Ram Tirunagari
Summary
- QA Manager/Test Manager/Test Lead/Senior IT QA Professional with over 15 years of experience on wide variety of projects in various domains like Telecommunications, Banking (Financial), Healthcare, Insurance and Pharmaceutical Industries.
- Expertise in Manual and Automation (Descriptive Programming) Testing tools in QTP/UFT, Selenium (Open Source tool) and Tosca Commander/Tosca DI.
- Excellent Organizational, Communicational and Interpersonal skills.
- Outstanding leadership skills and ability to learn quickly.
- Experienced in developing Test Plans, Test-Case/Test Script design, test execution, defect management with risk analysis and report generation.
- Participated in implementing TAPSIUM – Customized Automation tool from selenium.
- Worked on multiple OS environments such as Windows, Mainframes and Unix/Linux.
- In-depth understanding of Software Development Life Cycle in Traditional (Waterfall) and agile methodologies.
- Experience in Dev-ops Process with framework in Selenium.
- Experienced in Functionality, Regression and UAT Testing.
- Worked independently and in cross-functional teams.
- Ø Managed and prioritized multiple projects and met mission critical deadlines.
- Ø Involved in Enterprise and Change Control bimonthly releases.
Overview
21
21
years of professional experience
Work History
QA Manager/Test Manager/PM/Test/QA Lead
Bristol-Myers Squibb (BMS)
Princeton, NJ
08.2021 - 03.2024
- Company Overview: Client: Bristol-Myers Squibb (BMS) | Employer: Spectraforce | Team: Testing Automation Services
- Successfully led the Project Blueprint Migration to ALM as a Project Manager
- Conducted meetings with presentations for all Blueprint stakeholders
- Managed and led responsibilities related to tools
- Followed up with vendors for renewals
- Oversaw renewals end-to-end, including outreach to the PO team after submitting the PO request
- Coordinated with the Procurement team for renewals and other time-sensitive matters
- Maintained up-to-date information on the Tools Roadmap
- Managed SharePoint modifications and updates
- Led the Project Call Hammer tool upgrades
- Led the archive and retirement of applications for Parasoft, Blueprint, and Call Hammer
- Managed the implementation of QA automation for ServiceNow projects
- We used Automatepro as an automation tool for ServiceNow
- Conducted the Project Parasoft tool archival process
- Supervised Cognizant account related to tools
- Maintained updates on knowledge articles
- Oversaw issue resolutions on testing tools and conducted triage calls to resolve them
- Attended biweekly vendor meetings
- Represented BMS in Accenture & Cognizant status meetings
- Led the SAP automation development for a few modules done by Vendor Valuelabs
- Worked as an SAP lead for SAP automation from the Testing Services team with different vendors like Accenture, Valuelabs, and CAI
- Initially led the SAP Automation team using Tosca, and subsequently transitioned to Worksoft
- Led and worked hands on web application using Tosca
- Led and worked on the FAST UAT approach for the TrackART project
- Led the Performance team for load/performance testing by using Load Runner
- Coordinated and engaged with different teams as needed
- Ensured compliance with regulatory and industry standards
- Client: Bristol-Myers Squibb (BMS) | Employer: Spectraforce | Team: Testing Automation Services
Automation Lead/Software Test Specialist
Comcast
Mt. Laurel, NJ
02.2021 - 06.2021
- Company Overview: Client: Comcast | Employer: Amdocs | Project: ORION Midmarket (Commercial business)
- Work with customers with product implementation and management
- Working as an Automation lead and managing the Automation initiatives
- Guiding, Leading and Training the team as needed
- Working on Ginger (Internally developed test automation tool) tool to develop automation scripts
- Working on POCs to implement any new technologies
- Working with offshore teams including hand off meetings
- Client: Comcast | Employer: Amdocs | Project: ORION Midmarket (Commercial business)
QA Automation Lead
TD Bank
Mt. Laurel, NJ
10.2019 - 02.2021
- Company Overview: Client: TD Bank | Employer: WIPRO
- Technical Automation Lead on Tosca Automation tool
- Implementing of Tosca automation in all portfolios wherever it can be implemented
