Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ralynn Wettlin

Los Angeles,CA

Summary

Adept at driving team performance and operational efficiency, I significantly enhanced productivity and employee morale at Fort Peck Commodity Warehouse Program. With expertise in risk management and staff development, my leadership resulted in a notable increase in quality control and customer satisfaction, leveraging skills in negotiation and relationship building to exceed employer expectations.

Overview

11
11
years of professional experience

Work History

Issuance Supervisor

Fort Peck Commodity Warehouse Program
Poplar, MT
02.2019 - 02.2022
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Trained new employees on company policies, job duties, and performance expectations.
  • Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
  • Performed monthly inventory checks to ensure sufficient stock levels for all products.
  • Complied with company policies, objectives and communication goals.
  • Negotiated with vendors and suppliers to secure advantageous terms and pricing.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Identified needs of customers promptly and efficiently.
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.
  • Responded to customer questions regarding products, prices and availability.
  • Assessed company operations for compliance with safety standards.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Implemented new operational procedures, increasing efficiency.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Managed team of XX employees, ensuring high productivity and quality standards were met.
  • Implemented strategies to take advantage of new opportunities.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Monitored employee attendance, addressing any punctuality or absenteeism issues.
  • Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
  • Audited company's legal documents to verify compliant policies and procedures.

Residential House Manager

Fort Peck Housing Authority
Poplar, MT
07.2011 - 01.2018
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Negotiated contracts with suppliers for goods and services required by residents and staff members alike.
  • Performed minor repairs and maintenance as needed.
  • Ensured that all areas were clean and presentable at all times.
  • Coordinated move-in and move-out activities for tenants.
  • Coordinated work activities and scheduling of medical, nursing and physical plant staff.
  • Inspected property regularly to ensure compliance with safety standards.
  • Resolved tenant complaints promptly and professionally.
  • Monitored security systems to ensure proper functioning at all times.
  • Provided support to tenants during their stay in the residential house.
  • Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
  • Supervised a team of housekeepers, gardeners, and other personnel responsible for maintaining the property's upkeep and appearance.
  • Ensured compliance with local laws regarding residential housing regulations.
  • Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
  • Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
  • Created monthly reports on the condition of the property for management review.
  • Maintained communication and transparency with governing boards, department heads and medical staff.
  • Prepared budget forecasts based on past expenditure data and upcoming projects requiring funding approval from management authorities.
  • Recruited, hired and trained new medical and facility staff.
  • Developed medical programs that promoted community health and research.
  • Organized the storage of documents, furniture, appliances.
  • Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
  • Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
  • Collaborated with local authorities on matters concerning health and safety regulations within the premises.
  • Arranged transportation services for tenants when necessary.
  • Conducted regular safety checks and implemented preventive measures as necessary.
  • Developed emergency plans in case of fire or other emergencies.
  • Managed scheduling of staff and contractors, ensuring timely completion of tasks.
  • Explained policies, procedures and services to patients.
  • Assisted in developing policies and procedures related to residential life at the property.
  • Managed household errands and other essential duties.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked with cross-functional teams to achieve goals.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Worked effectively in team environments to make the workplace more productive.

Education

GED -

Fort Peck Community College
Poplar
06-2006

Skills

  • Schedule development
  • Staff discipline
  • Risk management
  • Team building
  • Verbal and written communication
  • Processes and procedures
  • Staff development
  • Public speaking
  • Project planning
  • Business development
  • Priority management
  • Staff education
  • Task delegation
  • Conflict resolution
  • Coaching and mentoring
  • Employee motivation
  • Quality control
  • Complex Problem-solving
  • Goal oriented
  • Operations management
  • Training and mentoring
  • Workflow management
  • Documentation and reporting
  • Policy and procedure development
  • Business administration
  • Decision-making
  • Staff management
  • Customer service
  • Negotiation
  • Attention to detail
  • Relationship building

Timeline

Issuance Supervisor

Fort Peck Commodity Warehouse Program
02.2019 - 02.2022

Residential House Manager

Fort Peck Housing Authority
07.2011 - 01.2018

GED -

Fort Peck Community College

Similar Profiles

CREATE PROFILE
Ralynn Wettlin