Ramaa Subramani
Summary
A highly accomplished product management leader with over 18 years of experience in healthcare. Delivering transformative organizational outcomes through collaboration, innovation, and leadership. Proven track record in leading cross-functional teams to tackle complex challenges and drive successful product development and implementation. Committed to continuous improvement and fostering an environment of growth and achievement.
Overview
24
24
years of professional experience
1
1
Certification
Work History
LEAD TECHNICAL PRODUCT MANAGER
Optum (United Health Group)
08.2024 - Current
- Lead the technical product management team for Behavior Health’s Digital Provider-Facing Portal.
- Develop and own product vision, roadmap and strategy to improve provider experience.
- Monitor product’s key performance indicators (KPIs) and analyze transactional Net Promoter Score (tNPS) metrics to identify potential strategic initiatives.
- Document and enhance provider-facing capabilities using data-driven decisions.
- Ensure alignment of business needs, technological capabilities, and user experience to optimize product value and adoption.
- Coordinate capital initiative planning with business, finance, and technology teams.
Sr. TECHNICAL PRODUCT MANAGER
Optum ( United Health Group)
01.2022 - 07.2024
- Built and managed Enterprise Clinical Management platform for Behavioral Health business.
- Orchestrated the onboarding process for around 700 business operations users onto new platform.
- Influenced business teams to adopt modern product solutions.
- Increased operational efficiency by 40%, achieving significant cost reductions of $5 million annually.
- Enabled member access to prompt care through strategic product development.
- Built strong relationships with key stakeholders, facilitating communication between development teams and senior leadership.
TECHNICAL PRODUCT MANAGER
Vivify Health (United Health Group)
08.2020 - 01.2022
- Managed Clinical Care Team Portal and Logistics Portal for a remote patient device company, ensuring alignment of business needs, technological capabilities, and user experience to optimize product value and operational efficiency.
- Decreased yearly operational expenses by 15% due to innovative capability initiatives.
- Provide strategic leadership in identifying and implementing innovative product features aligned with business objectives to enhance subscriber growth.
- Collaborated extensively with cross-functional teams to drive seamless integration efforts for end-to-end system optimization.
ASSISTANT IT PRODUCT MANAGER
Blue Cross Blue Shield of Texas
03.2020 - 05.2020
- Managed a portfolio of four Utilization Management products, maintaining strategic alignment.
- Work with leadership to create a vision that enhances productivity.
- Prioritized roadmap in order to achieve product goals and metrics.
- Managed stakeholder expectations effectively throughout the entire product development process.
Sr. BUSINESS SYSTEMS ANALYST/Agile Product Owner
WellMed (United Health Group)
08.2018 - 05.2019
- Served as business product owner for WellMed's risk adjustment application focused on managing care costs for Medicare/Medicaid populations.
- Managed onboarding process for new Care Delivery Organizations to facilitate seamless integration.
- Designed module aimed at increasing productivity of business teams by 25%.
SR. BUSINESS SYSTEMS ANALYST
Capital Group
03.2018 - 05.2018
SR. IT BUSINESS ANALYST
Kinetic Concepts Inc. (3M)
07.2015 - 03.2018
SR. ORACLE BUSINESS SYSTEMS ANALYST
Travelport Inc.
04.2006 - 04.2011
SR. ORACLE CONSULTANT MIS
NEW YORK CITY HEALTH AND HOSPITALS CORP.
08.2005 - 11.2005
SYSTEMS ANALYST
Burson-Marsteller
08.2002 - 08.2005
TECHNICAL SUPPORT ANALYST
CYBERSHIFT INC.
04.2001 - 02.2002
Education
Bachelor of Science - Computer Science
Indira Gandhi University
IndiaSkills
- Extensive experience managing diverse healthcare products across Behavioral Health and Medical domains including:
- Digital Provider Portal
- Enterprise Clinical Management Platform
- Remote Patient Monitoring Device Management
- Utilization Management
- Care Management
- Employee Assistance Program application (EAP/EWS)
- Risk Adjustment
- Expertise in leading product development and lifecycle, aligning product roadmaps with business goals, market needs, and regulatory requirements
- Strong strategic vision balanced with detailed execution, achieving cost savings and higher NPS scores
- Skilled in conducting competitive and cost-benefit analysis, user feedback analysis, and driving product innovation using fact-based metrics and research
- Exceptional communication skills, capable of conveying complex ideas and presenting product strategies effectively to stakeholders at all levels
- Proven ability to establish best practices for technical product management teams and mentor team members to foster a high-performing environment
- Knowledgeable about AI and its uses in healthcare
- Tools - Aha Road mapping, Rally, JIRA, Slack, SharePoint, TOAD (SQL), Tableau, Power BI, Microsoft Office 365 applications, MS Visio, MIRO, Figma
Certification
- SAFe Lean Portfolio Management
- Certified Product Manager
- Professional Product Owner – PSPO
- Professional Scrum Master – PSM
Awards
- 2023-2024 Recognized as part of the Rising Star Program within Optum (UHG), highlighting leadership's recognition of exceptional talent.
- 2018 - 2024 multiple Bravo awards for top performance - awarded at UHG
- 2015, 2017 Gold Star Employee - awarded at KCI (3M company)
Timeline
LEAD TECHNICAL PRODUCT MANAGER
Optum (United Health Group)
08.2024 - Current
Sr. TECHNICAL PRODUCT MANAGER
Optum ( United Health Group)
01.2022 - 07.2024
TECHNICAL PRODUCT MANAGER
Vivify Health (United Health Group)
08.2020 - 01.2022
ASSISTANT IT PRODUCT MANAGER
Blue Cross Blue Shield of Texas
03.2020 - 05.2020
Sr. BUSINESS SYSTEMS ANALYST/Agile Product Owner
WellMed (United Health Group)
08.2018 - 05.2019
SR. BUSINESS SYSTEMS ANALYST
Capital Group
03.2018 - 05.2018
SR. IT BUSINESS ANALYST
Kinetic Concepts Inc. (3M)
07.2015 - 03.2018
SR. ORACLE BUSINESS SYSTEMS ANALYST
Travelport Inc.
04.2006 - 04.2011
SR. ORACLE CONSULTANT MIS
NEW YORK CITY HEALTH AND HOSPITALS CORP.
08.2005 - 11.2005
SYSTEMS ANALYST
Burson-Marsteller
08.2002 - 08.2005
TECHNICAL SUPPORT ANALYST
CYBERSHIFT INC.
04.2001 - 02.2002
- SAFe Lean Portfolio Management
- Certified Product Manager
- Professional Product Owner – PSPO
- Professional Scrum Master – PSM
Bachelor of Science - Computer Science
Indira Gandhi University
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