- Prepare Proof of Concepts (POC) and provide Demos to certain Portfolio teams needing automation implementation and follow-up with providing the framework, best practices and support as needed
- Lead/Manage my team in all aspects
- Verified that all testing methods meet regulatory requirements, SOX, and other financial compliance obligations
- Assign appropriate tasks to team members and guiding them to accomplish the same
- Work continuously on VDI maintenance for all team members from different portfolios
- Lead and guide the team members in implementation of Tosca Commander & Tosca DI and work as needed
- Worked on Mainframes database DB2 to cross verify the data
- Guide and work along with my team as needed on development of Tosca DI RTSBs (Reusable test step blocks)
- Lead/Guide and work along with the team on NFT (Non Functional Testing) implementation in Tosca Automation
- Lead/work on POC on project implementation to introduce Tosca automation
- Attended Hexawise Training, performed R&D using the Test case input data sheet from Hexawise and import to Tosca as test data sheet
- Maintain and manage Confluence site for 'Automation First'
- Worked on pdf Automation development on TOSCA for the team DepOps
- Lead/Worked on API testing using Postman
- Client: TD Bank | Employer: WIPRO
QA Automation Developer
HPD department
New York City
05.2019 - 10.2019
- Company Overview: Project – RTFF (Real Time Field Force)
- Setting up Automation Framework for Android (Application developed in Xamarin framework) Mobile device
- Creating the Scripts in Test Complete 14 tool using Python
- Working with Development team for instrumentation and related to the element identification, which helps to find the controls like text box etc
- Worked on Legacy Toad(oracle) and MS SQL server new database to verify the values are stored in right tables
- Verification/Validation of data created in Mobile UI with legacy Power builder
- Worked on legacy database DB2 in Mainframes
- Attending the Scrum meetings every day to provide the status
- Project – RTFF (Real Time Field Force)
QA Lead/QA Automation Developer
Verizon Wireless
Piscataway, NJ
01.2013 - 12.2018
- Company Overview: Group: Point Of Sales (POS)
- Point of Sale refers to any channel that sells products to the customer
- Also known as Point Of Service
- POS is a major group involving in up-to-date trends of Mobile Plans and Services
- POS is a Group with very Dynamic Environment as POS has enhancements (change controls) every few days
- POS QA Automation Development team concentrates on DevOps framework (Selenium) including development and execution
- Tests are scheduled every night and weekends to run automation for making sure all applications work as expected
- Selenium Implementation: Led a team of size 6+ members of Parallel automation
- Working on DevOps (Continuous Testing) Process
- Tested Manually and Automated Java Web application
- DevOps framework includes Selenium, TestNG, Jenkins, Plugins used in Jenkins (Allure, Bulid pipeline, SonarQube), Wily, Accurev, AWS and RoboMongo
- Develop tests/scripts using Java in Selenium
- Develop Scripts on POS Applications (Direct, Telesales, Indirect, B2B, Care and ATG Lite) by implementing POM (Page object Model) as a Framework
- Implemented Automation testing focusing on 3V’s (Volume, Velocity and Variety) as part of Automation
- Guiding and sharing business functionality to the team while developing the automation scripts
- Arranging walkthroughs and meetings with Development and Business teams
- Group: Point Of Sales (POS)
QA Lead/Senior QA Tester
Verizon Wireless
Warren, NJ
06.2011 - 01.2013
- Company Overview: Group: Price plan Analysis (PPA)
- Creating the Test Plan, High level Scenarios and Test Cases based on Approach in HP’s Quality Center 10.0
- Assigning and resolving the defects or issues on Defect Status call with Development team
- Customizing Enterprise Release Defect Tracking (ERDT) in Quality Center by using VBScript as QC Admin
- Executing XML PPA API (Application Program Interface) Scripts through different tools
- Leading the UAT meetings to resolve the critical issues
- Leading the assigned projects and coordinating with cross-application teams
- Group: Price plan Analysis (PPA)
QA Lead/Senior QA Tester
COMCAST
Westchester, PA
01.2011 - 06.2011
