Committed to overseeing all aspects of operations, including planning, and purchasing. Resourceful professional in management operations known for high productivity and efficient task completion. Possess specialized skills in strategic planning, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability, ensuring seamless execution of business strategies and enhancement of team performance.
Overview
41
41
years of professional experience
1
1
Certification
Work History
Teacher
Quinlan ISD
Quinlan, TX
08.2012 - Current
- Developed and implemented lesson plans based on curriculum objectives.
- Assessed student performance through tests, quizzes, and other assessments.
- Provided individualized instruction to meet the needs of all students.
- Encouraged critical thinking skills and problem-solving strategies among students.
- Maintained a safe and orderly learning environment for all students.
- Monitored student behavior in classrooms, hallways, cafeteria, playgrounds.
- Established positive relationships with parents to ensure effective communication regarding student progress and well-being.
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
- Incorporated instructional best practices such as differentiated instruction into lesson plans.
- Supervised after school activities such as clubs or sports teams.
- Enforced school rules and regulations in order to maintain an appropriate learning environment for all students.
- Participated in professional development workshops related to teaching methods or curriculum changes.
- Actively sought out opportunities for collaboration with other teachers within the district.
- Created meaningful projects that allowed students to apply their knowledge in real world situations.
- Supported English Language Learners by providing additional resources tailored towards their specific needs.
- Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
- Implemented behavior management strategies to maintain classroom discipline.
Owner/Manager of Operations
Watson Automotive
Dallas, Texas
05.1983 - 08.2012
- Managed daily operations of business, including hiring and training staff.
- Developed strategic plans to increase profitability and efficiency.
- Negotiated contracts with vendors and suppliers.
- Created marketing campaigns to attract new customers.
- Oversaw budgeting and financial management.
- Maintained relationships with existing clients by providing superior customer service.
- Ensured compliance with local, state, and federal regulations.
- Developed policies and procedures for the organization.
- Provided direction and guidance to employees.
- Monitored performance of personnel against goals set forth by the company.
- Conducted performance reviews for employees on a regular basis.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Executed performance reviews to encourage improved productivity for team members.
Manager/Automotive Parts Specialist
CARQUEST
Royse City, Texas
03.2000 - 07.2002
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Created monthly reports for senior management summarizing operational performance metrics.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Initiated new projects that resulted in increased productivity across all departments.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Enforced customer service standards and resolved customer problems to uphold quality service.
Education
High School Diploma -
Wh Ford High School
Quinlan, TX05-1983
Skills
- Faculty Collaboration
- Learning Strategies
- Student evaluations
- Performance Assessments
- Behavior Management
- Program Development
- Excellent classroom management
- Effective listening
- Parent and teacher conferences
- Lesson Planning
Certification
- ASE P2R Automotive parts specialist
- ASE G1R Automotive maintenance and light repair
- ASE C1R Customer service consultant
- ASE A Master auto/light truck technician
- ASE T master Medium/ heavy truck technician
Timeline
Teacher
Quinlan ISD
08.2012 - Current
Manager/Automotive Parts Specialist
CARQUEST
03.2000 - 07.2002
Owner/Manager of Operations
Watson Automotive
05.1983 - 08.2012
High School Diploma -
Wh Ford High School
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