Ramalius Thompson
Lewisville,TX
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
10
10
years of professional experience
Work History
Orthotic Technician
Adapt Health
12.2024 - Current
- Resolved problems, improved operations and provided exceptional service.
- Developed and maintained courteous and effective working relationships.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Liaised with internal departments to optimize productivity and efficiency.
- Prepared and passed instruments, sutures and supplies needed in operative procedure and maintained correct count.
- Maintained consistent work environment, overseeing intricate daily tasks with minimal supervision.
Pest Control Technician
Anthem pest control
05.2021 - 03.2022
- Performed inspections of customer premises to assess pest infestations and determine appropriate treatments.
- Mixed chemicals according to label directions in order to create effective solutions for treating pests.
- Conducted interior and exterior applications of insecticides, herbicides, rodenticides, growth regulators and other products using hand or power sprayers, dusters and foggers.
- Checked and maintained vehicle supplies and equipment, such as gas, oil, water, tires, lights and brakes.
- Inspected vehicles for mechanical items and safety issues prior to departing on routes.
- Educated customers on proper sanitation practices to help prevent future infestations of pests.
- Monitored customer complaints regarding pest activity in order to identify problem areas requiring additional treatment.
- Communicated with customers regarding any safety concerns they may have prior to performing any treatments.
Assistant Operations Manager
Arkansas State Hospital
06.2018 - 06.2020
- Developed and implemented operational procedures to ensure efficient workflow.
- Assisted in the recruitment, training, and evaluation of personnel.
- Monitored daily operations for compliance with quality standards and safety regulations.
- Provided daily patient care, including medication management and symptom control.
- Developed individualized treatment plans based on patient history and current condition.
- Attended weekly meetings with the medical staff to review case studies of difficult cases or complex diagnoses.
- Actively participated in quality improvement initiatives aimed at enhancing overall healthcare delivery.
- Effectively communicated with physicians and floor nurses to anticipate patient needs and facilitate order fulfillment.
- Communicated with primary care physicians to discuss and determine admission and discharge plans for patients.
CNA, Float Pool
UAMS Medical Center
06.2018 - 08.2019
- Assisted patients with activities of daily living, such as bathing, grooming and dressing.
- Provided emotional support to patients and their families.
- Monitored vital signs including temperature, pulse, respiration rate and blood pressure.
- Reported changes in patient's condition to nursing staff.
- Prepared and served meals according to prescribed diets.
- Responded to emergency situations using proper protocol and providing basic life support when needed.
- Utilized electronic medical records system accurately to document all pertinent information.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Used mobility devices to transport patients.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
Clinical Dietitian Consultant
UAMS Hospital
04.2016 - 08.2019
- Developed individualized meal plans for patients with various medical conditions.
- Conducted nutrition assessments to evaluate patient's dietary needs and preferences.
- Provided nutritional counseling services to patients and their families.
- Monitored patient progress and adjusted diets as needed.
- Created policies and procedures related to clinical nutrition services in accordance with professional standards.
- Assessed food service operations for compliance with state regulations and guidelines.
- Prescribed appropriate therapeutic diets based on patient diagnosis, condition, lifestyle, and cultural background.
- Helped individuals manage chronic illnesses with dietary management strategies.
- Performed full nutritional assessments.
- Notified registered dietician of individuals identified as high-risk.
- Guided individuals in food selection, preparation or menu planning based upon nutritional needs.
Education
Dietary and nutritional
Uams
Little Rock, ARHigh School Diploma -
Little Rock Central High
Little Rock, AR08.2014
Skills
Customer Relations
Relationship Building and Management
Problem-Solving
Leadership
Excellent Communication
Computer Skills
Team Building
Department oversight
Flexible schedule
Time management
Attention to detail
Work Planning and Prioritization
Daily logging
Company branding
Time tracking
Dependable and reliable
Complaint resolution
Account updating
Inbound phone calls
Building rapport
Resolving issues
Quality assurance controls
Quality assurance optimization
Customer relationship management
Customer account updates
Customer service
Verbal and written communication
Problem-solving skills
Product or service expertise
Delivery tracking
Timeline
Orthotic Technician
Adapt Health
12.2024 - Current
Pest Control Technician
Anthem pest control
05.2021 - 03.2022
Assistant Operations Manager
Arkansas State Hospital
06.2018 - 06.2020
CNA, Float Pool
UAMS Medical Center
06.2018 - 08.2019
Clinical Dietitian Consultant
UAMS Hospital
04.2016 - 08.2019
Dietary and nutritional
Uams
High School Diploma -
Little Rock Central High