Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ralph West

Millville

Summary

Dynamic and results-driven professional with extensive experience at Bayside State Prison, excelling in inventory management and problem-solving. Proven track record of enhancing stock accuracy and implementing effective storage solutions. Skilled in forklift operation and adept at maintaining safety protocols, ensuring a secure environment for staff and inmates alike.

Experienced with inventory control, ensuring accurate stock management and timely replenishment. Utilizes effective problem-solving skills to maintain seamless operations. Track record of enhancing team collaboration and operational efficiency.

Overview

35
35
years of professional experience
1
1
Certification

Work History

Storekeeper 2

Bayside State Prison
11.2023 - Current
  • Improved inventory accuracy by conducting regular stock checks and maintaining updated records.
  • Received product shipments and organized in stockroom storage area.
  • Enhanced store organization by implementing effective storage solutions and space utilization techniques.
  • Maintained a safe working environment with strict adherence to safety protocols and guidelines.
  • Documented shipping and receiving records to confirm receipt of orders.
  • Reduced stock discrepancies by diligently investigating variances and taking corrective actions as needed.
  • Operated forklifts and hand trucks and delivery vehicles to restock department supply locations.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Ensured accurate documentation of all incoming materials, verifying quantities against purchase orders and communicating discrepancies to relevant parties.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maintained safety and security of inmates and staff.

Driver Salesman

ABF Freight
09.2002 - 11.2023
  • Proactively identified potential sales leads by staying informed of changes in customers'' businesses, local market trends, and competitor activities.
  • Built rapport with store managers by addressing their concerns professionally, leading to increased trust between our company and their stores in return.
  • Utilized GPS navigation systems to optimize travel routes for fuel efficiency and timely deliveries.
  • Demonstrated excellent problem-solving skills when faced with unexpected delays or issues during deliveries, ensuring the least impact on clients'' businesses as possible.
  • Maintained a safe driving record by adhering to traffic laws, practicing defensive driving techniques, and completing routine vehicle inspections.
  • Developed strong relationships with customers, ensuring repeat business through personalized attention and consistent communication.
  • Utilized various types of equipment to safely load and unload trailers. Pallet jacks, forklifts.
  • Developed strong relationships with customers, ensuring repeat business through personalized attention and consistent communication.
  • Responsible for accurate counting and proper packaging of freight picked up and delivered to ensure customer satisfaction.
  • Assisted in training new driver salesmen on best practices for route management, customer engagement, and product knowledge development.
  • Balanced multiple priorities simultaneously to ensure all tasks were completed efficiently throughout the day''s schedule of deliveries.
  • Provided clear communication with dispatchers for efficient routing adjustments and real-time updates on delivery progress.
  • Increased customer satisfaction by providing timely delivery, accurate order fulfillment, and friendly service.
  • Delivered products safely within established timeframes while maintaining accurate records of deliveries and payments collected from customers.
  • Resolved customer complaints promptly, maintaining professionalism while upholding company policies and standards.
  • Collaborated with customers to identify needs and provided catered solutions
  • Managed product transitions from warehouse to customer site, loading, and unloading in alignment with specifications.

Driver Salesman

Consolidated Freightways
06.1990 - 09.2002
  • Collaborated with sales team to identify new opportunities for account growth and increased revenue generation.
  • Evaluated customer needs and preferences to recommend appropriate product offerings and upsell opportunities.
  • Conducted daily vehicle safety checks to ensure proper functioning of equipment, maximizing uptime and reducing maintenance costs.
  • Improved route efficiency with thorough planning and regular evaluation of delivery schedules.
  • Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
  • Utilized route optimization software to plan and manage delivery routes.
  • Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.
  • Delivered orders to customers to drive full satisfaction.
  • Operated delivery vehicles safely and efficiently.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Maintained positive relationships with customers to promote continued business opportunities.
  • Handled customer concerns and issues by answering questions and escalating major problems to supervisor.
  • Completed daily pre- and post-trip vehicle inspections.
  • Communicated regularly with dispatcher for delivery route details and changes.
  • Assisted with sorting and organizing stockroom items.
  • Demonstrated excellent problem-solving skills when faced with unexpected delays or issues during deliveries, ensuring the least impact on clients'' businesses as possible.
  • Developed strong relationships with customers, ensuring repeat business through personalized attention and consistent communication.
  • Assisted in training new driver salesmen on best practices for route management, customer engagement, and product knowledge development.
  • Uses forklifts ,pallet jacks and other types of equipment to ensure safe handling of freight during loading and unloading.

Education

High School Diploma -

Millville Senior High School
Millville, NJ

Skills

  • Problem-solving
  • Inventory management
  • Warehouse operations
  • Inventory coordination
  • Documentation and reporting
  • Inventory tracking and storage
  • Policies and procedures
  • Forklift operation
  • Shipment processing

Certification

Forklift certification.

Timeline

Storekeeper 2

Bayside State Prison
11.2023 - Current

Driver Salesman

ABF Freight
09.2002 - 11.2023

Driver Salesman

Consolidated Freightways
06.1990 - 09.2002

High School Diploma -

Millville Senior High School

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