Knowledgeable IT Manager oversees technology, resources, budget, vendor, deployment and maintenance.
Instructs and leads IT staff members in support of hardware, software and networking infrastructure.
Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Experienced Senior IT Manager with top-notch implementation and project management abilities.
Highly organized, methodical, and skilled at overseeing daily milestones across high-performance teams.
Well-versed in project planning and deployment.
Experienced Information Technology Manager well-versed in infrastructure, security planning and daily operations management.
Forward-thinking and strategic leader with 20+ years of experience in Information Technology. Recognized for cost-effective system improvements, operational streamlining and positive leadership style.
Excellent organizational, planning and problem-solving skills
Hardworking and passionate job seeker with strong organizational skills eager to secure IT Director and above positions.
Ready to help team achieve Organization goals.
Overview
20
20
years of professional experience
Work History
Senior IT Manager
Dish Network
10.2020 - Current
Built 5G BSS Integration Services to support the 5G Mobile Network Buildout
Launched Mobile Virtual Network Enabler
Enabled Intelligent Provisioning by integrating with major carriers ATT and TMobile.
Responsibilities:
Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
Oversaw IT department operations and training.
Guided organizational technology strategy and roadmaps.
Assisted in development of long-term strategies to grow department and resources.
Coordinated IT operations activities to deliver smooth flow of daily business needs.
Demonstrated familiarity with latest hardware, software and networking technology.
Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
Interacted and negotiated with vendors, outsourcers and contractors to secure products and services.
Principal Engineer
Dish Network
01.2019 - 10.2020
In Home Services(IHS) is the Work Flow Managment System which serves the Dish Technicians to install the Dish Steaming Devices and Smart Home Services at Customers Home and Office
This system handles 4000+ Technicians Trucks and its Inventory management as well
This helps in optimized installation routing for the Technicians to drive through the schedule and install the necessary order by the customers
Java, Springboot, ReactJS, AWS Cloud, Sql Server and MySQL
Responsibilities:
Lead and deliver iterative software implementations for Orders and Product Offering
Build project backlog using iterative approaches and agile project planning tools
Build continuous delivery environment for testing and deploying direct to consumer and fulfillment platform
Build backend and middleware application solutions and software applications for direct to consumer services and high volume fulfillment systems using open sourc technologies
Work with product owner on product roadmap for direct to consumer and fulfillment platform and
Responsible for Database Design and Development with other software developers when necessary, peer reviewing, and unit testing full stack applications.
Staff Engineer - Software
Dish Network
05.2016 - 01.2019
Project: SLING TV
Sling TV is the first app-based TV service letting the subscriibers stream live television and on-demand content over the internet
Subscribiers can watch live shows wherever they are, at home or on the go! With Sling TV, Subscriibers get to choose the television option that’s right for them, including Channel Add-ons, Premiums Add-ons, DVR Plus and more
Watching live TV is easier and more affordable with Sling
Environment: Ruby On Rails, Angular JS and MySQL
Responsibilities:
Technical Development
Database Management
Production support and Maintenance
Production deployment support
Product Catalog Automation and Maintenance
Consultant, Senior Software Engineer
PCC
08.2011 - 04.2016
Project: SSAID
Supportive Services AID (SSAID) is agency management software for senior centers was designed by people in the senior care industry
It is a senior center management tools that have flexibility and bring efficiency
It supports senior centers to manage services such as Home Delivered Meal Services, Congregate Meal Services, Transportation Services, Recreation Services, Volunteer Services, Benefactor Services, Prescription Assistance, Supportive Services, Personal Care Services, Adult Day Care Services, and Chore Services
Supportive Services AID (SSAID) helps seniors centers to track all the services and also used by senior centers to automate their invoice for the county board
Supportive Services AID (SSAID) has the capability of managing multiple branches for a senior center and uses different authentication levels for the senior center management
Environment: .Net 3.5 , Classic ASP, Ruby on Rails, AngularJS, MySQL and SQL Server 2012/2008
Responsibilities:
Working with client to understand business requirements, gather and document detailed specifications
Responsible for creating SQL Server procedures and functions for reporting periodically to meet customer needs
