Ramah Sanders

• Oversee youth and children's ministry operations, managing volunteers, schedules, and educational programming.
• Develop and implement biblically sound curriculum for youth, children, and adult ministry leaders to promote spiritual alignment and continuity.
• Teach age-appropriate lessons weekly, fostering spiritual growth and engagement in children.
• Lead strategic planning and ministry-wide communication to ensure organizational cohesion.
• Coordinate events, workshops, and volunteer onboarding, modeling strong leadership and community building.
• Leverage leadership, coordination, and curriculum development skills in ways that align seamlessly with healthcare and client-facing environments.

Customer-Facing Roles
Guest Services & Client Support Roles at Navy Pier, Chick-Fil-a Sam’s Club, and Roses Discount Store

• Delivered warm, professional, and attentive service in high-volume environments, consistently meeting client and guest needs.
• Maintained strict adherence to safety, hygiene, and organizational protocols, reflecting standards necessary in healthcare and clinical settings.
• Developed exceptional interpersonal and communication skills, ensuring positive experiences for guests and clients of diverse backgrounds.
• Demonstrated patience, empathy, and composure while handling inquiries, resolving concerns, and providing guidance-transferable to patient-centered care.
• Strengthened team collaboration and efficiency through active participation in training, cross-functional teamwork, and shift coordination.
• Recognized for consistency in client satisfaction and team reliability, maintaining smooth operations and service quality during peak hours.

Clinical Lab Associate
Tempus AI – Chicago, IL | January 2023 – Present
Cross-functional team player with strong client communication and data system expertise

• Execute high-throughput processing of various specimens, including FFPE, slides, TNA, BFC, and plasma, contributing to genomic testing and personalized medicine.
• Perform quality assurance checks to ensure accuracy in diagnostic workflows and regulatory compliance (CAP, CLIA, HIPAA).
• Collaborate cross-functionally with Lab Operations, Histology, Accessioning, and Extraction teams to streamline analytical workflows.
• Mentor and train new lab staff, ensuring standardized specimen handling and consistent lab performance.
• Utilize advanced data systems (LIMS, Opus, Looker, Patient Tracker) for specimen tracking, data entry, and performance analysis.
• Support lab safety initiatives and process audits to uphold regulatory standards and drive continuous improvement.
• Spearheaded workspace improvement initiatives as part of the Workspace Standardization Taskforce.
• Designed and implemented a new ice packing procedure and station to preserve sample viability and optimize lab throughput.
• Demonstrated analytical thinking and technical precision vital for success in medical laboratory science and research settings.