- Worked as a Manual Testing Lead and Led a Team of 3 Testers, Team size changes based on the project
- Used Java as Front end or Web Application
- Project is VISION billing system, testing on Frontend and Web based applications
- Worked on QTP Regression part as needed
QA Lead/Senior QA Tester
Sanofi-Aventis
Bridgewater, NJ
07.2010 - 11.2010
- Leading and Mentoring team of 8 members
- Automating the Windows Operating Systems 2003, 2008 and Win 7 by using QTP10.0 (VB Scripting) and QC10.0
- Implementation of “Actions” for each Test Case separately and used Reusable “Actions” as required
- Creating user defined functions, Implemented “Split” function, “GetROproperty” and “GetVisibletext” property and Data table as Data Driven testing
- Adding the requirements in requirements module, writing the Test cases in Test plan module, executing the Test cases (QTP Scripts) in Test lab module and reporting the defects in defects module in Quality Center10
QA Lead/Senior QA Tester
Verizon Wireless
Warren, NJ
01.2008 - 06.2010
- Company Overview: Group: Point Of Sales (POS)
- Worked on Java web applications to test front end
- Created High level Scenarios and Test Cases based on Approach in HP’s Quality Center 9.0/10.0
- Assisted QC Admin for Customizing (ERDT) Quality Center by using VBScript
- Written Test Scripts and executed Automation Scripts in Quick Test Professional (QTP-VBScript) for Regression scenarios
- Executed XML Scripts for Best Buy, Target and Wal-Mart by using Web Services
- Worked independently in a team/cross-application teams, managed and prioritized multiple projects in approved time
- Group: Point Of Sales (POS)
QA Lead/Senior QA Tester
Multiplan Inc
NYC, NY
04.2007 - 12.2007
- Documented Test Plan, Requirements and Test Cases
- Created, tracked and managed Defects in HP’s Quality Center9.0/9.2
- Executed Test scripts by writing individual validation SQL queries for each test case by Using Toad 8.5.1.6
- Automated Test Scripts and executed in Quick Test Professional (QTP-VBScript) for Regression scenarios
- Worked on Windows XP as Operating Systems
- Worked on Claims on Fee Negotiation
QA Lead/Senior QA Tester
Fannie Mae
Herndon, VA
10.2005 - 02.2007
- Generated various process related documents to ensure SOX compliance with appropriate evidence posted on the share point
- Wrote Test Scenarios, Test Cases and generated RTM (Requirement Traceability Matrix) in Quality Center
- Executed the Test cases by writing individual validation queries for each test case
- Log the Defects in Rational Clear quest, Discuss and explain the issues to developers to resolve the defects
- Amicably coordinated with multiple teams of System Testers, UAT Testers, Developers and Business Analysts
- Verified ETL (Abinitio tool) mapping documents of data models and business requirements logic for various builds
- Created detailed test cases including positive, negative and boundary test scenarios
- Verified data transformations based on the technical requirements
- Verified the source data and target system data are same after transformation
- Validated the process (before and after amortization) with the business requirements logic by writing SQL scripts as needed
- Automated the Test Scripts and executed in Quick Test Professional (QTP-Vb Scripting) for Regression scenarios
- Used DbVisualizer 5.0 tool, to run SQL Queries (Oracle 10g)
- Managed the team size of 10 and reported to the QA Manager
- Queried the test data from DB2 database on Mainframe
- Worked on Win 2000 and UNIX Operating Systems
Senior QA Tester
Cingular Wireless (AT&T)
Alpharetta, GA
04.2005 - 10.2005
- Designed Test Plan for each Process (In-collect, re-rate roamers, Interconnect and Cycle rerate)
- Developed the Test Cases for all these processes and for individual billing scripts as well
- Performed Shakeout and Smoke test
- Automated Test Scripts and executed in QTP (Vb Scripting) for specific scenarios
- Worked with Offshore (India) team for Testing Status on weekly status meetings
- Used Microsoft Visual Source Safe 6.0 to Store all the Test Plans and other documents
- Reporting the issues or bugs to the developers by maintaining in Excel
Senior QA Tester
WebMD Medical Practices
Tampa, FL
07.2004 - 02.2005
- Analyzed and reviewed the business and functional requirements for testing reports
