Ram Santharam
Marlton
Summary
Dedicated IT professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
19
19
years of professional experience
Work History
IT Business Solutions Team Lead, Applications
FMC Corporation
01.2023 - Current
- Managed multiple resources to work on various projects including SaaS applications and WebOps.
- Collaborated closely with upper management to drive strategy through development and implementation of new processes.
- Provide regular status updates to IT leadership on teams activities and projects.
- Continued to liaise with business stakeholders, IT stakeholders and Vendors to define and implement various projects
- Managed multiple projects from start to finish by applying methodology defined by FMC IT PMO
- Continued to work with FMC Data Privacy, FMC Procurement, FMC IT ARB, FMC IT Security teams to make sure projects follow processes and standards within FMC for execution of projects.
- Participated in finalizing consultant and vendor contracts and extensions, statements of work by working with FMC Legal team.
- Troubleshot incidents reported by end-users and identify permanent solutions.
- Analyzed existing systems and processes and recommended enhancements to solve business needs.
- Applied knowledge of application components in conjunction with query tools to achieve business objectives.
- Developed flowcharts and diagrams to describe and lay out logical operational steps.
IT Business Solutions Specialist
FMC Corporation
02.2018 - 12.2022
- Managed multiple external consultant's work on various projects including Documentum, Web Applications and WebOps.
- Liaised with business stakeholders, IT stakeholders and Vendors to define and implement various projects including implementation of Veeva RegOne as the single repository for Regulatory functions at FMC.
- Managed multiple projects from start to finish by applying methodology defined by FMC IT PMO including decommissioning sunset apps/servers project which directly translated to cost savings for FMC.
- Worked with FMC Data Privacy, FMC Procurement, FMC IT ARB, FMC IT Security teams to make sure projects follow processes and standards within FMC for execution of projects.
- Participated in finalizing consultant and vendor contracts and extensions, statements of work by working with FMC Legal team.
- Troubleshot incidents reported by end-users and identify permanent solutions.
- Analyzed existing systems and processes and recommended enhancements to solve business needs.
- Collaborated closely with upper management to drive strategy through development and implementation of new processes.
- Communicated and explained business requirements to team members and consultants to understand and implement functional demands.
- Applied knowledge of application components in conjunction with query tools to achieve business objectives.
- Developed flowcharts and diagrams to describe and lay out logical operational steps.
IT Programmer Analyst
FMC Corporation
09.2016 - 02.2018
- Worked with software development team members and consultants to design and develop solutions to meet client requirements for functionality, scalability and performance.
- Developed web applications for deployment on C#, .NET platforms and sites.
- Identified and suggested new technologies and tools for enhancing product value and increasing team productivity.
- Wrote highly maintainable, solid code for software system, forming core framework and earning consistent praise from subsequent developers since initial version.
- Interfaced with cross-functional team to determine comprehensive list of requirement specifications for new applications.
- Maintained deep knowledge of diverse programming domains to integrate multi-disciplinary assets into finished products.
- Streamlined deployment process by developing continuous integration tools.
- Coordinated technical requirements for projects with internal and external stakeholders.
- Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
Senior Developer
Acsis, Inc
09.2011 - 09.2016
- Produced robust, accurate code that minimized production issues.
- Evaluated and improved development work of other developers on team, working to provide training, constructive criticism and knowledge transfer.
- Orchestrated efficient large-scale software deployments.
- Reviewed and incorporated latest technology innovations and development strategies to improve build speed, quality and end-user experience.
- Coordinated with other engineers to evaluate and improve software and hardware interfaces.
- Developed programs from ground up using measured, market-focused approach to eliminate waste and streamline implementation cycle.
- Collaborated in team environment to produce high-quality programs and applications for packaging and manufacturing industries.
- Part of development team that created web user interfaces for Rework, Parcel Pack solutions for packaging industries.
- Evaluated project requirements and specifications and developed software applications that surpassed client expectations.
- Planned and developed interfaces that simplified overall management and offered ease of use.
- Gathered and defined customer requirements to develop clear specifications for project plans.
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
- Collaborated with other developers to identify and alleviate software errors and inefficiencies.
- Adjusted design parameters to boost performance and incorporate new features.
- Consulted with engineering team members to determine system loads and develop improvement plans.
- Optimized performance through testing and tuning of applications.
- Designed updates to existing software to meet changing customer demands.
- Worked with users to gather requirements and evaluate ease of use.
IT Consultant
Universal Technologies Inc
01.2007 - 09.2011
- Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
- Made recommendations and performed upgrades, assisting businesses in technology planning aligned with growth projections.
- Met architecture compatibility and guidelines through effective troubleshooting.
- Evaluated project requirements and specifications and developed software applications that surpassed client expectations.
- Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
- Contributed to project cost estimates and budgets based on assessment of client needs.
- Performed software testing to uncover bugs and troubleshoot issues prior to application launch.
- Recommended and installed upgrades and helped businesses to plan for technology to match growth.
- Coordinated with other engineers to evaluate and improve software and hardware interfaces.
- Gathered and defined customer requirements to develop clear specifications for project plans.
- Planned and developed interfaces that simplified overall management and offered ease of use.
Programmer Analyst
Cognizant Technologies Solutions
10.2004 - 01.2007
- Identified causes of issues within applications and determined which modifications needed to be made.
- Maintained existing applications and designed and delivered new applications.
- Participated in design sessions with clients to ascertain all project specifications for applications, databases and systems.
- Collaborated with product management to design, build and test systems.
- Authored code fixes and enhancements for inclusion in future code releases and patches.
- Documented program development and revisions and accurately maintained historical records.
- Performed regression and system-level testing to verify software quality and function prior to release.
- Built, tested and deployed scalable, highly available and modular software products.
- Wrote highly maintainable, solid code for software system, forming core framework and earning consistent praise from subsequent developers since initial version.
- Resolved malfunctions with systems and programs through troubleshooting.
- Implemented innovative systems for data collection, storage and management of customer orders.
Education
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Sri Chandrasekarendra Saraswati ViswaMaha Vidyalay
Kancheepuram, Tamil Nadu, IN04.2004
Skills
- Resource Management
- Application Vendor Management
- Application Administration
- Project Management
- Business Requirements
- Business Solutions
- Stakeholder Relationship Management
- WebOps
- Application Documentation
Timeline
IT Business Solutions Team Lead, Applications
FMC Corporation
01.2023 - Current
IT Business Solutions Specialist
FMC Corporation
02.2018 - 12.2022
IT Programmer Analyst
FMC Corporation
09.2016 - 02.2018
Senior Developer
Acsis, Inc
09.2011 - 09.2016
IT Consultant
Universal Technologies Inc
01.2007 - 09.2011
Programmer Analyst
Cognizant Technologies Solutions
10.2004 - 01.2007
Bachelor of Engineering - Electrical, Electronics And Communications Engineering
Sri Chandrasekarendra Saraswati ViswaMaha Vidyalay
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