Raluca Gianakas
East Northport,New York
Summary
Dedicated administrative professional with a track record of enhancing efficiency at Adgera Inc. by streamlining data entry and optimizing office management. Excels in customer service, significantly improving document organization and client relations. Extensive experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
22
22
years of professional experience
Work History
Project Assistant
GeoPharma Clinical Consulting
06.2024 - 08.2024
- Responsible for document compliance and regulatory management.
- Managed eTMF based on DIA(Drug Information Association) regulatory document tracker conventions for a 30 site study in Solid Tumor.
- Assisted project managers in achieving timely completion of projects through diligent monitoring and tracking of deadlines.
Administrative Assistant
Adgera Inc.
01.2015 - 04.2024
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Developed filing system for historical documents, preserving important company records and improving access to information.
Digital Ad Trafficker
Adgera Inc.
06.2005 - 01.2015
- Collaborated with optimization team to improve ad performance through strategic A/B testing and data-driven decisionmaking.
- Managed comprehensive ad trafficking processes for efficient and timely delivery of online advertising campaigns.
- Optimized digital ad campaigns by ensuring accurate targeting, scheduling, and implementation of creative assets.
- Mitigated risk of over or under-delivery by closely monitoring campaign pacing, adjusting targeting parameters as needed.
Data Entry Administrator
Harry Winston
10.2002 - 04.2005
- Improved data accuracy by meticulously verifying and correcting information during entry.
- Managed large volumes of complex information, ensuring that all records were properly stored in appropriate databases.
- Reduced errors and increased efficiency through thorough proofreading and editing of entered data.
Education
Bachelor of Science - Psychology
Queens College of The City University of New York
Flushing, NY01-2002
Skills
- Computer Skills
- Microsoft Excel
- Data Entry
- Microsoft Word
- Clerical Support
- Office Management
- Customer Service
- Office Administration
- Customer and client relations
- Documentation and Recordkeeping
- Administrative Support
- Scheduling
Timeline
Project Assistant
GeoPharma Clinical Consulting
06.2024 - 08.2024
Administrative Assistant
Adgera Inc.
01.2015 - 04.2024
Digital Ad Trafficker
Adgera Inc.
06.2005 - 01.2015
Data Entry Administrator
Harry Winston
10.2002 - 04.2005
Bachelor of Science - Psychology
Queens College of The City University of New York
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