Rama Afzalirad
Williamsburg,VA
Summary
Detail-oriented professional with strong organizational and time management skills. Experienced in sales and customer service, consistently improving customer satisfaction and contributing to team success. Ready to leverage adaptability and collaboration to enhance store performance.
Overview
3
3
years of professional experience
Work History
Oriental Rug mart
Sales
Williamsburg, VA
01.2023 - Current
- Executed day-to-day duties with accuracy and efficiency, ensuring smooth operations.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
- Assessed customer needs quickly at service desk.
- Addressed customer requests and inquiries, enhancing overall satisfaction.
Sales Associate
Movado Company Store
Williamsburg, VA
08.2023 - 02.2024
- Helped customers find specific products, answered questions, and offered product advice.
- Guided customers in product selection, sizing, and styling to enhance shopping experience.
- Enhanced product visibility by maintaining visual merchandising standards.
- Collaborated with team members to achieve store sales goals regularly.
- Worked with fellow sales team members to achieve group targets.
- Processed sales transactions accurately using point-of-sale systems.
- Managed inventory by restocking shelves and organizing displays for optimal accessibility.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
Education
Some College (No Degree) - General Studies
Thomas Nelson Community College
Hampton, VASkills
- Microsoft Office
- Microsoft Word
- Customer relationship management
- Customer service
- Organization and time management
- Organizational skills
- Collaboration
- Team collaboration
- Effective communication
- Communication
- Written communication
- Conflict resolution
- Flexible and adaptable
- Adaptability to change
- FLUENT IN [LANGUAGE]
Languages
English
Professional
Farsi
Limited
Timeline
Sales Associate
Movado Company Store
08.2023 - 02.2024
Oriental Rug mart
Sales
01.2023 - Current
Some College (No Degree) - General Studies
Thomas Nelson Community College