CRM
Hi, I’m
Ralphshawn McSween
Property Manager
Gwinnett,GA
Often you have to rely on intuition.
Bill Gates
Summary
With over five years of property management experience, adept at overseeing daily operations in finance,budgeting, maintenance, marketing, and leasing. Achieved significant results, including securing major corporate contracts, increasing occupancy rates by 15%, and reducing operating expenses by 10%. Excels in both independent and team settings, consistently delivering high tenant satisfaction and retention. Dedicated to driving organizational success through property management expertise.
Overview
1
Certification
1
Language
Work History
Weinstein Properties
Property Manager
Job overview
- Collected monthly assessments, rental fees, deposits, and payments.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Planned, scheduled, and coordinated general maintenance or repairs for commercial or residential properties.
- Provided guidance and support to junior team members to facilitate their professional development.
- Oversaw daily operations, maintenance, and administration of various properties.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Managed day-to-day activities involving tenants, subcontractors, and property management.
- Developed marketing plans to promote vacant units through channels such as online listings or print media ads.
- Prepared monthly reports detailing financial performance data such as revenue growth, and expenses incurred.
- Maintained schedule of class assignments to meet deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Applied effective time management techniques to meet tight deadlines.
Lynd Management
Property Manager
Job overview
- Managed overall tenant relations, focusing on resident satisfaction and retention.
- Provided excellent customer service to all tenants throughout their tenancy period.
- Marketed property to prospective tenants by giving tours and pointing out key features.
- Promoted a high level of customer service and assistance by greeting clients, responding to concerns, showing units, and quickly resolving issues.
- Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Completed final move-out walk-throughs with tenants to identify required repairs.
Education
University of PhoenixTempe, AZ
Associates from Business Fundamentals
01.2014
Skills
- Detail-oriented & organize
- Team building and leadership
- CRM, YARDI, OPS, and Onesite proficiency
- Payroll processing and scheduling
- Administration
- Deposit accounting
- Effective communication skills
- Staff Training
- Relationship Building and Management
- Operations Management
- Customer Relationship Management
- Business Development
- Financial budgeting and reporting
- Staff Management
- Property tours and inspections
- Adaptable
- Contract Negotiation
- Budgeting
Certification
Real Estate License, Pending
- Project Management Certification - 2024
References
References available upon request.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Property Manager
Weinstein Properties
Property Manager
Lynd Management
University of Phoenix
Associates from Business Fundamentals
Software
OPS
Mondaycom
Realpage
Onsite
Accounting Software
Microsoft Office
Adobe
Yardi
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCareer advancementCompany CultureInterests
Cooking and spending time with family.
Roller Skating
Accomplishments
- Maintained 98% or higher occupancy rate for entire length of employment.
- Oversaw multiple residential family properties totaling over 300 individual units.
- Supervised team of 6-8 staff members on each property data time.
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