Raman Ravanbakhsh
Sales Specialist
Houston,TX
Summary
Energetic and customer-focused professional with experience in computers sales and technical support. Seeking to contribute to Apple Store Houston by delivering excellent customer experiences, assisting customers in selecting the right products, and providing high-quality support to maximize customer satisfaction.
Dynamic sales specialist and technical support with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure.
Overview
3
3
years of professional experience
Work History
Sales Specialist & Technical Support
Self Employed Services
02.2022 - 07.2025
- Advised customers on Apple products, including iPhone, MacBook, iPad, Apple Watch, and AirPods.
- Assisted customers with device setup, software configuration, and troubleshooting.
- Delivered excellent customer service by providing quick and effective solutions.
- Guided customers on best practices for using devices and maximizing functionality.
- Increased sales revenue by developing and implementing strategic sales plans.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Managed over 50 customer calls per day.
- Increased sales by 15% in six months.
Education
Diploma - IT & Engineering
University of Shiraz
Iran01-2023
Skills
- Proficient in Apple product ecosystem
- Sales proficiency
- Technical support and initial device setup
- - Fluent in English and Persian (Farsi)
- - IELTS certified
- Strong collaboration and time management
Consultative selling
Sales proficiency
Technical assistance
Collaborative teamwork
Customer support expertise
Effective sales presentations
Effective objection resolution
Effective interpersonal communication
Product expertise
Interests
- Technology and innovation, - Customer experience and relationship building, - Continuous learning and professional growth
Timeline
Sales Specialist & Technical Support
Self Employed Services
02.2022 - 07.2025
Diploma - IT & Engineering
University of Shiraz
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