Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ramajyothi INDUKURI

Summary

Outgoing Quality Assurance/Control Manager with 19+ years of managerial experience in IT industry. Committed to high standards of product inspections and customer service with extensive knowledge of Software use. Adept at collaborative with various departments for comprehensive quality control.

Overview

20
20
years of professional experience
3
3
Certification

Work History

Quality Assurance/Quality Control Manager

FDA/REI Systems
08.2021 - Current
  • Enhanced product quality by implementing comprehensive QA processes and procedures.
  • Reduced defects in products by conducting thorough inspections and identifying areas for improvement.
  • Streamlined testing processes by introducing automated tools, increasing efficiency and reducing errors.
  • Improved customer satisfaction ratings through meticulous attention to detail and consistent quality control measures.
  • Collaborated with cross-functional teams to identify root causes of product issues, leading to timely resolutions and continuous improvements.
  • Trained team members on quality assurance principles, fostering a culture of accountability and high performance.
  • Conducted regular audits to ensure adherence to established protocols, maintaining consistency across the organization.
  • Championed continuous improvement initiatives, consistently seeking ways to optimize operations for better results.
  • Facilitated communication between departments regarding quality concerns, fostering collaboration towards shared goals.
  • Established robust quality documentation systems that ensured traceability throughout the entire production lifecycle.
  • Mentored junior staff members in best practices for quality management, contributing to overall team growth and development.
  • Evaluated new technologies and methodologies for potential implementation within the organization''s quality assurance program, staying ahead of industry trends.
  • Monitored staff organization and suggested improvements to daily functionality.
  • Investigated customer complaints and performed corrective actions to resolve quality issues.
  • Established and tracked quality department goals and objectives.

Product Owner/Quality Assurance Lead Tester

FDA/Leidos
11.2016 - 08.2021
  • Enhanced product usability by conducting user research and incorporating feedback into development.
  • Streamlined project management processes for improved efficiency and timely product delivery.
  • Collaborated with cross-functional teams to develop high-quality products that met customer needs.
  • Optimized product performance by identifying areas for improvement and implementing necessary changes.
  • Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
  • Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
  • Led product launches, collaborating with marketing teams to create successful go-to-market strategies.
  • Mentored junior team members in Agile methodologies and best practices for effective Product Owner role execution.
  • Devised content strategy to effectively engage target audiences.
  • Managed budget allocation and resource utilization to maximize marketing ROI.
  • Enhanced team performance by providing guidance, training, and mentorship to junior QA testers.
  • Implemented automation tools to increase test coverage and reduce manual testing efforts.
  • Championed best practices in software testing, leading to a more robust quality assurance process across the organization.

Lead Test Engineer

UPS
07.2010 - 11.2016
  • Enhanced software quality by developing and executing comprehensive test plans and cases.
  • Reduced product defects by implementing effective automation testing strategies.
  • Improved team efficiency with thorough documentation of test procedures and results.
  • Streamlined testing processes, resulting in faster product releases and reduced development costs.
  • Established strong relationships with stakeholders through clear communication of testing progress and outcomes.
  • Supported successful product launches by identifying critical issues during beta testing phases.
  • Scheduled available resources to conduct assessments and prototype testing.
  • Reviewed, evaluated, and identified requirements for testability.
  • Tested, identified and troubleshot problems with networks.
  • Evaluated function, performance and design compliance of every product against design standards and customer needs.

Senior QA Analyst

BCBS
08.2008 - 01.2010

Senior QA Analyst

Cingular Wireless
05.2007 - 07.2008

QA Analyst

Citibank
New York, NY
11.2006 - 04.2007

QA Analyst

AT&T
Morristown, NJ
03.2006 - 08.2006

QA Engineer

CDR Hospitals
Hyderabad, Telangana
08.2005 - 01.2006

QA Analyst

Global trust bank
hyderabad, Telangana
01.2004 - 07.2005

Education

Bachelor of Science - Electrical, Electronics And Communications Engineering

JNTU
India
06.2006

Skills

  • Knowledge of quality systems
  • Human Resource Management
  • Operation Monitoring
  • Regulatory Compliance
  • Progress Reporting
  • Goals Setting
  • Process Analysis
  • Work Planning and Prioritization
  • Quality Standards Determination
  • Documentation Review
  • Agile Methodologies

Certification

  • Certified PMP, PMI
  • Certified SAFe Practitioner
  • Certified ISTQB

Timeline

Quality Assurance/Quality Control Manager

FDA/REI Systems
08.2021 - Current

Product Owner/Quality Assurance Lead Tester

FDA/Leidos
11.2016 - 08.2021

Lead Test Engineer

UPS
07.2010 - 11.2016

Senior QA Analyst

BCBS
08.2008 - 01.2010

Senior QA Analyst

Cingular Wireless
05.2007 - 07.2008

QA Analyst

Citibank
11.2006 - 04.2007

QA Analyst

AT&T
03.2006 - 08.2006

QA Engineer

CDR Hospitals
08.2005 - 01.2006

QA Analyst

Global trust bank
01.2004 - 07.2005

Bachelor of Science - Electrical, Electronics And Communications Engineering

JNTU
  • Certified PMP, PMI
  • Certified SAFe Practitioner
  • Certified ISTQB
Ramajyothi INDUKURI