Summary
Overview
Work History
Education
Skills
Websites
Awards
Timeline
Generic

Ramakrishnan Padmanabhan

Senior Software Test Engineer
Chennai,TamilNadu

Summary

Experienced Test Engineer proficient in Functional, Automation, and Integration Testing across diverse domains including E-commerce platforms, Customer Relationship Management tools, and Customer-Facing applications. Skilled in managing large datasets and conducting comprehensive business test analysis.

Overview

6
6
years of professional experience

Work History

Senior Software Test Engineer

Accenture
06.2019 - Current
  • Strategised the release of the key product, TV Box Pro, IP boxes, and Apple TV Box with extensive end to end testing and meticulous planning, to a successful launch into UK TV user market, that has a customer base of around 2 Million
  • Collaborated with business and developers regarding the introduction of new features and functionalities, right from the idea's design phase to software development and launch, following Agile methodology including writing of test cases (using GenAI) to reporting defects and run result documentation in JIRA
  • Conducted Hackathon runs and blackbox user testing, investigating defects and driving improvements to the UI and user experience (UX) in customer-facing JavaScript and React web and mobile applications
  • Utilized Appium for mobile testing and managed test suites using GIT for version control and collaboration
  • Worked on the CRM applications build with Salesforce and Siebel debugging and handling testing sets of data in SQL, data migration, manipulation as well as recommendation processing from PEGA
  • Built API testing Workspaces Partnering with the API development team, to perform end to end API testing of customer orders and its fulfilment on Postman
  • Collaborated with the client partners for integration testing of the third party systems' interaction and working, using postman as well as SOAP UI, launching several products such as discovery+ and TNT sports
  • Improved the test coverage and reduced testing time with the launch of the Apple TV+ using API testing, even before the front end development, forecasted the potential failures and defects
  • Automated end to end black box testing of web applications writing maintainable and reusable Selenium test scripts, reducing the testing time, and the improving resources' utilisation
  • Performed Automated test data processing into PEGA, and CRM applications, for data parameterisation, used for data driven testing
  • Ran successful regression testing, before every release, running about 300 test cases in a day, improving test coverage, with lesser failure rate
  • Project: BT Retail / BT Group
  • Awarded with the title Brainiac for the collaborative API testing with Apple systems, accelerating the launch of the product
  • Earned award for being the key QA SME in the space of testing TV and sport products
  • Mentored resources on the functional and API testing as well as functional web testing
  • Recognised for leading triages and war room for critical defects and their resolution

Education

Bachelor of Engineering - Electronics And Instrumentation

SRM Valliammai Engineering College
04-2019

Skills

  • Test automation

  • API testing

  • Functional testing

  • Selenium Web driver using Java

  • Postman

  • SOAP UI

  • SQL

  • JAVA

  • GenAI

  • Headspin

  • Retail and eCommerce

  • Customer Relationship Management

Awards

  • Brainiac, For the collaborative API testing with Apple systems, accelerating the launch of the product.
  • Key QA SME, For being the key QA SME in the space of testing TV and sport products.
  • Mentorship, Mentored resources on the functional and API testing as well as functional web testing.
  • Recognition, Recognised for leading triages and war room for critical defects and their resolution.

Timeline

Senior Software Test Engineer

Accenture
06.2019 - Current

Bachelor of Engineering - Electronics And Instrumentation

SRM Valliammai Engineering College

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