Ralph West
Millville
Summary
Dynamic and results-driven professional with extensive experience at Bayside State Prison, excelling in inventory management and problem-solving. Proven track record of enhancing stock accuracy and implementing effective storage solutions. Skilled in forklift operation and adept at maintaining safety protocols, ensuring a secure environment for staff and inmates alike.
Experienced with inventory control, ensuring accurate stock management and timely replenishment. Utilizes effective problem-solving skills to maintain seamless operations. Track record of enhancing team collaboration and operational efficiency.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Storekeeper 2
Bayside State Prison
Leesburg, NJ
11.2023 - Current
- Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
- Received product shipments and organized in stockroom storage area.
- Enhanced store organization by implementing effective storage solutions and space utilization techniques.
- Maintained a safe working environment with strict adherence to safety protocols and guidelines.
- Documented shipping and receiving records to confirm receipt of orders.
- Reduced stock discrepancies by diligently investigating variances and taking corrective actions as needed.
- Operated forklifts and hand trucks and delivery vehicles to restock department supply locations.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Ensured accurate documentation of all incoming materials, verifying quantities against purchase orders and communicating discrepancies to relevant parties.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Maintained safety and security of inmates and staff.
Driver Salesman
ABF Freight
153 Red Lion Rd. Southampton, NJ
09.2002 - 11.2023
- Proactively identified potential sales leads by staying informed of changes in customers'' businesses, local market trends, and competitor activities.
- Built rapport with store managers by addressing their concerns professionally, leading to increased trust between our company and their stores in return.
- Utilized GPS navigation systems to optimize travel routes for fuel efficiency and timely deliveries.
- Demonstrated excellent problem-solving skills when faced with unexpected delays or issues during deliveries, ensuring the least impact on clients'' businesses as possible.
- Maintained a safe driving record by adhering to traffic laws, practicing defensive driving techniques, and completing routine vehicle inspections.
- Developed strong relationships with customers, ensuring repeat business through personalized attention and consistent communication.
- Utilized various types of equipment to safely load and unload trailers. Pallet jacks, forklifts.
- Developed strong relationships with customers, ensuring repeat business through personalized attention and consistent communication.
- Responsible for accurate counting and proper packaging of freight picked up and delivered to ensure customer satisfaction.
- Assisted in training new driver salesmen on best practices for route management, customer engagement, and product knowledge development.
- Balanced multiple priorities simultaneously to ensure all tasks were completed efficiently throughout the day''s schedule of deliveries.
- Provided clear communication with dispatchers for efficient routing adjustments and real-time updates on delivery progress.
- Increased customer satisfaction by providing timely delivery, accurate order fulfillment, and friendly service.
- Delivered products safely within established timeframes while maintaining accurate records of deliveries and payments collected from customers.
- Resolved customer complaints promptly, maintaining professionalism while upholding company policies and standards.
- Collaborated with customers to identify needs and provided catered solutions
- Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.
Driver Salesman
Consolidated Freightways
1600 South Warfield St. Philadelphia Pa 19145
06.1990 - 09.2002
- Collaborated with sales team to identify new opportunities for account growth and increased revenue generation.
- Evaluated customer needs and preferences to recommend appropriate product offerings and upsell opportunities.
- Conducted daily vehicle safety checks to ensure proper functioning of equipment, maximizing uptime and reducing maintenance costs.
- Improved route efficiency with thorough planning and regular evaluation of delivery schedules.
- Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
- Utilized route optimization software to plan and manage delivery routes.
- Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
- Delivered orders to customers to drive full satisfaction.
- Operated delivery vehicles safely and efficiently.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Maintained positive relationships with customers to promote continued business opportunities.
- Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
- Completed daily pre- and post-trip vehicle inspections.
- Communicated regularly with dispatcher for delivery route details and changes.
- Assisted with sorting and organizing stockroom items.
- Demonstrated excellent problem-solving skills when faced with unexpected delays or issues during deliveries, ensuring the least impact on clients'' businesses as possible.
- Developed strong relationships with customers, ensuring repeat business through personalized attention and consistent communication.
- Assisted in training new driver salesmen on best practices for route management, customer engagement, and product knowledge development.
- Uses forklifts ,pallet jacks and other types of equipment to ensure safe handling of freight during loading and unloading.
Education
High School Diploma -
Millville Senior High School
Millville, NJSkills
- Problem-solving
- Inventory management
- Warehouse operations
- Inventory coordination
- Documentation and reporting
- Inventory tracking and storage
- Policies and procedures
- Forklift operation
- Shipment processing
Certification
Forklift certification.
Timeline
Storekeeper 2
Bayside State Prison
11.2023 - Current
Driver Salesman
ABF Freight
09.2002 - 11.2023
Driver Salesman
Consolidated Freightways
06.1990 - 09.2002
High School Diploma -
Millville Senior High School