Responsible for importing the new customer’s data through SQL Server Integration services
Responsible for creating and enforcing Application development standards and processes
Helping the team achieve targeted deadlines by solving technical problems proactively
Ensuring Smooth Deployment
Prod Monitoring, Prod Support
Post Production support and Maintenance
Responsible for making recommendations & implementing them for Performance Optimization
Supporting Non-production Deployments for each production release cycles
Responsible for Code Migration and Implementation
Project Leader
Wipro Technologies, Cardinal Health
09.2009 - 07.2011
Project: Distributed Just In Time (DJIT)
Operates as a healthcare solutions company that provides health care products and services
Cardinal Health is a wholesale distributor of pharmaceuticals, surgical and hospital supplies, and health and beauty aids to retail drug stores, hospitals, and other health care providers
The Distributed Just-In-Time (DJIT) system supports the Value Link business and provides order processing, inventory control, customer core list, customer pricing and on-line customized reporting
There are currently 30+ Value Link regions that handle approximately 2.5 million order lines a month
The Value Link business is primarily driven by Electronic Data Interchange (EDI)
Visual Studio .Net 3, Working with client and end customers to understand business requirements, gather and document detailed specifications
Responsible for creating and enforcing Application development standards and processes
Helping the team achieve targeted deadlines by solving technical problems proactively
Ensuring Smooth Deployment
Prod Monitoring, Prod Support
Post Production support and Maintenance
Responsible for making recommendations & implementing them for Performance Optimization
Responsible for Code Migration and Implementation
Technical Leader
Verizon
05.2006 - 08.2009
Is the nation's largest telecommunications company
It provides local and long distance service
High-speed Internet access and TV service primarily in the mid-Atlantic and northeastern U.S
Verizon Gate Interface (VGI) is a middle system that processes the orders from Verizon.com
VGI does Customer Credit Worthiness Validation, Address Validation, Due Date Calculation, Product Validation and process the order for Shipping and Installation
Worked with client and customers to understand business processes, gather and document project requirements and translate them into functional and non-functional specifications
Responsible for Maintaining and supporting credit check systems for validating the credit worthiness of customers
Assisting in the coordination and management of critical releases with on-site technical team
Helping the team achieve targeted deadlines by solving technical problems proactively
Responsible for approving non-production database server maintenance requests
Responsible for Release Management and Code Deployment Strategies
Customer interactions and Onsite Coordination
Senior Software Engineer
Migliore Web Community Pvt Ltd
06.2005 - 05.2006
Project: Sulekha.com - Real Estate and Classifieds Portal
Sulekha.com is a global, interactive, mobile and internet platform for connecting Indians worldwide and serves them through a portfolio of industry-leading services including Classifieds, Yellow Pages Business Search, Events and Social Media reviews and participation
Today, Sulekha serves an exponentially growing online and mobile member base of 6.2 million in over 50 cities in India, US
Real Estate and Classifieds web applications are an advertising portal for users to sell their properties, household items and to offer various services
Requirement understanding
Analyzed the Application architecture for performance improvement
Worked on those findings to Re-factorize the existing application
Business Logics in C# & Presentation Layer in ASP.NET
Developed C# Classes and object for reusability
Involved in production support tasks
Developed utility for generating a Technical Document using Visual Basic
Software Engineer
A V, Sify Limited
05.2004 - 06.2005
Vestas Turbine Management
Vestas Wind Systems A/S - the world’s largest manufacturer of wind turbines
This project involves in parsing the power output units generated by the wind mill and loading it as a web application which allows the wind mill owners to be able to view their wind mill power generation summary on Daily, Weekly and Monthly Basis
Requirement Gathering
Business Analysis
Technical Development
Work allocation to the team & Code Review
Unit Testing
Building Implementation Packages
Production deployment support
Production support and Maintenance
Education
Master of Computer Applications -
VHNSN College affiliated to Madurai Kamaraj University
Bachelor of Computer Science - undefined
VHNSN College affiliated to Madurai Kamaraj University
Skills
Serverless Architecture: Lambda, Step functions, DynamoDB and API Gateway
API Gateway: APIGEE, API Gateway and NGINX
Programming Languages: Java, Ruby on Rails, Python, C#, NET
Databases: MySQL, DynamoDB, MongoDB, MS Sql and PostgreSQL