Summary
Overview
Work History
Skills
Websites
Timeline
Generic

Ramakrishnan Mohan

Summary

I am a seasoned Techno-Functional Consultant and Product Owner with a proven track record of driving successful projects across various industries, including Banking, Insurance, Financial Services, Manufacturing, Supply Chain, and Product Development within Fortune 500 corporations. With expertise in Business, Systems, and Process Analysis, I excel in eliciting comprehensive business and system requirements, translating them into actionable user stories, and spearheading IT solutioning efforts. My contributions have been instrumental in orchestrating transformative IT initiatives and modernization projects, ensuring alignment with organizational objectives and delivering tangible results.

Overview

22
22
years of professional experience

Work History

Consultant Associate

TATA Consultancy Services
04.2016 - Current
  • As a Senior Consultant worked with high profile clients such as Toyota Financial Services,JP Morgan chase, UPS, USAA, Keysight, JC Penney as a product owner/Sr.Business Analyst to implement Corporate wide IT/ Business development initiatives.
  • Product owner to implement product features based on decision tree, that will help Keysight to adhere to U.S Export control regulations
  • Ideation and sketching sessions, storyboards, prototyping for Insurance policy modernization. Create user stories to ensure all business cases are accounted for modernization. Create business requirements and systems requirements documents to migrate the property and causality line of business.
  • Identify the business process linked with IT system for UPS, that resulted in identifying redundant systems and areas for improvement.
  • In a consulting role worked with Toyota Financial Marketing team to define in future state auto financing
  • Data mapping for analytics dashboard creation for store performance scorecard for mortgage insurance
  • Perform GAP analysis, business process mapping, data catalogs, integration documents as required for JPMC.
  • Data gathering, analysis, classification, cleansing streamline process for Identity management systems, reports migration from traditional systems to Tableau environment for JC Penny

Senior Business Analyst/Product Owner

PREMERA BLUE CROSS
08.2015 - 12.2015
  • Managed product backlog for actionable analytics and reporting for the knowledge management consulting group which delivered performance metrics and recommendations
  • Strategically contributed to the UI design for the new dashboard that will be used by providers, account managers and cooperates for Metrics and Reports
  • Instinctively collaborated with key stakeholders such as Providers and Account Managers to finalize features that went into feature releases.

Senior Business Analyst (8-Month Contract)

AT&T
12.2014 - 08.2015
  • Elicit, developed, and implemented Business and Systems requirements to enable application development for Mobility Home Solutions Order Gateway a B2C platform that enabled On-line order processing for AT&T home solutions products and services
  • Delivered project to exact specification after carefully gathering and documenting stakeholder requirements
  • Reviewed requirements gathered by offshore teams for accuracy and got sign offs from customers
  • Executed professional design sequence diagrams and use case diagrams in UML and activity diagrams, and usability analysis/user interface specification.

Senior Business Analyst (3-Month Contract)

Comerica Bank
10.2014 - 12.2014
  • Created the scope and user stories to integrate branch expense claim process. Studied the existing process and created the AS-IS and TO-BE process flows using Visio
  • Elicit business and systems requirements to implement the AP workflow by conducting stake holder interviews and JAD sessions and Created the BRD, functional and Systems requirements specification. Identified the GAPS in the existing process and provided solutions to address the GAPS in the new process.

Business Analyst (3-Year Contract)

ALLY FINANCIAL SERVICES
10.2011 - 09.2014
  • Create user stories, map data and user interfaces to migrate legacy accounting system to migrate Asset backed securities system to a COTS Product using scrum agile methodologies
  • Create systems requirement document, requirement traceability matrix, data interfaces, and reports to accurately gage all project phases
  • Participate in UAT to validate and verify financial data for GL, AP, AR, and shareholder financials (reconcile legacy vs COTS converted information)
  • Compiled and prepared monthly financial statements, as well as other financial reports and presentations using Crystal Reports/SRSS

Solutions Consultant III

HEWLETT-PACKARD
03.2008 - 08.2011
  • Administer PRODUCT LOG/Issues and Risk Logs and escalated to management where necessary for GM Program Management team and On-Star (SOA architecture).Team member for Microsoft Dynamics implementation for global container group. Created and maintained traceability matrix and test plans.
  • Designed share point site for the container management group and aided in setting up users and groups rendered valued contributions with High Level IT scoping estimates for all the business requirements
  • Conducted review sessions with SMEs, stakeholders, system architects, developers and testers to resolve open and pending issues and update business continuity plan and delivered IT solutions for business process improvements and legacy system conversions, resulting in process efficiency, cost and time saving and Point of Contact (POC) to users, design, development, testing team and third party vendors.

Business Analyst Consultant

DAIMLER CHRYSLER FINANCIAL SERVICES
09.2002 - 02.2008
  • Oversaw, lead and organized large scale ECM System
  • Evaluated ECM products and provided recommendations to enable senior management
  • Served as a catalyst for project success through involvement in major systems integration and disintegration as a Subject Matter Expert (SME), working with the business, infrastructure and external vendors and implemented various internal document management workflow projects that involved internal teams such as dealer systems, legal, title management and collections and customer service groups.
  • Implemented agile methodologies for project execution, increasing flexibility and adaptability within the organization.

Skills

Web Technologies: XML, CSS, HTML, PHP, SOAP, WSDL, REST, JSON, JavaScript, Python, Django

Business Modeling Tools : Rational Rose, MS Visio, MS -Project

UI : Figma, React

Requirements Management Tools : Rational Requisite Pro, JIRA, Caliber-RM, Blueprint

Databases : MS-SQL Server, Oracle, Sybase, DB2, Netezza, MYSQL, MONGODB, Django

Testing Tools : QTP 80, Rational Functional Tester, Rational Req Pro, HP Quality Center, Load Runner

Programming Languages : SQL, Visual Basic, Java, VBNET, SQL, PL/SQL, VB, Java

Reporting Tools : Business objects, Crystal Reports, Cognos, SSRS, Tableau, Python

Other : MS-EXCEL, SharePoint, iRise, Clarity, Axure (UI/UX), Adobe AEM, ServiceNow

Document Management - FileNet, IBM DB2-Content Manager for Client, Kofax 6x M

ERP: Microsoft Dynamics/Oracle Financials (AP, AR, GL)

Cloud Technologies: PAAS, IAAS, SAAS, AWS, AZURE

Open source: GITHUB, KAFKA (event streaming)

Timeline

Consultant Associate

TATA Consultancy Services
04.2016 - Current

Senior Business Analyst/Product Owner

PREMERA BLUE CROSS
08.2015 - 12.2015

Senior Business Analyst (8-Month Contract)

AT&T
12.2014 - 08.2015

Senior Business Analyst (3-Month Contract)

Comerica Bank
10.2014 - 12.2014

Business Analyst (3-Year Contract)

ALLY FINANCIAL SERVICES
10.2011 - 09.2014

Solutions Consultant III

HEWLETT-PACKARD
03.2008 - 08.2011

Business Analyst Consultant

DAIMLER CHRYSLER FINANCIAL SERVICES
09.2002 - 02.2008
Ramakrishnan Mohan