- Developed Test Plan for Order Management (Siebel Sales) application
- Used Mercury Quick Test Professional (QTP) automation tool for functional and regression test
- Prepared Test Scripts based on Functional Requirements and Use Cases
- Used “Bugzilla” for Defect Tracking
- Used Toad for running SQL Queries and PL/SQL Programs as needed
- Validated data after data conversion from Clarify to Siebel
- Involved in conferences and walkthroughs with developers and BA’s on existing issues
QA Tester
Mellon Bank
Totowa, NJ
03.2003 - 06.2004
- Analyzed and reviewed the business requirements, design documents and functional specifications
- Developed test plan, test cases to cover overall quality assurance testing
- Manually performed Actuarial calculations to test the integrity of the application
- Verified the data in Mainframes database DB2
- Performed Functional testing manually and Regression testing by Win Runner
- Created and analyzed the reports for project risks and issues
- Wrote SQL and PL/SQL in Sybase through Rapid SQL
- Reported bugs and execution results in ProbLog
QA Lead/QA Automation Developer
DOITT
New York City
- Company Overview: Project – NYC 311 Re-Architecture (Migration from Siebel to MS Azure)
- Setting up Selenium Automation Framework
- Worked on MS Azure cloud platform, MS TFS (Team Foundation Server) Project Management and Eclipse for Selenium
- Attending the Scrum meetings every day to provide the status
- Project – NYC 311 Re-Architecture (Migration from Siebel to MS Azure)
Education
Post Graduate Diploma - Computer Science
India01.1996
Bachelor of Science - Math’s
University of Kakatiya
India01.1995
MSIS -
Stevens University
NJ, USASkills
- Selenium
- Jenkins
- Allure
- Build pipeline
- SonarQube
- Wily
- Accurev
- RoboMongo
- Cygwin tool
- AWS
- Azure
- Unix
- HP-UX
- AIX
- Linux
- Windows NT
- Windows XP
- Windows 2000
- Mainframes
- Siebel
- Clarify
- SAP
- Oracle
- Sybase
- MS-SQL
- DB2
- Web logic
- Web sphere
- TCP/IP
- VMware
- Java
- C
- LAN/WAN
- Fiddler
- SoapUI
- ColdFusion
- HTML
- JavaScript
- XML
- Postman
- SQL Developer
- Rapid SQL
- Toad
- DbVisualizer
- IBM-Abintio
- MS-Office
- SharePoint
- Visual SourceSafe
- Citrix Program Neighborhood
- Crystal Reports
- Actuate Reports
- Visual Basic
- VBScript
- Load Runner
- Win Runner
- QTP/UFT
- Rational Test Manager
- Rational Robot
- Rational Clear Quest
- HP/Mercury Quality Center
- Problog
- Bugzilla
- Issue Tracker
- RPA
- Xamarin
- Test Complete
- Python
- Tosca
- Hexawise
- JIRA
- Confluence
- Worksoft
- Call hammer
- Automatepro
- ServiceNow
Certifications
- Artificial Intelligence for Cybersecurity Certification from LinkedIn.
- Introduction to Artificial Intelligence Certification from LinkedIn.
- Hexawise Test Design Professional Certification.
- Automation Specialist for Database Certification for Tosca DI.
- Automation Specialist Level 1 and Level 2 Certifications for Tosca.
- Advanced RPA (Robotic Process Automation) Professional for Automation Anywhere Certified.
- ISTQB (ASTQB) Foundation level certified tester.
- PMP Trained.
- (MSIS), Stevens University, NJ USA.
- Post Graduate Diploma in Computer Science, India - year 1996.
- Bachelor of Science Math’s India - University of Kakatiya, India, Graduated in 1995.
Timeline
QA Manager/Test Manager/PM/Test/QA Lead
Bristol-Myers Squibb (BMS)
08.2021 - 03.2024
Automation Lead/Software Test Specialist
Comcast
02.2021 - 06.2021
QA Automation Lead
TD Bank
10.2019 - 02.2021
QA Automation Developer
HPD department
05.2019 - 10.2019
QA Lead/QA Automation Developer
Verizon Wireless
01.2013 - 12.2018
QA Lead/Senior QA Tester
Verizon Wireless
06.2011 - 01.2013
QA Lead/Senior QA Tester
COMCAST
01.2011 - 06.2011
QA Lead/Senior QA Tester
Sanofi-Aventis
07.2010 - 11.2010
QA Lead/Senior QA Tester
Verizon Wireless
01.2008 - 06.2010
QA Lead/Senior QA Tester
Multiplan Inc
04.2007 - 12.2007
QA Lead/Senior QA Tester
Fannie Mae
10.2005 - 02.2007
Senior QA Tester
Cingular Wireless (AT&T)
04.2005 - 10.2005
Senior QA Tester
WebMD Medical Practices
07.2004 - 02.2005
QA Tester
Mellon Bank
03.2003 - 06.2004
QA Lead/QA Automation Developer
DOITT
Post Graduate Diploma - Computer Science
Bachelor of Science - Math’s
University of Kakatiya
MSIS -
Stevens University
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