Overview
Work History
Timeline
Volunteer
Rama  Schafer

Rama Schafer

Server/ Farmer
Santa Fe,Nm

Overview

18
18
years of professional experience

Work History

Construction Worker. Materials Coordinator.

Good Works Construction
Santafe , NM.
05.2023 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
  • Operated power equipment to move materials and promote job efficiency.
  • Gathered and disposed of worksite debris to remove safety hazards.
  • Driving, loading and unloading trailers

Organic Farmer/ Grounds Keeper/ Herbalist.

Myself
Grass Valley , Ca
04.2021 - 08.2023
  • Created farm strategies to maximize production and convert farm operations to commercial standards.
  • Maintained and repaired various farming equipment.
  • Selected and purchased supplies and equipment such as seed, farm machinery, and livestock.
  • Visited fields regularly to inspect and estimate maturity dates of crops and damage due to weather.

Maintained property. Built fences. Fire prevention. Cut firewood.

Organic Farmer/ Cultivator

Myself
Ashland , OR
08.2019 - 10.2020
  • Visited fields regularly to inspect and estimate maturity dates of crops and damage due to weather.
  • Maintained and repaired various farming equipment.
  • Selected and purchased supplies and equipment such as seed, farm machinery, and livestock.
  • Created farm strategies to maximize production and convert farm operations to commercial standards.

Property maintenance and upkeep. Fire prevention

Assistant Manager

Ryan
Eureka , CA
08.2018 - 11.2023
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Developed detailed plans based on broad guidance and direction.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Established team priorities, maintained schedules and monitored performance.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Launched quality assurance practices for each phase of development
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Defined clear targets and objectives and communicated to other team members.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Reviewed sales and gross profit report to assess company efficiency.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Created employee schedules to align coverage with forecasted demands.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.

Cultivator/ Organic Farmer/ Land Developer

Myself
Humboldt, Ca
11.2015 - 01.2018
  • Observed and monitored weather conditions and pests, noting alarming trends and issues for discussion with employees.
  • Soil emending
  • Buying supply’s
  • Supervising
  • Security
  • Harvested and baled hay for sale or animal use.
  • Operated forklifts to shift large containers of materials and crops ready for sale.
  • Pulled special machines such as manure spreaders and seed drills to support crops.
  • Employed grain dryers and hoppers for grain storage.
  • Observed and monitored weather conditions and pests, noting alarming trends and issues for discussion with supervisor.
  • Adjusted machinery and notified supervisors of malfunctions.
  • Ran tractors, combines and harvesters at different times to meet crop demands.

Cultivator Farm Manager

Ryan Zavala
Humboldt , Ca
03.2013 - 10.2015
  • Drove equipment from one site to another to deliver tools and complete jobs.
  • Applied pesticides, herbicides and fungicides to crops to enhance growth.
  • Completed pre- and post-operation inspections of equipment and performed preventive maintenance as needed.
  • Adjusted machinery and notified supervisors of malfunctions.
  • Employed grain dryers and hoppers for grain storage.
  • Pulled special machines such as manure spreaders and seed drills to support crops.
  • Ran tractors, combines and harvesters at different times to meet crop demands.
  • Operated forklifts to shift large containers of materials and crops ready for sale.
  • Installed and maintained irrigation systems for healthy crop development.
  • Monitored fields for pests, weeds and diseases and applied fertilizer, herbicides and pesticides.
  • Weeded gardens and pruned plants and trees to keep areas clean and organized.
  • Drove tractors and operated agricultural machinery to complete agricultural and farm tasks.
  • Monitored crop conditions and environmental changes, reporting findings to supervisor.
  • Inspected fields, plants and crops for signs of pests and disease.
  • Utilized and followed proper techniques for planting and harvesting to maximize crop growth.
  • Loaded and unloaded vehicles with agricultural products and materials.
  • Adhered to agricultural procedures and protocols, maintaining safe work environment.
  • Coordinated with other laborers to provide efficient work flow and keep tasks prioritized.
  • Conducted pre-shift inspections of equipment and work areas to enhance safety.
  • Cleaned, sorted and packaged produce in preparation for market.
  • Cleaned, maintained and properly stored agricultural equipment, keeping tools functional.
  • Prepared fertilizers, herbicides and other chemicals for use in pest control.
  • Observed and monitored weather conditions and pests, noting alarming trends and issues for discussion with supervisor.

Food Runner/ Busser

Santa Cafe
Santafe , Nm
08.2007 - 10.2008
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Delivered correct food items to tables according to order documentation.
  • Cleared tables immediately after guests left in preparation for next party.

Food Runner Busser

Ristra
Santafe , Nm
04.2006 - 09.2007
  • Operated cash register and processed payments from customers.
  • Monitored food temperatures and kept records of all food items.
  • Kept detailed knowledge of and followed all food safety guidelines.
  • Restocked food supplies in kitchen and organized storage areas.
  • Greeted customers and provided menus upon arrival to dining room.
  • Provided attentive service and proactively assessed guest needs.
  • Assisted wait staff with timely food delivery and guest requests.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.
  • Monitored dining room inventory and replenished as necessary.
  • Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
  • Addressed customer complaints and inquiries to verify satisfaction.
  • Arranged tables and chairs for special occasions and events.
  • Operated dishwashers and other kitchen equipment according to safety guidelines.
  • Assisted with bussing tables and cleaning up spills.
  • Monitored food and beverage supplies, assisting with restocking when needed.
  • Established rapport with customers by providing friendly and attentive service.
  • Assisted customers with carry-out service.
  • Collaborated with other dining room and bar staff to facilitate efficient service.
  • Processed payments for orders and provided customers with change.
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Responded to customer complaints and inquiries promptly, finding swift resolutions.
  • Cleaned and sanitized food preparation and serving areas.
  • Greeted customers and provided outstanding customer service.
  • Collaborated well with other food runners to deliver orders accurately.
  • Delivered correct food items to tables according to order documentation.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Cleared tables immediately after guests left in preparation for next party.
  • Trained and mentored newly hired employees to explain process flow and safety procedures.
  • Cultivated warm relationships with regular customers.
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Organized and replenished supplies at food stations to optimize team performance.

Server

Olive Garden
Santafe , Nm
02.2006 - 12.2006
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Seated customers in timely manner by managing reservations and waitlists skillfully.
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Inspected dishes and utensils for cleanliness.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Increased sales significantly by upselling higher-end products to customers.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Checked guests' identification before serving alcoholic beverages.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Timeline

Construction Worker. Materials Coordinator.

Good Works Construction
05.2023 - Current

Organic Farmer/ Grounds Keeper/ Herbalist.

Myself
04.2021 - 08.2023

Organic Farmer/ Cultivator

Myself
08.2019 - 10.2020

Assistant Manager

Ryan
08.2018 - 11.2023

Cultivator/ Organic Farmer/ Land Developer

Myself
11.2015 - 01.2018

Cultivator Farm Manager

Ryan Zavala
03.2013 - 10.2015

Food Runner/ Busser

Santa Cafe
08.2007 - 10.2008

Food Runner Busser

Ristra
04.2006 - 09.2007

Server

Olive Garden
02.2006 - 12.2006
Rama Schafer Server/ Farmer